Project Manager - Global Inbound - Atlanta

As a Project Manager - Global Inbound at Samsara, you will be responsible for managing strategic projects that enhance the inbound lead management process. This includes project scoping, planning, and execution by collaborating closely with marketing, sales, and business operations teams to improve lead performance. You’ll analyze data to identify trends and opportunities for improvement, ensuring the project outcomes align with overarching business objectives.

To qualify for the Project Manager - Global Inbound position at Samsara, candidates should possess a bachelor's degree in Business, Marketing, or a related field along with a minimum of 3 years' experience in project management or sales operations, preferably within a B2B sales environment. Strong communication, project management skills, and proficiency in tools like SFDC and Tableau are essential for success in this role.

The Project Manager - Global Inbound plays a pivotal role in Samsara's mission by optimizing the inbound lead management process. By improving lead conversion rates and building efficient systems, you directly contribute to creating actionable insights that help industries enhance safety and operational efficiency, ultimately supporting Samsara’s goal of digitizing sectors of the global economy.

Samsara promotes a collaborative and inclusive culture where every team member’s contributions matter. As a Project Manager - Global Inbound, you’ll be part of a team that supports one another, celebrates wins, and encourages personal growth. The company values autonomy and offers a dynamic work environment that fosters innovation and continuous improvement.

The Project Manager - Global Inbound will oversee a variety of strategic projects aimed at optimizing lead performance within the sales pipeline at Samsara. This includes innovating new strategies for inbound lead management, measuring project outcomes, and driving continuous improvement processes to achieve operational excellence. Every project aims to deliver real-world impact.

To effectively manage multiple projects, it's crucial to utilize project management tools that help visualize tasks and deadlines. I typically start by assessing the urgency and importance of each project, collaborating with stakeholders to align on priorities, and setting clear timelines. Keeping open lines of communication throughout the process is essential for success.

In my previous role, I managed a project where we had to coordinate across multiple departments with conflicting priorities. By proactively facilitating workshops to promote understanding and alignment, I managed to resolve differences and keep everyone focused on the common goals. This approach fostered collaboration and ultimately achieved the project objectives successfully.

I have experience using a variety of project management tools including SFDC, Tableau, and G-suite for tracking progress and analyzing data. I tend to choose tools based on team needs, ensuring everyone is comfortable and efficient. It's important to have clear documentation and easy access to information for all team members.

I prioritize effective communication by setting up regular check-ins with stakeholders to provide updates and gather feedback. Utilizing visual aids, like dashboards or status reports, helps stakeholders understand project progression. I also ensure that I am approachable, encouraging an open dialogue about any concerns.

Handling scope changes effectively requires flexibility and responsiveness. In my experience, it’s vital to document any change requests and discuss their implications with relevant stakeholders. I advocate for a clear change management process to ensure that all parties understand the impact on timelines, resources, and outcomes.

I measure project success through established KPIs tied to the project objectives. This may include metrics like lead conversion rates or customer satisfaction scores. Post-project evaluations help gather insights on what worked well and what didn’t, providing a foundation for continuous improvement in future projects.

Motivating my team involves recognizing individual contributions and fostering a supportive environment. I find that establishing a sense of ownership for tasks, celebrating small wins, and creating opportunities for professional development contribute to an engaged and motivated team.

In a previous project, I worked with a stakeholder who was resistant to changes. I approached the situation by listening to their concerns and finding common ground. By involving them in solution discussions, I was able to build trust and turn a challenging relationship into a productive partnership.

Data analysis is critical in project management to inform decisions. My approach includes collecting relevant data at different project stages, identifying trends, and using tools like Tableau for visualization. I also seek feedback from my team to ensure that we are interpreting the data effectively and making informed adjustments as necessary.

I am excited about the opportunity to contribute to Samsara's mission of enhancing safety and efficiency in vital industries. The role aligns perfectly with my skills and interests, particularly in optimizing lead management processes and working collaboratively across teams. I am particularly drawn to a culture that champions continuous improvement and innovation.