Senior Program Manager, Commercial and Industrial

Resource Innovations is seeking a Senior Program Manager to join our growing team in Chicago, IL. We are seeking a highly skilled and motivated Senior Program Manager with a strong background in Commercial and Industrial energy efficiency program design and implementation to join our dynamic team. As Senior Program Manager, you will lead a team of outreach, operations, technical and marketing professionals to deliver large-scale programming and exceed client goals and expectations. The Senior Program Manager will play a highly visible role both internally and externally and will be responsible for developing and delivering short and long-term implementation plans, budgets and forecasts; leading cross-functional program implementation activities; and developing trusted relationships with clients, industry stakeholders, and program contacts.  

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal, and providing accurate forecasting both internally and to clients.
• Delivers successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Develops, manages, and fosters partnerships with subcontractors, community partners, and other industry affiliates/stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other duties as assigned.

• Must be located in or willing to relocate to greater Chicago, IL area within 30 days of acceptance
• A Minimum of a Bachelor’s degree in business, energy, engineering or related field of study required; a Master's degree in a related field preferred
• A minimum of 8+ years’ experience in energy-efficiency or a related field required
• 3+ years of direct supervisory experience
• Proven success in developing and implementing project scopes, budgets and plans
• Previous contract development and negotiation experience
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• Excellent project and program management skills
• Ability and experience in short and long-range planning and strategy
• Proficient in establishing job and work process flows
• Detail oriented with the ability to multi-task while consistently meeting deadlines with accuracy and within budget
• Excellent verbal and written communication skills
• Excellent listening and interpersonal skills
• Positive, action-oriented attitude showing initiative and creativity
• Customer service focus

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.