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Senior Manager, HCP Digital Marketing (Remote/Hybrid)

Insulet Corporation is one of the fastest growing medical device companies thanks to the global success of the Omnipod® Insulin Management System in reducing the daily burden for people living with diabetes.

The Senior Manager, HCP (Healthcare Provider) Digital Marketing is responsible for the strategic and tactical digital executions that will help drive engagement and education with HCPs, and leading the design of impactful HCP media strategies and investments. The ideal candidate can translate data and insights into holistic cross-channel media plans and can translate the language of digital marketing to clarify its impact on business performance.

By collaborating with product marketing, downstream marketing, global marketing excellence, and other key partners, the Senior Manager, HCP Digital Marketing has the opportunity to transform the way Insulet engages with healthcare professionals. 

Responsibilities

Lead & Transform Digital HCP Strategy & Execution:

  • Strike a balance between planning and activating multi-channel digital campaigns (email, paid media, social, web, etc.) in partnership with downstream marketing to attract and engage our HCPs

  • Lead the media agency on key digital strategies

  • Build the level of technical digital marketing skills with the team to drive development of multi-touch marketing campaigns

  • Lead and inspire stakeholders to embrace HCP digital marketing and adopt best-in-class engagement strategies

  • Collaborate with cross-functional teams to ensure seamless development and activation of highly impactful HCP media plans

  • Oversee and drive all owned channels for HCPs, including on Omnipod.com, social, and email lists

  • Champion a customer-centric approach, leveraging behavioral insights to refine targeting and messaging

  • Continuously experiment, analyze, and iterate to optimize digital performance

  • Stay abreast of industry trends and leverage innovative ways to improve the impact of digital activations

Measure Digital Performance & Impact:

  • Establish a data-driven framework to define, track, and optimize key performance indicators (KPIs) across all digital HCP initiatives and campaigns

  • Implement A/B testing, audience segmentation, and personalization strategies to enhance engagement and conversion rates

  • Provide regular reports and insights to the leadership team on campaign performance, impact on business results, and further investment opportunities

JOB QUALIFICATIONS

Skills/Competencies

  • A proven track record of leading successful digital HCP marketing campaigns in partnership with multiple stakeholders

  • Technical skills to deliver requirements to internal IT/marketing cloud teams

  • Experience partnering with internal website ARTs & Salesforce managers

  • Experience planning and executing across omni-digital channels (email, paid media, social, web, etc.)

  • Demonstrated strength in analytics to translate complex data into actionable insights

  • Comfortable in navigating between multiple projects and priorities in a dynamic, fast-paced environment, balancing strategic vision with hands-on execution

  • Ability to present to and influence all levels of the organization and senior leadership

  • Experience working with marketing/demand-gen automation tools and CRM systems

  • Extensive knowledge of the HCP digital landscape, both traditional and emerging

  • Experience working with agencies and publishers to develop and produce engaging creative

Minimum Requirements

  • Bachelor’s Degree

  • 8+ years of experience

  • Experience working on digital media planning and/or execution within an agency or on the client-side

  • Experience at a medical device or pharmaceutical company, or an agency serving the industry

  • Travel approximately 5-10% 

Preferred

  • Experience with digital media planning and execution targeted towards healthcare providers

  • Experience managing blogs, KOL promotion, newsletters, and other narrative-based activations

  • Experience working at a fast-paced, high-growth company 

NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote

Additional Information:

The US base salary range for this full-time position is $168,600.00 - $252,900.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Average salary estimate

$210750 / YEARLY (est.)
min
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$168600K
$252900K

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What You Should Know About Senior Manager, HCP Digital Marketing (Remote/Hybrid), Insulet Corporation

Join Insulet Corporation as a Senior Manager, HCP Digital Marketing, and help shape the future of healthcare marketing. At Insulet, we pride ourselves on revolutionizing diabetes management with our award-winning Omnipod® Insulin Management System. In this position, you'll lead strategic and tactical digital initiatives designed to engage and educate healthcare providers (HCPs) through impactful media strategies and investments. We're looking for someone who can turn data insights into effective cross-channel marketing campaigns, collaborating with various teams to create seamless and customer-centric digital experiences. You will take charge of multi-channel campaigns—from emails to social media, ensuring that we effectively reach and resonate with HCPs, while fostering a culture of innovation within our team. Your ability to navigate the complexities of digital marketing and provide thoughtful, data-driven analysis will be crucial. By continuously experimenting and optimizing our digital performance, you'll contribute significantly to our overall business performance. Come and make a difference at a company committed to making life easier for those living with diabetes while enjoying the flexibility of a remote or hybrid work environment.

Frequently Asked Questions (FAQs) for Senior Manager, HCP Digital Marketing (Remote/Hybrid) Role at Insulet Corporation
What are the main responsibilities of the Senior Manager, HCP Digital Marketing at Insulet Corporation?

The Senior Manager, HCP Digital Marketing at Insulet Corporation is tasked with leading the digital marketing strategies that engage healthcare providers. This includes planning and executing multi-channel campaigns, collaborating with cross-functional teams, overseeing digital channels, and establishing data-driven performance metrics. You will be charged with optimizing campaigns based on performance insights and driving innovation in HCP engagement strategies.

