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Energy / Account Manager - job 1 of 2

Resource Innovations is excited to welcome an Energy / Account Manager to our expanding team in Iowa! As an Energy Manager at Resource Innovations, you'll play a vital role in helping our commercial and industrial utility customers implement energy-saving initiatives, such as upgrading lighting, HVAC, refrigeration, compressed air, and process equipment systems. Your expertise will be essential in providing customer account management, identifying projects, evaluating opportunities, and managing services for utilities. Energy Managers, who act as account managers and sales engineers, collaborate closely with utility client account managers as well as their commercial and industrial customers to promote our programs, boost participation, and maximize energy savings to meet our program goals. Our dedicated energy manager team works hand-in-hand with the engineering and business management teams to provide a comprehensive suite of program services to our valued clients.

Resource Innovations (RI) is proud to be a women-led energy transformation firm committed to making a positive impact. With our strong background in energy efficiency, we are continually broadening our array of clean energy solutions to assist utilities in navigating increasingly complex challenges. From load flexibility to electrification and carbon reduction, we are at the forefront of driving change in the energy sector.

Duties and Responsibilities:

  • Provide program-level support to the client, customers, and contractors
  • Proactively manage projects that begin to stagnate and take appropriate action to close the project
  • Assist customers in identifying and managing projects
  • Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.
  • Recognize opportunities to involve engineers to assist with project identification for more complex systems
  • Effectively screen opportunities to ensure project eligibility and viability
  • Communicate the value of identified projects to motivate and influence the customer’s decision-making process
  • Assist customers in prioritizing and managing the collection of identified energy-saving opportunities
  • Eliminate customer barriers to project implementation
  • Academic degree in engineering, or similar technical discipline
  • 4+ years of work experience in applicable application engineering, sales or outreach position, highly desirable
  • A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration
  • Ability to distill complex ideas into concise conversation/emails
  • Excellent communication and presentation skills
  • Ability to develop customer relationships effectively and easily
  • Demonstrated proficiency with Microsoft Office 365 suite of programs
  • Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets
  • Must be able to travel locally (within New Jersey) up to approximately 50% of the time
  • Interest in sustainability and passionate about making a meaningful impact on the environment

Preferred skills, education and experience

  • Mechanical engineering degree 
  • CEM, CEA, or CBCP or similar credentials
  • PE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid Systems
  • CRM software

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

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What You Should Know About Energy / Account Manager, Resource Innovations

Resource Innovations is thrilled to announce an opening for the role of Energy / Account Manager within our dynamic team located in Iowa! If you have a passion for helping commercial and industrial clients implement energy-saving initiatives, this position could be a great fit for you. As an Energy Manager, you'll assist our utility customers in upgrading systems like lighting, HVAC, and refrigeration, ensuring they benefit from energy-efficient solutions. Your knack for account management will shine as you identify potential projects, evaluate opportunities, and effectively manage service provisions for our utility partners. The role requires a close collaboration with utility client account managers and clients themselves to encourage program participation and enhance energy savings. By joining our dedicated energy manager team, which works alongside engineering and business management teams, you'll contribute to a comprehensive program suite tailored for our clients. Resource Innovations stands proudly as a women-led energy transformation firm committed to positive environmental impact. We leverage our expertise to expand clean energy solutions that tackle the challenges utilities face today, whether it’s load flexibility, electrification, or carbon reduction. We value proactive team members who are passionate about sustainability and eager to lead the charge in the evolving energy sector. Join us, and let's make a meaningful impact together!

Frequently Asked Questions (FAQs) for Energy / Account Manager Role at Resource Innovations
What are the key responsibilities of the Energy / Account Manager at Resource Innovations?

As an Energy / Account Manager at Resource Innovations, your key responsibilities will include providing program-level support to clients and contractors, managing stagnating projects, identifying energy-saving opportunities, and effectively communicating project value to clients. You'll also assist in prioritizing and managing opportunities while overcoming barriers to project implementation.

