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Sales Director - job 2 of 2

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Build a team of direct Sales Executives to drive rapid new business sales growth in the region
Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business
Achievement of annual sales goals on a quarterly and annual basis is required
Engage and align effectively in C-level meetings in order to properly understand customer business requirements
Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
Experienced in driving sales process and drive effective working relationships with Sales Operations
Ability to understand the 'bigger picture' and business drivers around IT
Ability to build long term strategic and senior level relationships
Ability to adapt and work effectively within a rapidly changing and growing environment
Demonstrates strong business and financial acumen
Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
Ownership of driving successful pipeline generation activities developed by marketing or the partner community
Prefer Oil and Gas Industry experience in Texas.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$155000 / YEARLY (est.)

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$130000K

$180000K

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What You Should Know About Sales Director, ServiceNow

As the Sales Director at ServiceNow in Houston, Texas, you will play a pivotal role in shaping the future of our innovative solutions within a dynamic market landscape. Your primary mission will be to assemble and lead a high-performing team of direct Sales Executives who are passionate about driving growth through new business sales. You will work closely with Sales Operations to devise a comprehensive sales strategy that aligns with our vision, keeping an eye on the competitive landscape and capitalizing on opportunities unique to the region. Along with territory planning, you'll engage deeply in relationship development, supporting Field Sales Teams in closing deals that not only meet revenue targets but exceed customer expectations. Your responsibilities also include recruiting and mentoring team members, creating effective quotas, and maintaining an accurate sales forecast that informs executive decision-making. A successful Sales Director at ServiceNow needs to demonstrate excellence in C-level engagements, ensuring that customer business requirements are fully understood and met. If you thrive in fast-paced environments and are committed to forging robust relationships across departments and with our partner community, we invite you to join us on this exciting journey to make the world work better for everyone!

Frequently Asked Questions (FAQs) for Sales Director Role at ServiceNow

What are the key responsibilities of a Sales Director at ServiceNow?

As a Sales Director at ServiceNow, you'll be responsible for building a strong sales team to drive new business growth, developing sales strategies, engaging in territory planning, and maintaining a robust sales pipeline to achieve annual goals. You will also need to foster relationships with C-level executives and manage collaboration across various departments to enhance the customer experience.