Coordinator, Heavy Maintenance, MRO

As a Coordinator, Heavy Maintenance, MRO at Skyservice, your primary responsibilities will revolve around coordinating major inspections on aircraft. You'll oversee every aspect of the inspection work package, manage the inspection flow, and ensure all required materials, parts, and services are in place. You'll also assess defects and collaborate with project managers to track milestones effectively, making sure that all technical documentation is thoroughly completed and accurate.

To qualify for the Coordinator, Heavy Maintenance, MRO role at Skyservice, you must hold a valid M2 Transport Canada AME License and have at least five years of related experience in aircraft maintenance. Strong computer skills, particularly with Microsoft 365, and a solid understanding of Canadian Aviation Regulations (CARs) are crucial. Good organizational skills, customer service abilities, and the capacity to thrive under pressure are essential for success in this role.

Skyservice is committed to the growth of its employees! As a Coordinator, Heavy Maintenance, MRO, you'll have the opportunity to participate in company-paid aircraft type training across various business jets. We also offer a Continuing Education Program, ensuring that you stay updated with the latest developments in aviation maintenance practices.

At Skyservice, we understand the importance of a healthy work-life balance. We provide competitive paid time off, including sick days and personal days. Additionally, our flexible working environment encourages a collaborative atmosphere, allowing our Coordinators, Heavy Maintenance, MRO, to thrive while enjoying their personal lives as well.

As a Coordinator, Heavy Maintenance, MRO at Skyservice, you’ll enjoy a variety of benefits including competitive pay rates, comprehensive health coverage for you and your eligible dependents, a group retirement savings plan with matching contributions, an employee assistant program, and the opportunity for relocation assistance. We also recognize the commitment of our employees through service awards and an Employee Referral Program!

When prioritizing tasks as a Coordinator, Heavy Maintenance, MRO, it’s essential to assess the urgency and complexity of each task. I would create a detailed checklist of critical activities, focusing first on inspection deadlines and any safety issues that need immediate attention. This approach enhances efficiency and ensures seamless operation.

In my previous roles, I managed multiple aircraft maintenance projects simultaneously. I utilized project management software to track milestones and deadlines. Regular communication with team members and stakeholders was crucial, as I believe collaboration is key to successful project outcomes in aircraft maintenance.

If a significant defect is discovered during an inspection, my first step would be to assess the impact on the aircraft’s operation. I’d notify the appropriate team and collaborate on a plan to rectify the issue, ensuring that necessary resources and parts are procured swiftly to minimize downtime.

Maintaining attention to detail is critical in aircraft maintenance. I rely on checklists and structured documentation to ensure nothing is overlooked. Additionally, I perform regular reviews of inspection packages and encourage team members to double-check each other's work, enhancing our collective focus on detail.

I stay updated with changes in aviation regulations by subscribing to industry newsletters and participating in related training sessions. I also maintain connections with regulatory bodies and attend workshops whenever possible. This proactive approach ensures that I remain informed of any updates that could impact my role as a Coordinator.

Customer service is vital in the role of a Coordinator, as we are the communication bridge between clients and the maintenance team. Understanding client needs and ensuring their expectations are met enhances trust, builds long-term relationships, and promotes a positive reputation in the competitive aviation industry.

Supporting team collaboration in a fast-paced environment requires clear communication and a willingness to assist one another. I encourage regular team meetings to discuss ongoing projects, share updates, and address challenges. I foster an environment of openness where team members feel comfortable sharing ideas and concerns.

I have extensive experience in managing technical documentation, including reviewing and compiling inspection reports, compliance paperwork, and log releases. Attention to detail is paramount in ensuring all documentation is complete and accurate before submitting to regulatory authorities for review.

During a recent maintenance project, we faced a delay due to a part shortage. I took the initiative to communicate with multiple suppliers, explore alternative sourcing, and collaborated with my team to revise the project timeline. This proactive approach helped us minimize delays and keep the project on track.

The most challenging aspect of being a Coordinator in Heavy Maintenance is managing the intricacies of compliance alongside tight timelines. Balancing safety regulations and client expectations requires a focused approach. Effective planning and communication with all stakeholders are essential to navigate these challenges successfully.