IT Specialist

As an IT Specialist at Saronic Technologies, your main responsibilities will include setting up and maintaining IT infrastructure such as laptops, servers, and network devices. You'll provide daily IT support to local and remote teams, manage software licenses, and oversee cybersecurity compliance with DoD standards. Additionally, you'll be involved in designing secure network architectures, troubleshooting DevSecOps environments, and collaborating with leadership to scale IT systems.

To excel as an IT Specialist at Saronic Technologies, you should have a strong understanding of Windows, Linux, and Mac operating systems. Familiarity with network configurations, firewalls, VPNs, and cloud platforms is essential, along with experience using tools like GitLab, Jira, Okta, AWS, and Intune. Strong problem-solving skills and an ability to work independently in a fast-paced environment will also be vital.

Absolutely! At Saronic Technologies, IT Specialists enjoy a comprehensive benefits package, including 100% premium coverage for medical insurance for employees, generous PTO, paid parental leave, and dental and vision insurance. Additionally, team members have access to a 401(k) plan and stock options, as well as perks like free lunch and unlimited drinks and snacks in the office.

The IT Specialist at Saronic Technologies plays a crucial role in maintaining cybersecurity compliance with DoD standards. Your duties will involve managing endpoint protection, access control, secure communications, and collaborating with external security auditors. You will also support accreditation efforts, making sure our internal and remote access networks are secure.

The work environment for an IT Specialist at Saronic Technologies is dynamic, collaborative, and innovative. You will be part of a team dedicated to revolutionizing defense autonomy at sea, and the culture is driven by a passion for technology and teamwork. Expect supportive leadership and opportunities for professional growth as the company expands!

When answering this question, focus on specific examples from your past roles. Highlight any challenges you faced during setups and how you overcame them. For instance, you might say, 'In my last position, I was responsible for setting up a new office, which included the installation of workstations, servers, and network devices. I coordinated with our vendors for timely delivery and ensured systems were operational before our team arrived.'

Demonstrate your systematic approach to troubleshooting by outlining the steps you take. You could say, 'I start by gathering information about the issue to identify symptoms, then I assess which systems are affected. I use diagnostic tools to pinpoint the root cause, and once identified, I prioritize solutions and communicate with users throughout the fix.'

Share specific practices you've successfully implemented. For example, you might explain how you ensure endpoint protection, conduct regular security audits, and stay updated on the latest security threats to maintain compliance with standards like those set by the DoD. Mention a time when you identified a potential vulnerability and addressed it proactively.

Address this question by detailing your experience with remote IT support. You could explain, 'I’ve successfully supported remote teams through a combination of virtual tools and clear communication. I set up remote access solutions that allow employees to securely connect to our networks and provided troubleshooting support via video calls and instant messaging.'

List the tools and technologies you are experienced with that align with the job description. For instance, you could say, 'I have extensive experience with AWS for cloud solutions, as well as GitLab for version control, and I am familiar with Jira for project management. My previous experience with endpoint management tools like Intune will also be beneficial in this role.'

In your response, emphasize practical examples. You might say, 'In my last role, I configured several network devices, including routers and switches, to create a secure and efficient network architecture. I ensured proper segmentation and firewall configurations to protect sensitive data and managed VPN setups for remote access.'

Discuss your strategies for ongoing learning. You could say, 'I regularly attend webinars, follow security blogs, and participate in forums related to cybersecurity and network management. I also take online courses to enhance my skills with new technologies and practices that emerge in the IT landscape.'

Provide a specific example where teamwork led to a successful outcome. You might say, 'In a previous position, our team faced a major network outage. I collaborated with my colleagues to identify and isolate the issue quickly, and we communicated effectively to implement a fix and restore services, minimizing downtime for our users.'

Clarify your methodical approach to asset management. You could answer, 'I maintain detailed records of all software licenses and regularly audit compliance with vendor agreements. I also use asset management tools to track hardware lifecycle, ensuring we remain compliant and efficient in our IT operations.'

Share your opinion on the most critical skill, back it up with reasoning. You might say, 'I believe effective communication is the most important skill. IT Specialists must communicate technical details to non-technical users clearly and have the ability to explain issues and solutions without jargon to foster collaboration across teams.'