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Logistic Sales Support - job 1 of 2

Company Description

On-Site

1yr Contract

 

Job Description

  • Identify new business opportunities and create target customers in freight forwarding and/or logistics related industries
  • Promote all company products and services to increase sales
  • Meet and exceed sales goals and targets
  • Research and identify new business opportunities to evaluate needs and provide insight
  • Ensure execution of developed sales strategies, objectives, and goals
  • Maintain strong relationships with all clients through efficient communication, work processes and services, including responding to customers’ questions about products, prices, services and credit terms
  • Provide excellent communication support for sales calls and manage follow-up
  • Maintain and develop general industry knowledge, including competitors and their market presence
  • Perform ad-hoc reporting, as required.
  • Perform other job related duties as required

Qualifications

  • 1+ years of experience in internal sales experience such as telemarketing
  • Bachelor’s Degree or higher required in a business-related field
  • Proven track record in sales, prospecting, and developing accounts
  • Strong written and verbal communication skills in English
  • Ability to build trustworthy relationships with customers
  • Excellent presentation and selling skills with exceptional attention to detail and follow up with clients
  • Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook
  • Ability to travel up to 30% in US

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Logistic Sales Support , SBT Global, Inc.

Are you an enthusiastic and driven individual ready to take on the dynamic role of Logistic Sales Support at our vibrant Austin, TX location? Join our team for a one-year contract where you'll play a crucial part in identifying new business opportunities within the freight forwarding and logistics sectors. This role isn't just about meet-and-greets; it’s about forming invaluable relationships and driving sales through our top-notch products and services. You'll be at the forefront of research and evaluations, ensuring our strategies align with industry needs while exceeding sales targets. Communication is key, and you will be engaging with clients daily, responding to inquiries about products, pricing, and services with expertise and confidence. With your background in sales, interactive approach to client relations, and strong organizational skills, you’ll thrive as you maintain trustworthy connections and drive results. Your ability to utilize Microsoft Office and your commitment to continual learning in our industry will empower you to provide exceptional support as you travel periodically to meet clients across the U.S. If you're ready to elevate your career while making an impact, this Logistic Sales Support position offers the perfect platform for growth and achievement. Come share your skills and strive for success with us – the journey starts here!

Frequently Asked Questions (FAQs) for Logistic Sales Support Role at SBT Global, Inc.
What are the responsibilities of a Logistic Sales Support at our company?

As a Logistic Sales Support, your key responsibilities include identifying new business opportunities in logistics, promoting our wide range of products and services, and maintaining strong client relationships. You'll need to meet sales targets, perform industry research, ensure effective execution of sales strategies, and provide top-notch communication support during sales calls.

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What qualifications are required for the Logistic Sales Support role?

To qualify for the Logistic Sales Support position, you must have at least one year of internal sales experience and a Bachelor's Degree in a business-related field. A proven track record in sales and account development, along with strong communication skills in English, are essential. Additionally, proficiency in Microsoft Office applications is required, and the ability to travel within the U.S. is a plus.

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What skills are necessary for success as a Logistic Sales Support?

Success in the Logistic Sales Support role requires excellent written and verbal communication skills, strong attention to detail, and the ability to build trustworthy relationships with clients. Presentation skills and follow-up strategies are also vital, along with a proactive approach to research and a solid understanding of the logistics industry and competitive landscape.

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How important is customer communication for the Logistic Sales Support position?

In the Logistic Sales Support role, effective customer communication is crucial. You'll be the point of contact for clients, handling inquiries related to products, services, and pricing. Building relationships fosters trust and can significantly impact your success in driving sales and ensuring client satisfaction.

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Will I need to travel for the Logistic Sales Support position?

Yes, as a Logistic Sales Support professional, you may need to travel up to 30% of the time within the U.S. This travel will primarily be for client meetings, ensuring that you can maintain those invaluable relationships and direct engagement that contribute to our sales success.

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Common Interview Questions for Logistic Sales Support
How do you prioritize tasks in a sales support role?

In a sales support role, prioritizing tasks involves assessing urgency and importance. I would start by organizing customer inquiries based on deadlines, followed by focusing on high-impact tasks that can drive immediate sales. Using tools like calendars and project management applications can help keep everything on track.

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Describe a time you successfully managed a client relationship.

In my previous role, I had a client who was unsure about our product offerings. I took the time to understand their needs and proposed tailored solutions. Frequent follow-ups helped build trust, and they eventually became one of our top clients, showcasing the importance of relationship management.

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What strategies do you use for effective communication in sales?

Effective communication in sales starts with active listening to understand client needs. I employ clear, concise messaging and follow up promptly to maintain engagement. Building rapport through personalized communication helps create a positive experience for clients, which is essential in sales.

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What is your approach to identifying new business opportunities?

I focus on market trends and competitor analysis to identify potential business opportunities. Networking at industry events and leveraging social media platforms allow me to connect with potential clients and discover new areas where our services can provide value.

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Can you share a successful sales tactic you’ve employed?

One successful sales tactic I've used is tailored presentations based on client-specific needs. By researching the client's industry challenges and presenting relevant solutions, I can create a persuasive pitch that resonates with their goals, leading to successful conversions.

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How do you handle customer complaints?

Handling customer complaints involves active listening and empathy. I ensure that the client feels heard and understood, analyze the issue to find an appropriate solution, and follow up to ensure they're satisfied with the resolution. This approach strengthens the relationship and builds trust.

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What software tools are you familiar with in sales support?

I am well-versed in various software tools such as CRM systems for managing client information, Microsoft Office Suite for presentations and reports, and analytics tools to track sales performance. Proficiency in these tools enhances my ability to support the sales process effectively.

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How do you stay updated on industry trends?

To stay updated on industry trends, I continuously read industry publications, follow influential figures on social media, and participate in webinars or conferences. Engaging with peers in the field also provides valuable insights into emerging trends and challenges.

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What motivates you in a sales support role?

I am motivated by the challenge of meeting sales targets and the satisfaction of building strong client relationships. Seeing my efforts translate into substantial sales growth and client loyalty is incredibly rewarding and fuels my passion for sales support.

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How do you measure your success in a sales support role?

Success in a sales support role is measured by client satisfaction, achieving sales targets, and building lasting business relationships. Regularly reviewing performance metrics, gathering feedback, and reflecting on what strategies worked best contribute to my ongoing development in the role.

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