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In-Branch Job Fair South Boston

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As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memorable experience for customers whilst contributing to the fulfillment of branch and company goals in a meaningful way.

With a positive, can-do attitude and a genuine desire to work with customers in a caring and empathetic way, you are responsible for providing efficient, effective, and courteous customer service while performing a variety of transactions. You are the friendly face of Rockland Trust, promoting our mission and helping customers navigate the world of banking.

What You’ll Experience:

Meaningful relationships: We believe that Each Relationship Matters, and are fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed.
Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
Recognition & reward: We believe all colleagues should be recognized for their contributions.
Training & development: We believe all colleagues are critical to our future, and we will invest in their success by providing educational experiences and resources to manage and navigate their careers.
Comprehensive benefits: Our goal is to offer our colleagues a generous benefits package, and an environment that supports a healthy work-life balance. Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.

Who We Are:

At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they’re empowered to make a difference for our customers and communities.

As one of The Boston Globe’s “Top Places to Work” for the past fourteen years, we know that finding the right people is just the beginning. Through competitive benefits, enriching development opportunities, and a respectful and collaborative culture, we’ve built a workplace that enhances our colleagues’ lifestyle and inspires them to reach their full potential.

For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island.

What You’ll Do:

Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust’s Teller Training.
Perform any other duties as assigned by management.

Required Qualifications:

High school diploma or equivalent.
Strong verbal and written communication skills.
Comfortable using technology, including computers, to facilitate the achievement of business goals.
Sales and service-oriented personality.
Ability to maintain a professional appearance.
Positive approach to interactions with customers and team members.
Ability to work within normal office requirements, with long periods of standing and continuous customer support.
Ability to lift and carry up to 50 pounds.
Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
Ability to successfully complete our training program

Preferred Skills/Experience:

Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.

Rockland Trust is the Bank Where Each Relationship Matters®. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Now that you’ve heard a little bit about us, we’d love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.

Rockland Trust Glassdoor Company Review

3.5

Rockland Trust DE&I Review

No rating

CEO of Rockland Trust

Christopher Oddleifson

Approve of CEO

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About In-Branch Job Fair South Boston, Rockland Trust

Join us at Rockland Trust as a Teller Trainee, where you'll be at the center of our branch, delivering exceptional customer service and building meaningful relationships with patrons in South Boston, Virginia. Each day offers a new opportunity to make an impact as you proactively address customer needs and offer tailored banking advice. With every transaction, from processing deposits to guiding clients through our services, you’ll showcase your skill and dedication to customer satisfaction. We believe in creating a workplace that values every colleague while investing in their growth. As you embark on your journey, you’ll enjoy extensive training, a robust benefits package, and a vibrant company culture that recognizes your hard work. Our mission is the heart of what we do, and we pride ourselves on being a respected member of the community for over 116 years. If you’re enthusiastic, tech-savvy, and ready to maintain a professional demeanor while interacting with customers, we’d love to have you on board. Together, we can help our customers achieve their financial goals, all while enjoying a positive workplace that champions your development and work-life balance.

Frequently Asked Questions (FAQs) for In-Branch Job Fair South Boston Role at Rockland Trust

What are the main responsibilities of a Teller Trainee at Rockland Trust?

As a Teller Trainee at Rockland Trust, your primary responsibilities will include greeting customers, providing information about banking products, processing transactions accurately, and ensuring a high level of customer satisfaction. You'll serve as the first point of contact for clients and will play a key role in helping them navigate their banking experience.