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What qualifications are needed for the Energy / Account Manager role at Resource Innovations?

To qualify for the Energy / Account Manager position at Resource Innovations, candidates typically need an academic degree in engineering or a similar technical field, along with 4+ years of experience in engineering, sales, or outreach. A strong understanding of mechanical and electrical systems in commercial settings is essential, as are excellent communication and project management skills.

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What does a typical day look like for an Energy / Account Manager at Resource Innovations?

A typical day for an Energy / Account Manager at Resource Innovations involves engaging with clients to explore energy-saving project opportunities, managing ongoing projects, and collaborating with engineering teams. You will assess project viability, facilitate communication between stakeholders, and prioritize energy efficiency initiatives to enhance the client’s decision-making process.

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What skills are preferred for the Energy / Account Manager position at Resource Innovations?

Preferred skills for the Energy / Account Manager role at Resource Innovations include a mechanical engineering degree, certifications like CEM, CEA, or CBCP, and proficiency with CRM software. Additionally, experience in managing multiple projects while meeting deadlines is highly desirable.

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How does Resource Innovations support its Energy / Account Managers in their roles?

Resource Innovations supports its Energy / Account Managers by offering comprehensive training, a collaborative team environment, and access to the necessary tools and resources. Additionally, the company ensures competitive salaries and benefits, encouraging a work-life balance to enable team members to excel in their roles.

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Common Interview Questions for Energy / Account Manager
Can you describe your experience with energy management projects?

When answering this question, highlight specific projects you've worked on, the strategies you employed, and the outcomes achieved. Illustrate your involvement in managing energy efficiency projects and how those experiences relate to the responsibilities you'll have as an Energy / Account Manager at Resource Innovations.

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How do you prioritize projects when managing multiple accounts?

You can answer by explaining your approach to project management, mentioning tools or techniques you use to assess project timelines, potential savings, and client engagement. Discuss how you communicate priorities with clients and teams to ensure all projects are adequately monitored and executed.

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What techniques do you employ to engage clients and motivate them towards energy-saving initiatives?

Talk about your methods for building rapport with clients, understanding their needs, and presenting value propositions. You might share successful strategies you've implemented in the past that have resulted in increased participation in energy programs.

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How do you stay current with industry trends and advancements in energy efficiency?

Emphasize your commitment to professional development, whether through attending industry conferences, engaging with professional networks, or following relevant publications. Discuss how staying updated aids you in advising clients effectively and implementing state-of-the-art energy solutions.

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Describe a time when you faced a significant barrier in implementing a project and how you overcame it.

Provide a specific example utilizing the STAR method (Situation, Task, Action, Result). Explain the challenge you faced, the actions you took to address it, and the positive outcomes that resulted from your intervention.

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What software tools are you proficient in that relate to energy project management?

Mention all relevant software you’ve used, such as CRM systems, Microsoft Office 365, or specialized energy modeling software. Highlight your proficiency and how these tools have helped you manage projects effectively and communicate with clients.

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What role does sustainability play in your approach as an Energy / Account Manager?

Discuss your understanding of sustainability in the energy sector and how this influences your strategies for engaging clients. Share instances where your sustainable approach added value to projects or clients' operations.

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How do you handle setbacks in project timelines or client expectations?

When addressing this question, share your techniques for effective communication during challenging times, how you manage client expectations, and your proactive strategies in finding solutions to keep projects on track.

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What strategies do you use for project estimation and ensuring feasibility?

Outline your systematic approach to project estimation, including data analysis, stakeholder input, and how you assess the technical feasibility of energy projects before proposing solutions to clients.

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How do you foster strong relationships with utility clients?

Discuss the importance of listening to client needs, regular communication, and responsiveness. Share examples of how you have built trust and maintained long-term relationships that have resulted in successful collaborations.

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Full-time, remote
DATE POSTED
March 22, 2025

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