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Content Producer (Video)


Who we are:

At JustCall, we’re transforming how businesses connect with customers, smarter, faster, and powered by AI. Our marketing team is at the heart of this mission, shaping stories that drive global impact.

If you’re a creative thinker who loves turning ideas into action and wants to build a brand that’s redefining communication, we want to hear from you.

Come grow with us, where innovation meets marketing magic.

About the role:

We are looking for a Content Producer for our marketing team. This role will be responsible for overseeing the end to end production of video content, including how to videos for customer support, short live action and animated videos for marketing, and thought-leadership style videos. But most importantly, they will also serve as the face of the brand and act as the host / on camera talent in the videos - just like YouTube video creators.

The ideal candidate has experience creating or overseeing video content production for software products and can manage both in house and external resources to deliver high quality content on time.

The candidate should be comfortable scripting, editing and hosting videos for digital platforms, and familiar with online video creation tools such as Canva or Riverside. Familiarity with professional tools such as Adobe Premiere Pro, Final Cut Pro and After Effects is a plus. And they should be well aware of content platforms like YouTube and Tiktok.

What you'll do:


1, End to End Video Production:

  • Oversee the entire video production process, from concept development to final delivery, ensuring content aligns with brand guidelines and business objectives.
  • Produce a variety of video content, including:
  • How to videos for customer support and success.
  • Short live action and animated videos for marketing campaigns.
  • Thought-leadership videos featuring industry insights and product features.


2. Content Strategy & Ideation:

  • Work with marketing, product, and customer success teams to develop a video content that supports business goals.
  • Come up with cool and creative ideas for video content.

3. Scriptwriting & Direction:

  • Write, edit and punch up video scripts for various types of video content.
  • Manage filming (when necessary) and video editing to make sure the final product is the best it can be.

4. Team & Vendor Management:

  • Work closely with in house video editors, content writers, stakeholders, freelancers, and external vendors.
  • Ensure deliverables are on time, on budget, and meet quality expectations.

5. On Camera Presence:

  • Act as a video host for thought-leadership videos, directly addressing the camera to discuss product features, industry trends, and best practices.
  • Record and produce Loom-style product walkthrough videos as a talking head, providing clear and engaging demonstrations of software features.

6. Performance Optimization:

  • Monitor video performance metrics (views, engagement, conversions) and use insights to refine content strategy.
  • Stay up to date with video trends, tools, and best practices to ensure content remains fresh and effective.

Qualifications:

  • 5+ years of experience in content marketing with a significant focus on video production, especially for software or SaaS products.
  • Strong portfolio showcasing a variety of video content, including how-to videos, marketing videos, and thought-leadership content.
  • Visual storytelling skills, with the ability to simplify complex concepts for a broad audience.
  • Experience managing in house teams, freelancers, and vendors.
  • On camera experience and comfort hosting videos as well as familiarity with video editing tools are needed.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Content Producer (Video), Saas Labs US Inc.

At JustCall, we're on a mission to revolutionize how businesses connect with customers using AI, and we're looking for a talented Content Producer (Video) to join our marketing team in Palo Alto, California. If you're a creative thinker who thrives on turning innovative ideas into engaging video content, this opportunity is for you! In this role, you will oversee the end-to-end production of various video materials, ranging from instructional 'how to' videos for customer support to captivating marketing animations and thought-leadership clips. You’ll also be the face of our brand, hosting these videos just like your favorite YouTube creators. To excel as our Content Producer, you'll need a strong background in video production, especially in the software or SaaS industry, and a knack for managing resources effectively to ensure timely and quality outputs. You should be comfortable with scripting, editing, and hosting video content on platforms like YouTube and TikTok, and familiarity with tools like Canva, Adobe Premiere Pro, and Final Cut Pro is a plus. We want someone who can bring fresh ideas to the table and collaborate with various teams to develop strategic video content that aligns with our business goals. If you're passionate about visual storytelling and ready to take our brand’s messaging to the next level, JustCall is the perfect place for you to grow your career and make a real impact!

