Community Support Coordinator

As a Community Support Coordinator at Dungarvin, you will play a vital role in coordinating community living supports for individuals with disabilities. Your key responsibilities include helping individuals make choices about their daily lives, maintaining a safe and clean home environment, supporting health and wellness needs, and communicating effectively with team members and the Program Director about any issues or needs. You will also be responsible for regularly coordinating routine household activities and individual support services while fostering an inclusive community environment.

To qualify for the Community Support Coordinator position at Dungarvin, you need to have at least one year of experience providing community supports to individuals with developmental disabilities or in a related human services field. A sincere desire to support individuals with developmental challenges, sound judgment, and strong communication skills are also essential. Preferred qualifications include experience with medication administration and a valid driver's license with reliable access to a vehicle.

Dungarvin offers a comprehensive benefits package for Community Support Coordinators, including medical, vision, and dental insurance for full-time employees, supplemental insurance options, and flexible spending accounts. You will have access to paid time off, including PTO donation programs, a 401k plan with up to 3% employer matching after one year, growth and development opportunities, an employee assistance program, and discounts with national brands. Plus, we provide paid training to help you succeed!

As a Community Support Coordinator at Dungarvin, your schedule will include varied hours during the week to best support our clients. Specifically, you'll be working Tuesday through Friday from 3 PM to 11 PM and on Thursday from 9 AM to 5 PM for administrative duties. This schedule ensures that you have ample opportunities to engage with individuals while also allowing for necessary administrative responsibilities.

At Dungarvin, diversity and inclusion are core components of our organizational values. We strive to create an inclusive culture that supports our employees and the individuals we serve. Our approach to hiring and professional development emphasizes equal opportunity and affirmative action. We believe that a diverse team contributes to our strength, and we actively seek to build an environment where everyone feels valued and empowered.

When answering this question, focus on specific examples from your past experiences that highlight your ability to support individuals with disabilities effectively. Share anecdotes that underscore your problem-solving skills, empathy, and ability to work as a team. Ensure to mention any relevant training or knowledge you have that enhances your qualifications for the Community Support Coordinator role.

In your response, emphasize the importance of open, honest communication and how you utilize various channels like meetings, emails, or informal check-ins to ensure effective collaboration. Highlight instances where your communication has positively impacted team dynamics or client outcomes.

Discuss your approach to person-centered practices that empower individuals to express their needs and preferences. You might refer to specific techniques you've employed to facilitate decision-making, such as encouraging self-advocacy and providing information to enable informed choices.

Express your commitment to safety first, while also acknowledging the clients' desires for autonomy. Discuss how you would approach the situation sensitively, guiding them toward safer alternatives while respecting their right to choose, and involving your team for support and advice where necessary.

Detail your methods for ensuring that homes are sanitary and safe, including regular checks, promoting hygiene practices with clients, and involving them in upkeep. Highlight any experiences where your attention to detail and proactive strategies have significantly improved a client's living conditions.

Share a specific situation where you successfully managed challenging behavior by employing techniques such as active listening, de-escalation strategies, or positive behavior support. Discuss the outcome and what you learned from the experience to improve future interactions.

Discuss the importance of collaboration and how teamwork can enhance the quality of care provided to individuals. Provide examples of how working as part of a team has led to positive outcomes and better support for those you’ve worked with.

Talk about your training and experience related to emergency preparedness and response. Highlight specific protocols you’ve followed and your ability to remain calm under pressure, ensuring the safety and well-being of individuals in your care.

Use this opportunity to illustrate your passion for empowering individuals with disabilities and creating meaningful changes in their lives. Share personal stories or experiences that highlight your dedication to the field.

Explain your commitment to ongoing learning and professional growth, possibly mentioning specific training or certifications you are interested in pursuing. Highlight how this commitment aligns with the mission of Dungarvin and the value of continuous improvement in community support.