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Sr Enterprise Account Executive - Google Account Team - job 1 of 2

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • Current location in Bay Area, CA or Greater Los Angeles, CA strongly preferred
  • Prior success and experience selling enterprise software to this client
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 10+ years of sales experience within software sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

 

 

For positions in Bay Area, CA location, we offer a base pay of $142,650 - $212,200, plus equity, variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

 

 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

 

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

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$142650K
$212200K

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What You Should Know About Sr Enterprise Account Executive - Google Account Team, ServiceNow

Join the dynamic Google Account Team as a Sr Enterprise Account Executive at ServiceNow, where innovation meets opportunity. Based in the vibrant Santa Clara, California, you will spearhead new business sales revenue through our cutting-edge SaaS license model. You will be instrumental in forging solid relationships with C-suite executives, including CFOs, CIOs, and COOs, across various product lines. Your role involves strategic account planning and building robust relationships, ensuring your clients see you as a trusted advisor who genuinely understands their business needs. You will collaborate with a diverse virtual team of specialists, ensuring that the right expertise is brought in at the right time to drive successful sales. With your wealth of experience in enterprise software sales, you will not only produce new business but also skillfully negotiate deals while maintaining healthy relationships at the C-level. If you're a forward-thinker with a knack for leveraging AI in decision-making and problem-solving, this could be the perfect role for you. We're looking for someone who is not only driven to achieve sales targets but also promotes a strong customer success culture within a collaborative environment. The position offers flexibility, competitive compensation, and opportunities for growth as we make the world work better for everyone.

Frequently Asked Questions (FAQs) for Sr Enterprise Account Executive - Google Account Team Role at ServiceNow
What are the primary responsibilities of a Sr Enterprise Account Executive at ServiceNow?

As a Sr Enterprise Account Executive on the Google Account Team at ServiceNow, your main responsibilities include developing new business sales revenue through our SaaS license model, establishing relationships with C-suite executives, and orchestrating account strategies that involve a broad virtual team. You will be actively engaged in account and territory planning, utilizing business development strategies that align with our goals while maintaining a focus on the success of your clients.

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What qualifications are needed to apply for the Sr Enterprise Account Executive position at ServiceNow?

To be considered for the Sr Enterprise Account Executive role at ServiceNow, candidates should possess at least 10 years of experience in software sales organizations, with a proven track record of establishing relationships with clients and achieving sales targets. Experience integrating AI into business processes is highly beneficial, and knowledge of the IT landscape, particularly in the Bay Area, is preferred. A commitment to teamwork and client success is essential.

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How does the Sr Enterprise Account Executive role at ServiceNow contribute to client success?

In the role of Sr Enterprise Account Executive, you will act as a trusted advisor to your clients, providing insights and advice on how ServiceNow's solutions can enhance their IT roadmap. By understanding their unique business challenges and goals, you will help shape successful outcomes, ensuring that your clients not only achieve their objectives but also see lasting value from their partnership with ServiceNow.

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What does the work structure for the Sr Enterprise Account Executive at ServiceNow look like?

The Sr Enterprise Account Executive role offers a flexible work structure, allowing candidates to enjoy a mix of field-based activities and remote work. With expectations of travel up to 50%, you will engage clients across various locations, building relationships and driving sales initiatives. ServiceNow emphasizes a collaborative environment where you can leverage a wide support network while working independently.

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What is the expected salary range for the Sr Enterprise Account Executive at ServiceNow?

At ServiceNow, the base pay for the Sr Enterprise Account Executive position typically falls between $142,650 and $212,200, depending on experience, skills, and location. In addition to a competitive base salary, the role includes equity options, variable compensation based on performance, and a comprehensive benefits package, promoting a holistic approach to employee well-being.

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Common Interview Questions for Sr Enterprise Account Executive - Google Account Team
Can you describe your experience with enterprise software sales?

Be sure to highlight your specific achievements and the strategies that led to your success in previous roles. Mention any programs or methodologies you've employed and how they contributed to your sales wins, especially in relation to larger organizations.

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How do you build and maintain relationships with C-suite executives?

Discuss your approach to understanding the unique challenges faced by executives and how you adapt your communication style to meet their needs. Share examples of how you foster trust and demonstrate your ongoing commitment to their success.

Join Rise to see the full answer
What role does AI play in your sales strategy?

Explain how you have integrated AI into your sales processes, whether through automating tasks or using AI analytics to inform decision-making. Provide specific examples of your successes in leveraging AI.

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Describe a time you had to negotiate a complex deal. What was your approach?

Discuss a specific negotiation scenario, including the challenges you faced and how you reached a resolution that satisfied both parties. Highlight your negotiation techniques and the importance of communication in that process.

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How do you prioritize your sales activities within your territory?

Talk about your approach to account planning, territory analysis, and how you allocate your time towards high-potential and strategic accounts. Share tools or systems that assist you in maintaining this structure.

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What do you consider when crafting an account strategy for a key client?

Outline the critical elements that inform your strategy, such as understanding the client’s business objectives, competitive landscape, and potential barriers to sales. Stress the importance of collaboration with internal teams to ensure success.

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How do you assess the effectiveness of a sales campaign?

Provide insight into the metrics you track to evaluate a sales campaign's success. Explain how you gather feedback and adapt strategies based on performance data to ensure continuous improvement.

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What challenges do you anticipate facing at ServiceNow, and how do you plan to overcome them?

Identify potential challenges unique to the role or the company, such as intense competition or evolving market needs. Discuss your proactive plans for addressing these challenges without compromising your focus on client relationships.

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How do you stay informed about industry trends and changes?

Share resources you use for keeping up with industry news, such as publications, events, or networks. Highlight your commitment to ongoing professional development and how it impacts your performance.

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What motivates you in a sales environment?

Articulate what drives your passion for sales, whether it's achieving targets, fostering client success, or collaborating with teams. Personal anecdotes that illustrate your motivation can further strengthen your response.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 23, 2025

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