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What qualifications are required for the Senior Manager, HCP Digital Marketing position at Insulet?

To be considered for the Senior Manager, HCP Digital Marketing position at Insulet, candidates should hold a Bachelor’s Degree and have at least 8 years of experience in digital marketing, preferably within the medical device or pharmaceutical sectors. Strong analytical skills, experience with CRM systems, and a solid understanding of the HCP digital landscape are critical. A proven track record in managing targeted campaigns and navigating a fast-paced environment is essential.

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How much experience is needed for the Senior Manager, HCP Digital Marketing role at Insulet Corporation?

Candidates applying for the Senior Manager, HCP Digital Marketing role at Insulet Corporation should have a minimum of 8 years of experience in digital media planning or execution. This experience should ideally include work within an agency or client-side setting in the healthcare sector, emphasizing digital engagement strategies aimed at healthcare providers.

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What digital marketing skills are crucial for the Senior Manager, HCP Digital Marketing at Insulet?

Key digital marketing skills for the Senior Manager, HCP Digital Marketing role at Insulet include proficiency in multi-channel digital campaigns, analytics to derive actionable insights, and experience with CRM and marketing automation tools. Additionally, candidates should have the ability to communicate effectively with various stakeholders and a deep understanding of healthcare provider engagement.

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Is the Senior Manager, HCP Digital Marketing position at Insulet Corporation remote?

Yes, the Senior Manager, HCP Digital Marketing position at Insulet Corporation offers flexibility as it is eligible for 100% remote working arrangements. Candidates may also choose to work in a hybrid model, balancing both remote and on-site work at the Acton office, depending on personal preference.

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Common Interview Questions for Senior Manager, HCP Digital Marketing (Remote/Hybrid)
How would you approach developing a multi-channel digital campaign for healthcare providers at Insulet?

When developing a multi-channel digital campaign at Insulet, I would begin by identifying our target audience and their needs. Next, I'd collaborate with cross-functional teams to define our objectives and create a comprehensive strategy that leverages various digital platforms such as email, social media, and paid advertising. It's essential to set up KPIs early and implement A/B testing to refine our approach for optimal engagement.

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Can you describe your experience with data-driven marketing?

My experience with data-driven marketing involves using analytics to inform my strategy and decision-making process. I regularly track performance metrics, interpret data, and adjust campaigns accordingly to maximize impact. For instance, I analyze engagement rates from various channels and use customer insights to hone messaging, ensuring that we're connecting with HCPs effectively.

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What role does teamwork play in the success of digital marketing campaigns at Insulet?

Teamwork is crucial in digital marketing campaigns at Insulet. It ensures that all perspectives are considered when planning and executing strategies. Collaborating with product marketing, analytics, and creative teams allows us to align our goals, share insights, and innovate our approach. This synergy is vital for addressing the diverse needs of healthcare providers.

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How do you stay current with digital marketing trends, especially in the healthcare sector?

I stay current with digital marketing trends by subscribing to industry newsletters, attending webinars, and participating in professional networks. I also follow thought leaders on social media and engage in continuous learning through courses focused on emerging technologies and strategies in digital healthcare marketing.

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Describe a successful digital campaign you've led and the results you achieved.

In my previous role, I led a digital campaign targeting healthcare providers that integrated email marketing with social media ads. By analyzing user engagement, we personalized content that resulted in a 30% increase in click-through rates. Additionally, our follow-up surveys revealed an increase in awareness for the promoted products among the targeted audience.

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What strategies would you implement to improve HCP engagement at Insulet?

To improve HCP engagement at Insulet, I would implement strategies that focus on personalization and relevant content distribution. This can include segmenting our audience for tailored messaging, creating educational content that addresses specific concerns, and utilizing social media for direct interaction. Regular performance reviews and adapting based on feedback will also be a priority.

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How would you measure the impact of your marketing efforts on business performance?

Measuring the impact of marketing efforts on business performance involves defining specific KPIs, such as engagement rates, conversion rates, and return on investment. I would utilize analytics tools to gather data and assess how our campaigns influence key business outcomes. Regular reporting to stakeholders would ensure that our marketing strategies are aligned with broader business objectives.

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How do you handle tight deadlines and multiple projects in digital marketing?

I handle tight deadlines by prioritizing tasks based on their impact and urgency. Using project management tools allows me to create timelines and track progress effectively. I believe in clear communication with my team to ensure everyone is aligned and focused on objectives, which is crucial in a fast-paced digital marketing environment.

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What is your experience with using CRM systems in digital marketing?

I have extensive experience using CRM systems to manage customer relationships and drive targeted marketing efforts. By utilizing CRM data, I can segment audiences, tailor communications, and track engagement over time. This allows for more effective follow-up strategies and helps in optimizing marketing campaigns based on customer behavior.

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What does customer-centric marketing mean to you in the context of HCP engagement?

Customer-centric marketing means understanding and addressing the unique needs and preferences of healthcare providers. In HCP engagement, this translates to delivering relevant content, providing valuable insights, and creating a communication strategy that resonates with their professional challenges. This approach builds trust and encourages ongoing interaction with our brand.

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Full-time, remote
DATE POSTED
April 1, 2025

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