Frequently Asked Questions (FAQs) for Content Producer (Video) Role at Saas Labs US Inc.
What are the main responsibilities of the Content Producer (Video) position at JustCall?

The Content Producer (Video) at JustCall will oversee the entire production process of video content from inception to final product. This includes creating instructional 'how to' videos, animated marketing clips, and thought-leadership pieces. You’ll manage both internal teams and external vendors, ensuring everything runs smoothly and meets the company’s quality standards.

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What qualifications are needed to apply for the Content Producer (Video) role at JustCall?

Candidates for the Content Producer (Video) position at JustCall should have at least 5 years of experience in content marketing with a focus on video production, particularly within software or SaaS sectors. A strong portfolio showcasing a variety of video content is essential. Familiarity with editing tools like Adobe Premiere Pro and experience in on-camera hosting are also important attributes we are seeking.

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How does the Content Producer (Video) contribute to JustCall's marketing strategy?

In the Content Producer (Video) role, you will play a vital part in JustCall’s marketing strategy by developing engaging video content that aligns with business goals. Your work will help communicate product features, industry insights, and customer success stories effectively, shaping our brand presence in a competitive market.

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What tools should a Content Producer (Video) at JustCall be familiar with?

A Content Producer (Video) at JustCall should be proficient in various online video creation tools, such as Canva and Riverside. Additionally, knowledge of professional editing software like Adobe Premiere Pro, Final Cut Pro, and After Effects will greatly enhance your ability to produce high-quality content.

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What type of video content will the Content Producer (Video) be responsible for creating at JustCall?

The Content Producer (Video) will be responsible for a wide range of video content at JustCall, including 'how to' videos for customer support, engaging marketing animations, and informative thought-leadership videos discussing industry trends and product features.

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Common Interview Questions for Content Producer (Video)
Can you describe your video production process for creating marketing content?

When asked about your video production process, outline each stage—concept development, scripting, filming, and editing. Discuss how you collaborate with teams to ensure the video's objectives align with company goals.

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What experience do you have with video editing software?

When answering about your experience, mention specific software you've used, such as Adobe Premiere Pro or Final Cut Pro. Highlight any projects where you utilized these tools to create effective marketing videos.

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How do you ensure that your video content aligns with brand guidelines?

To ensure alignment with brand guidelines, emphasize your attention to detail and knowledge of the brand's voice. Discuss how you review branding material before production starts and regularly consult with team members throughout the process.

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Can you give an example of a successful video campaign you've worked on?

Be prepared to discuss a specific video campaign. Explain what the campaign was about, your role, the strategies you implemented, and how you measured its success in terms of engagement or conversions.

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How do you stay updated on video marketing trends?

Discuss your methods for staying informed—such as following industry leaders, attending webinars, and exploring new techniques. Emphasize your commitment to continuous learning and improvement in your craft.

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What do you believe makes engaging video content?

State that engaging video content often involves storytelling, clear messaging, and visual appeal. Discuss the importance of understanding the audience and crafting content that speaks directly to their needs.

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What is your approach to managing a team to produce video content?

Talk about your leadership style, how you delegate tasks, and maintain open communication. Highlight your problem-solving skills in ensuring projects stay on schedule and meet quality standards.

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Describe your on-camera presence and experience.

Describe your comfort level and previous experiences on camera. Discuss how you engage with the audience, maintain a positive attitude, and ensure clarity in delivering important messages.

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How do you handle constructive criticism on your video projects?

Express your openness to feedback and how you view it as an opportunity to grow. Explain your approach to integrating constructive criticism into your work without losing your creative vision.

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What tools do you use to measure video performance?

Discuss tools such as Google Analytics or social media insights that you use to track engagement metrics, views, and conversions. Explain how this data helps refine your video strategies.

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VIEW MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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