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Executive Director, Program Communications

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The College Board is seeking an Executive Director of Program Communications to lead messaging initiatives and communication strategies that enhance educational access and maximize the organization's impact as a mission-driven non-profit.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include developing core messaging for College Board programs, leading a team of communications professionals, and collaborating on crisis communications while ensuring high-quality content delivery.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Must possess excellent writing and editing skills, comprehensive knowledge of strategic communications, and experience in crisis management and team leadership.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred qualifications include a Bachelor's degree in a relevant field and 10-15 years of leadership experience in communications, public relations, or journalism, with direct support of high-profile clients.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This is a fully remote role, with an option for hybrid work available to candidates near College Board offices.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $144000 - $208000 / Annually



College Board – Engagement and Reach (EaR)

Location: This is a fully remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

Type:This is a full-time position.

Please submit a cover letter and a portfolio of writing samples to support your application.

About The Team

The Communications team is responsible for building and protecting the College Board reputation and overseeing organization's communications efforts, which are designed to increase educational access and opportunity for all students. We are a close knit, dedicated team with a track record of success in promoting the work of the College Board to a variety of audiences, including students, parents, educators, policymakers, the media, member organizations and staff.

About The Opportunity

You will serve as executive director for program communications, overseeing the development of compelling, foundational messaging for the organization and designing effective communications plans to reach all audiences. You will play a key role in protecting the College Board’s reputation and telling our story through timely, proactive strategic communications.

You will provide day-to-day leadership and manage a team of four communications experts with a focus on coaching and skill development. You will set a new bar of excellence for focused, clear, and useful content, and introduce innovative and creative ways to amplify narratives through owned, earned, and paid media.

You will report to the vice president of communications and play an integral role on a team committed to broadening understanding of the College Board’s work, to highlighting its national leadership as a vibrant mission-driven non-profit, and to deepening public support for the organization’s various initiatives.

Lead Program Communications for College Board Message Development (35%)

Responsible for the development and maintenance of core messaging for College Board’s programs to include AP, the SAT Suite of Assessments, and BigFuture.

  • Set a new bar of excellence for focused, clear, and useful content.
  • Integrate compelling data, research, and evidence into persuasive messaging. o Use storytelling and user-experiences to make value propositions vivid. Lead timely distribution of new and updated messaging to internal staff. Collect and respond to feedback to best meet organizational needs.
  • Provide regular messaging training for internal field teams.

Leading a team of communications business (35%)

Lead a team of communications business partners who serve as subject matter experts and key communications points of contact for three core program areas. In partnership with External Communications, develop and execute comprehensive communications strategies tracked against timelines and lifecycles across audiences and channels. Seek regular feedback from program executives to ensure high value and continuous improvement.

  • Support operational and change management communications.
  • Ensure team members develop deep programmatic knowledge with the ability to translate complex content into simple and clear language.
  • In partnership with External Communications, support crisis communications and issues management.

Management and Interdepartmental Collaboration (30%)

  • Set vision and direction for a remote team of communications professionals, including setting clear expectations, assigning rigorous work, and swiftly addressing any underperformance.
  • Function as editor and coach to ensure team is delivering work that meets the highest editorial standards.
  • Ensure roles are clear and organizational structure optimizes resources and achieves outstanding results.
  • Serve as the Communications lead on cross-department working groups and committees, providing communications strategy and execution.

About You

You have:

  • A Bachelor’s degree in English, journalism, communications, or related field.
  • Seasoned expertise in content development and distribution within complex organizations, with a passion for message discipline and accuracy.
  • Excellent writing and editing skills with the proven ability to make the complex simple and the simple compelling.
  • Meticulous attention to detail.
  • Excellent presentation skills and experience briefing executives of large organizations on sensitive and critical issues.
  • The ability to model, mentor, and lead your team in the art of simplifying complicated information into impactful stories.
  • 10 years minimum, 15+ preferred significant leadership experience in a Communications based role in public relations, journalism, or a related field required.
  • A background that includes direct support of a prominent principal (client/elected official/candidate).
  • 10 years minimum, 15+ preferred experience in crisis communications and issues management.
  • 10 years minimum, 15+ preferred experience developing and executing strategic communications plans for national, state, and local communications campaigns.
  • 5-10 years ’experience managing a multi-person team, with responsibilities to include hiring, discipline, development, and performance reviews.
  • Travel up to 25% to College Board offices and stakeholders.
  • Authorization to work for any employer in the USA

About Our Process

  • Application review will begin immediately and will continue until the position is filled
  • While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

About Our Benefits And Compensation

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.

The hiring range for a new employee in this position is $144,000 to $208,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.

Your salary is only one part of all that College Board offers, including but not limited to:

  • A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
  • Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
  • A job that matters, a team that cares, and a place to learn, innovate and thrive

You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.

