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Leasing Associate - Part Time

Overview

Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

 

The position: The Leasing Associate will show and lease apartments to prospective tenants by performing the following duties. 

 

Responsibilities

  • Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
  • Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
  • Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for processing
  • Community Manager approval and follow up with applicants on their status
  • Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
  • Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement
  • Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
  • Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary
  • Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan(i.e. competitive rental rates, referrals, promotions, locators, and outreach)
  • Projects a favorable image of the community to achieve property objectives and public recognition
  • Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed
  • Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner
  • Attends weekly and daily goal setting meetings as appropriate
  • Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards

Qualifications

Education & Experience:

  • Associate's degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
  • Microsoft Office, Property Management Software
  • Valid driver’s license – Required

Physical Requirements:

  • May be required to sit for extended periods of time while working at a desk
  • May be required to climb stairs
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
  • Must be able to use mobile devices and applications for work-related tasks

Work Environment:

  • This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
  • The office is an open setting which may include bright lights, constant noises and distractions.

 

Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.

 

RPM Living is an Equal Opportunity Employer.

 

This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates 
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match 
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

 

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

 

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

 

RPM Living is an Equal Opportunity Employer.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

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What You Should Know About Leasing Associate - Part Time, RPM Living

If you're looking to jump into a vibrant and dynamic role, consider the Leasing Associate position at RPM Living in Minneapolis! We pride ourselves on being different, fostering a fast-growth culture that encourages you to shape your future with us. As a Leasing Associate, your day will be exciting and varied as you show and lease apartments to prospective tenants. You'll engage with customers, responding to inquiries via telephone and online, and schedule tours that suit their needs, whether virtual, self-guided, or in-person. Your people skills will shine as you greet and qualify potential residents, assisting them through the application process while adhering to Fair Housing guidelines. Expect to work closely with the Community Manager, processing applications, and following up with applicants to keep them informed. Plus, you’ll have the opportunity to boost our property’s online presence through social media. We value resident satisfaction and you’ll play a vital role in ensuring it by promptly resolving any complaints or questions. With RPM Living, your growth is not just a possibility – it’s a promise, backed by competitive pay, career training, and formal education opportunities. This is your chance to not only build a great career but also to create a community where residents feel welcome and important.

Frequently Asked Questions (FAQs) for Leasing Associate - Part Time Role at RPM Living
What are the primary responsibilities of a Leasing Associate at RPM Living?

A Leasing Associate at RPM Living is responsible for engaging with prospective residents and leasing apartments. This includes responding to inquiries, conducting tours, assisting with the application process, and ensuring tenant satisfaction. Additionally, they maintain accurate availability reports and work alongside the Community Manager to process applications and follow up with applicants.

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What qualifications do I need to apply for the Leasing Associate position at RPM Living?

To become a Leasing Associate at RPM Living, you need an Associate's degree or equivalent experience in related fields. Familiarity with Microsoft Office and property management software is important. A valid driver's license is also required. Ideally, you should have at least six months to one year of experience in leasing or customer service.

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Can you explain the work environment for the Leasing Associate role at RPM Living?

The Leasing Associate role at RPM Living primarily takes place in an office setting with an open layout. While most of your time will be spent indoors, you may occasionally spend time outside showing properties. It’s a lively environment with bright lights and constant interaction, which fosters a collaborative and engaging atmosphere.

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What should I expect in terms of pay and benefits as a Leasing Associate at RPM Living?

RPM Living offers competitive pay for Leasing Associates, alongside a weekly pay schedule. Benefits for full-time associates include comprehensive health coverage, a 401(k) plan with company matching, paid time off, and various wellness programs. Additionally, you’ll have access to discounted perks like gym memberships and entertainment deals.

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How does RPM Living support career growth for Leasing Associates?

At RPM Living, career growth is a priority. They provide opportunities for professional development through role-based learning plans, mentoring, and continuous training. Associates are encouraged to participate in workshops and seminars, paving the way for promotions and career advancement.

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Common Interview Questions for Leasing Associate - Part Time
What inspired you to apply for the Leasing Associate position at RPM Living?

When answering this question, focus on your passion for real estate and customer service. Mention how RPM Living's commitment to innovative leasing practices and a community-focused approach resonates with your values and interests.

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How do you handle difficult tenants or complaints?

In your response, demonstrate your conflict resolution skills by sharing a specific example of a past experience where you successfully addressed a complaint, focusing on your approach to listening, empathizing, and providing a solution.

Join Rise to see the full answer
Can you describe your experience with property management software?

Discuss specific software you've used, detailing how you utilized it in your previous roles. Highlight your ability to learn new technologies quickly and how you apply software tools to streamline leasing processes.

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What marketing strategies would you use to attract potential tenants?

Outline creative marketing techniques you have employed in the past, such as leveraging social media, hosting community events, or using targeted ads, emphasizing the importance of understanding your audience and community.

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How do you prioritize tasks when leasing apartments?

Share your time management and organizational skills. Describe a scenario where you had multiple priorities and show how you identified urgent tasks and balanced your workload to meet deadlines successfully.

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What role does customer service play in leasing apartments?

Emphasize that exceptional customer service is paramount in leasing, as it builds trust and satisfaction among tenants. Provide examples of how your customer service experience translates to leasing success.

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How do you stay up-to-date with fair housing laws?

Let the interviewer know that you take compliance seriously and keep abreast of changes in housing regulations through workshops, continuous education, and professional resources.

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Describe a time you successfully closed a sale.

Use the STAR method (Situation, Task, Action, Result) to outline a specific sale you closed, detailing the techniques and strategies you used to engage the client and finalize the lease.

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How would you promote resident retention?

Discuss initiatives like community events, open communication channels, and prompt responses to resident inquiries. Emphasize that fostering a sense of community is key to resident retention.

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What do you think makes a successful Leasing Associate?

Convey the combination of excellent communication, a proactive attitude, empathy towards prospects and tenants, and the ability to multitask as essential qualities for success in this role.

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RPM Mission and Vision Our Mission Statement: Foster people-centric work environments where associates thrive, and create living experiences residents recommend to others, while delivering exceptional performance that nurtures longstanding clien...

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Part-time, on-site
DATE POSTED
March 30, 2025

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