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Learning and Development Coordinator

Here’s what you’ll be doing:


In this role you will be supporting our Global Head of L&D and 3 L&D Managers, enabling the development and growth of our employees globally. 


This role reports to Christine (Global Head of Learning and Development), you’ll be able to get involved in a variety of L&D activities once you master your key responsibilities to grow your L&D knowledge and skills.


As our Learning and Development Coordinator, you’ll:
  • support our global L&D team to deliver great learning outcomes, by coordinating operational and administrative components
  • assist in planning and coordination of global learning programmes, workshops and other scheduled activities
  • maintain learning resources utilising our Learning Management System, ensuring content is up to date, relevant and clearly presented our learning offering
  • prepare learning related reporting including course completions and effectiveness of programmes and maintain our L&D dashboard
  • create and maintain accurate Management Information to report and monitor compliance and CPD completion rates to meet regulatory requirements
  • support global onboarding programme planning activities to ensure highest standards of employee experience


We’re looking for someone who is:
  • experienced in coordination or project management roles, preferably in a global environment
  • organised, detail-focused and able to work under pressure, while maintaining accuracy
  • comfortable with data manipulation and analysis through Google Sheets/Excel, being able to produce insights and recommendations for action
  • an effective communicator, comfortable with presenting information clearly and concisely to varied audiences


(We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the bullet points above to be considered for this role.)


We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


If you are keen to grow your career in this field, we would love to support your development through a formal L&D Practitioner Level 3 apprenticeship qualification, apply today.



About Simply Business


We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.


We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.


Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'



What are the benefits of working at Simply Business?


We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. 


On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. 


Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver.


Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service.


And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses.


We also make sure you’re compensated fairly with a competitive salary based on your experience and the market we’re in. Plus the potential to earn an annual bonus based on performance.


There’s access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. 


We’ll match what you put into your pension up to five per cent. And pass on a tax-free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme


Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).


And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.


Ready to join us and drive our success as a high-performing team? Apply today.

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Average salary estimate

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$35000K
$45000K

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What You Should Know About Learning and Development Coordinator, Simply Business

As a Learning and Development Coordinator at Simply Business in London, UK, you'll play a vital role in supporting the Global Head of L&D and three other L&D Managers to foster employee growth across the globe. This is an exciting opportunity to get hands-on in various learning and development activities, mastering your key responsibilities and expanding your skills in this essential field. Your main tasks will include coordinating the operational and administrative elements of the global L&D team's initiatives, assisting in planning and executing global learning programs and workshops, and keeping our Learning Management System updated with relevant learning resources. Additionally, you'll create reports on course completions and program effectiveness while maintaining the L&D dashboard. You'll also ensure compliance and continuous professional development metrics are accurately reported. We're looking for someone organized, detail-oriented, and adept in data analysis using Google Sheets or Excel to offer valuable insights and recommendations. Effective communication is key in this role as you'll present information clearly to diverse audiences. At Simply Business, we encourage individuals from all backgrounds to apply, committing to an inclusive environment where you can thrive and make your best contributions. We’re eager to support your career growth, including providing opportunities for a formal L&D Practitioner Level 3 apprenticeship qualification, so if you are excited about advancing in this dynamic field, we invite you to join us on this journey!

Frequently Asked Questions (FAQs) for Learning and Development Coordinator Role at Simply Business
What are the main responsibilities of a Learning and Development Coordinator at Simply Business?

The Learning and Development Coordinator at Simply Business is responsible for a variety of tasks, including supporting the global L&D team in delivering effective learning outcomes, coordinating administrative components of learning programs, and maintaining the Learning Management System. This role involves preparing learning-related reports, monitoring compliance metrics, and assisting in global onboarding activities to ensure the best employee experience possible.

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What qualifications are required for the Learning and Development Coordinator position at Simply Business?

Candidates for the Learning and Development Coordinator role at Simply Business should ideally have experience in coordination or project management, particularly in a global environment. Being organized and detail-oriented is crucial, alongside the ability to work under pressure. Proficiency in data manipulation and analysis using Google Sheets or Excel is essential, as well as effective communication skills to present information clearly to diverse audiences.

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How does Simply Business support employees' professional development in the Learning and Development Coordinator role?

Simply Business is committed to employee growth and development. As a Learning and Development Coordinator, you’ll have access to a dedicated learning platform and opportunities for further qualifications like an L&D Practitioner Level 3 apprenticeship. The company nurtures a culture of continuous improvement and learning, ensuring that you have the tools and resources you need to thrive in your role.

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What benefits can I expect as a Learning and Development Coordinator at Simply Business?

As a Learning and Development Coordinator at Simply Business, you can enjoy a great work-life balance with flexible hybrid working, 25 days of annual leave plus bank holidays, and options for additional leave. Benefits include competitive salary packages, private medical insurance, mental health support, and contributions to your pension. The company also offers unique perks like a paid sabbatical after five years and flexible benefits to tailor your compensation to your needs.

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Is prior experience in Learning and Development necessary for the Coordinator position at Simply Business?

While previous experience in Learning and Development can be advantageous, Simply Business values a willingness to learn and grow over fitting every specific requirement. We encourage individuals from diverse backgrounds to apply, even if they don’t meet all the bullet points listed. Enthusiasm and a proactive approach to personal and professional development can make you a strong candidate for this role.

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Common Interview Questions for Learning and Development Coordinator
What motivated you to apply for the Learning and Development Coordinator position at Simply Business?

When answering this question, focus on your passion for helping others grow and develop professionally. Highlight your interest in the L&D field and how you admire Simply Business’s commitment to employee development and inclusivity.

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Can you provide an example of how you have successfully coordinated a project in the past?

Prepare to share a specific example that outlines the project’s goals, your role, the steps you took to coordinate it, and the outcome. Emphasize your organizational skills, communication abilities, and how you dealt with any challenges that arose.

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How do you prioritize tasks in a fast-paced environment?

Discuss your approach to prioritization, such as using task lists or digital tools. Share a specific example where you successfully managed multiple deadlines, illustrating your ability to focus on what’s important while maintaining quality.

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What methods do you use to analyze data and derive insights?

Explain your proficiency with data manipulation tools like Google Sheets or Excel. Describe a situation where you used data analysis to inform decisions or improve processes, showing your analytical and problem-solving skills in action.

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How do you ensure effective communication with team members and stakeholders?

Talk about your communication style and the techniques you use to convey information clearly and effectively. Mention the importance of adapting your approach based on the audience, whether they are team members or senior management.

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What do you believe are the key elements of a successful training program?

Share your thoughts on engagement, clarity, and relevance in training programs. Discuss the role of feedback and continuous improvement in ensuring that learning meets the needs of participants and overarching goals of the organization.

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How would you support a new employee's onboarding experience?

Express your understanding of the onboarding process and its importance in employee retention. Describe how you would ensure that the new hire has access to resources, training, and support to feel welcomed and equipped for their role.

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Can you describe a time you received constructive criticism and how you handled it?

Use this opportunity to demonstrate your growth mindset. Share a specific instance where you received feedback, how you processed it, what actions you took to improve, and the positive outcome that followed.

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What aspects of the Learning and Development field are you most passionate about?

Reflect on your interests within L&D, such as creating engaging learning experiences or leveraging technology in training. Convey your enthusiasm and how this passion drives your interest in the Learning and Development Coordinator role.

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How do you approach continuous improvement in your work?

Discuss your commitment to lifelong learning and staying updated with trends in the L&D field. Mention specific strategies you use to evaluate your skills and performance, including seeking feedback and pursuing professional development opportunities.

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