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Average salary estimate

$176000 / YEARLY (est.)
min
max
$144000K
$208000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Director, Program Communications, College Board

Are you passionate about driving impactful communication strategies in the education sector? The College Board is on the lookout for an Executive Director of Program Communications, a unique opportunity that allows you to work remotely while leading crucial messaging initiatives to enhance educational access. In this role, you'll take the helm over core messaging for vital College Board programs, such as AP and the SAT Suite of Assessments. You'll lead a talented team of communications professionals, collaborating closely on crisis communications and delivering high-quality content to diverse audiences. Your expertise in strategic communications, combined with your knack for storytelling, will ensure that our communications are not only clear and effective but also rooted in compelling data and user experiences. With at least 10 to 15 years of experience in communications or public relations, you will have the chance to shape the public narrative around the College Board’s mission-driven work and connect with various stakeholders, from students to policymakers. This is more than just a role; it’s a chance to join a dedicated team that believes in making a significant difference in education. Let’s amplify the story of the College Board together, setting new standards of excellence in our communications endeavors.

Frequently Asked Questions (FAQs) for Executive Director, Program Communications Role at College Board
What are the responsibilities of the Executive Director of Program Communications at the College Board?

The Executive Director of Program Communications at the College Board is tasked with leading the development of core messaging for key educational programs such as AP and the SAT Suite. This role also involves overseeing a team of communications professionals, collaborating on crisis communication strategies, and ensuring that messaging is clear and impactful. The director will be responsible for designing comprehensive communications plans and setting high standards for content delivery across various platforms.

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What qualifications are required for the Executive Director of Program Communications position at the College Board?

Candidates for the Executive Director of Program Communications role at the College Board should hold a Bachelor’s degree in communications, journalism, or a related field. Furthermore, 10 to 15 years of significant leadership experience in public relations or a communications role is preferred, along with demonstrated competence in crisis communication and managing a multi-person team. Strong writing and editing skills, along with experience in strategic communication planning, are also critical.

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What type of work environment can the Executive Director of Program Communications expect at the College Board?

The College Board offers a fully remote working environment for the Executive Director of Program Communications position. However, candidates who live near College Board offices can opt for a hybrid model, allowing them to work in the office on certain days. This flexibility promotes a healthy work-life balance while engaging in meaningful work.

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What is the compensation range for the Executive Director of Program Communications at the College Board?

The salary for the Executive Director of Program Communications at the College Board ranges from $144,000 to $208,000 annually. The exact salary will be determined based on factors such as location, years of relevant experience, and the applicant's negotiation during the hiring process. Additionally, the College Board emphasizes providing a comprehensive benefits package that supports the well-being of employees.

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How does the Executive Director of Program Communications contribute to the College Board’s mission?

The Executive Director of Program Communications plays a pivotal role in amplifying the College Board's mission of increasing educational access and opportunity for all students. By developing strategic messaging and leading a team in innovative communications practices, this director helps to shape public understanding of the organization's work, ensuring impactful narratives reach diverse audiences, including educators, students, and policymakers.

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Common Interview Questions for Executive Director, Program Communications
Can you describe your experience in crisis communication?

When answering questions about your experience in crisis communication, provide specific examples where you successfully managed a communication issue or public relations crisis. Highlight your strategic approach, emphasizing how you maintained the integrity of the organization while effectively communicating with stakeholders and the media.

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How do you approach developing core messaging for diverse audiences?

To effectively develop core messaging for various audiences, it's crucial to understand the unique perspectives and needs of each group. Discuss your method for conducting audience research, gathering insights, and tailoring messages to resonate with different stakeholders while maintaining a unified organizational voice.

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What strategies do you use to lead and motivate your communications team?

Leadership in communication involves clear expectations and empowering your team. Talk about your experiences setting goals, providing constructive feedback, and fostering a culture of collaboration and creativity. Mention specific techniques you utilize to encourage professional growth and inspire innovation within the team.

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How do you integrate data and research into your messaging?

Incorporating data and research into messaging requires a careful balance of storytelling and factual information. Explain your process for identifying meaningful data points, how you weave them into narratives that enhance the value propositions, and how you support your messaging with credible research to increase its impact.

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What role does stakeholder feedback play in your communications strategy?

Stakeholder feedback is vital for shaping effective communications strategies. Discuss how you gather feedback from various stakeholders regularly, how you analyze this information to improve messaging, and the importance of iterative processes in your communication campaigns.

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Can you give an example of how you executed a successful strategic communication plan?

When providing an example of a successful strategic communication plan, outline the objectives, the key steps you took in execution, and the outcomes achieved. Emphasize your role in leading the team and how the plan aligned with the organization’s broader goals.

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What techniques do you use for effective team communication?

Effective team communication is essential for success. Discuss your preferred tools and methods for maintaining regular communication, such as meetings, written updates, and collaborative platforms. Highlight how these techniques foster transparency and keep the team aligned with overall objectives.

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How do you handle underperformance within your team?

Addressing underperformance requires sensitivity and a direct approach. Explain your strategy for identifying performance issues, engaging in constructive conversations, and setting clear improvement plans. Stress the importance of support and resources you provide to help team members reach their potential.

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What are your thoughts on the importance of storytelling in communications?

Storytelling is a powerful tool in communications that humanizes data and engages audiences. Share your perspective on how anecdotes, case studies, and narratives can enhance understanding and connection, and mention specific instances where storytelling had a positive impact on your communication efforts.

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How do you stay updated with trends in communications and public relations?

To remain knowledgeable in the rapidly-evolving field of communications, discuss the various ways you keep informed, such as attending industry conferences, engaging in professional organizations, participating in continuous education, and following industry thought leaders. Emphasize how this knowledge informs your strategies and keeps them innovative.

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Full-time, remote
DATE POSTED
April 2, 2025

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