Senior Kitchen Planner / Küchenplaner:in (m/w/d) Berlin, Vollzeit (40 h/Woche)

In the role of Senior Kitchen Planner at Reform, your primary responsibility will involve guiding clients through the entire purchasing process, both in our Berlin showroom and online. You will understand their needs and collaborate with them to tailor kitchen and storage solutions that meet their specifications. Additionally, you will present design proposals, make adjustments based on client feedback, and ensure that all planning complies with both aesthetic and functional standards.

To apply for the Senior Kitchen Planner position at Reform, you should possess vocational training in kitchen planning, interior design, or a related field, or equivalent professional experience. Advanced knowledge of design principles, materials, and surfaces is crucial, along with proficiency in design software like AutoCad, SketchUp, or 3Cad. Strong communication and negotiation skills, along with a proven sales track record in the design or furniture sectors, will set you apart.

The Senior Kitchen Planner role is pivotal for Reform's growth as it directly influences sales performance and customer satisfaction. By engaging effectively with both new and existing clients, you will not only help them enjoy our sophisticated design offerings but also ensure a solid sales pipeline. Exceeding monthly sales targets will significantly contribute to the overall success and expansion of Reform in the competitive kitchen design market.

As a Senior Kitchen Planner at Reform, you will work with a diverse clientele that includes both private individuals and commercial clients. This variety ensures that no two days are the same, as you tailor your approach to meet the specific needs of each customer, whether they are seeking a personal kitchen renovation or solutions for a business space.

Reform promotes a dynamic and inclusive work environment for its Senior Kitchen Planners, emphasizing collaboration and creativity. You will be part of an international team where your ideas are valued, and you have the flexibility to work both in the showroom and remotely when necessary. This supportive atmosphere fosters personal growth and allows you to thrive in your role.

Showcase your proficiency in design software such as AutoCad, SketchUp, or similar applications. Explain how your knowledge can streamline the design process, making it easier to translate client ideas into practical layouts. You can mention specific projects where your design skills led to successful outcomes, demonstrating how you can replicate that success at Reform.

Discuss your approach to communication and active listening during consultations. Emphasize how you ask probing questions to fully understand their desires and constraints, and tailor your proposals by incorporating customer feedback. Highlight any tools or techniques you use to facilitate successful interactions.

Talk about specific sales tactics you've implemented in the past, such as effective networking, identifying leads, and maintaining strong follow-ups with prospects. Explain how you curate exceptional customer experiences to encourage repeat business, as well as how you integrate feedback into your sales approach.

Provide an example where you received constructive feedback from a client and adapted your design plan accordingly. Share your thought process and how you balanced the client's preferences with functional design principles to achieve a successful outcome.

Discuss your dedication to continual learning by following industry publications, attending trade shows, and engaging with professional networks. Share examples of trends you've successfully integrated into past projects and how you plan to introduce them to Reform's offerings.

Outline your perspective on effective kitchen design, focusing on functionality, aesthetics, and addressing the unique needs of each client. You can touch upon how these elements contribute to creating cohesive and inviting spaces that are both practical and visually appealing.

Talk about your experience with difficult negotiations, emphasizing your conflict resolution skills and your ability to approach challenges with empathy. Describe how you maintain professionalism while preserving the relationship and finding mutually agreeable solutions.

Share your excitement about joining Reform and how the company's commitment to innovative design and collaboration resonates with your professional values. You could also discuss your enthusiasm for contributing to a brand that is recognized for its high-quality offerings and international presence.

Narrate a success story from your past projects, detailing the goals, your role, and how you achieved desired outcomes. Highlight the importance of client relationships and project management skills in making this project a standout example of your capabilities.

Discuss your time management skills and how you utilize tools or techniques to stay organized amidst competing deadlines. Provide insight into your approach to prioritizing tasks that align with both client expectations and business objectives.