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Email Outreach & CRM Specialist (Hubspot)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Sphero is seeking an Email Outreach & CRM Specialist with expertise in HubSpot to drive engagement through targeted email campaigns and optimize CRM management in the EdTech sector.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Design, write, and execute email campaigns, manage HubSpot CRM, analyze campaign performance, and create engaging content to drive leads

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Experience with email marketing, HubSpot CRM, strong analytical skills, understanding of compliance laws, and excellent communication skills

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: 5+ years in email marketing/CRM management, familiarity with email best practices, and experience with MQL to SQL processes

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Greenville, TX, US

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $5000 - $6000 / Monthly



INSPIRING THE CREATORS OF TOMORROW

Who We Are

Sphero is transforming PK-12 education with accessible tools that encourage exploration, imagination, and perseverance through STEAM and computer science. With the help of educators around the world, we are empowering learners of all backgrounds and abilities to discover their interests and passions while equipping them with the skills they need to be the world’s future Changemakers.

With physical presences in Greenville, TX, Hong Kong, and fully-remote, globally-based employees, Sphero has become the market leader in EdTech solutions, loved by millions of educators, students, and parents worldwide.

At Sphero, you can do the work you love, be yourself, and take fun seriously.

What You Will Do 

We are seeking a highly motivated and detail-oriented Email Outreach and CRM Specialist with proven experience using HubSpot for effective email campaigns and CRM management. In this role, you will be responsible for driving engagement through targeted email outreach, maintaining and optimizing our CRM system, and ensuring our campaigns are data-driven and results-oriented to drive high-quality leads for sales.

Responsibilities:

  • Independently design, write, and execute email campaigns to drive engagement and nurture both current and prospective customers.
  • Manage and maintain the HubSpot CRM Subscription types, Marketing contacts, and list segmentation for effective campaigns, ensuring the right messages reach the right audience at the right time.
  • Develop engaging, personalized email content and optimize subject lines, copy, and call-to-action buttons for maximum impact.
  • Monitor email performance metrics such as open rates, click-through rates, bounce rates and conversions to continuously improve campaign results.
  • To improve campaign effectiveness, test and iterate on email content, subject lines, send times, and other variables.
  • Optimize workflows and automations within HubSpot to enhance lead nurturing, engagement, and retention.
  • Create, implement, and optimize lead scoring models, setting up triggers to automatically move leads through the sales funnel.
  • Generate reports and analyze data to identify trends, opportunities, and areas for improvement.
  • Ensure seamless communication between marketing and sales teams to develop and maintain the outreach calendar, lead outreach/follow-up, and conversion.
  • Stay up-to-date with the latest email marketing trends and HubSpot features to ensure Sphero stays ahead of industry best practices.

Requirements:

  • Proven experience (5+ years) working in email marketing, outreach, or CRM management, with a focus on using HubSpot.
  • Deep knowledge of HubSpot, email automation, workflows, reporting, and analytics.
  • Strong understanding of email marketing best practices, segmentation, A/B testing, and email deliverability.
  • Familiarity with compliance laws (GDPR, CAN-SPAM, CASL)
  • Excellent communication skills, both written and verbal, with the ability to craft compelling email copy and campaigns.
  • Experience with MQL to SQL activities supporting the movement of leads through the sales funnel.
  • Strong analytical skills, with the ability to track, interpret, and act on data to optimize campaigns.
  • Detail-oriented, organized, and capable of managing multiple projects simultaneously.
  • Experience with other marketing tools and platforms (e.g., Google Analytics, Shopify, etc.) is a plus.
  • Knowledge or experience in the educational space would be advantageous.
  • Must reside in and be authorized to work in the United States.

Day in the Life:

  • Reach out to your teammates to align on priorities and tasks
  • Check your Slack for any communications and respond accordingly with appropriate information or revisions.
  • Connect with the Marketing and Sales leaders on any new requests /items/campaign needs of which to be aware
  • Post in the daily scrum channel re: previous day’s tasks and tasks for the current day
  • Attend weekly marketing L10 as well as the Sales Central L10

This is your opportunity to impact the STEAM, robotics, and computer science revolution with an inspired, dynamic, innovative team that is transforming the world of PK-12 education. If you’re interested in bringing your unique talent to support our mission, please send us your resume. We look forward to hearing from you!

Compensation: The salary range for this position is $5,000 - $6,000 per month. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

Benefits (Health benefits available the 1st of the month following your start date): Sphero offers 100% paid medical plan (buy up plan available), dental and vision insurance; short-term & long-term disability, life insurance, AD&D insurance, FSA, HSA (with HDHP medical plan), 401(k) plan, stock options, unlimited PTO, 4-day work weeks, 2 week-long company shut downs per year, ability to work remotely full time, paid parental leave, education reimbursement, wellness reimbursement, and a technology benefit.

We encourage and welcome applicants with any and all backgrounds, experiences, abilities, and competencies. All decisions regarding hiring, promotion, discipline, and discharge are based on qualifications, merit, and the needs of the business. We are an equal opportunity employer.

Average salary estimate

$66000 / YEARLY (est.)
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$60000K
$72000K

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What You Should Know About Email Outreach & CRM Specialist (Hubspot), Sphero

Join Sphero as an Email Outreach & CRM Specialist, where you'll leverage your HubSpot expertise to create captivating email campaigns that drive engagement in the vibrant EdTech sector. This role is your opportunity to make a meaningful impact on PK-12 education by crafting and executing targeted outreach strategies that not only nurture relationships with current customers but also attract prospective learners. You’ll be analyzing the performance of your campaigns, optimizing our CRM management, and ensuring our communications resonate with the diverse population of students and educators. At Sphero, we believe in making learning fun and accessible, and with your skills in email marketing and CRM management, you’ll play an essential role in helping us continue this mission. Your day-to-day responsibilities will include designing and writing engaging email content, managing our HubSpot CRM for optimal use, and continuously testing and iterating based on campaign data to improve performance. We’re looking for someone with a passion for education and strong analytical skills, as you’ll be responsible for interpreting data, identifying trends, and ultimately driving high-quality leads for our sales team. So, if you’re ready to collaborate with a dynamic team, embrace your creative side, and influence the educational tools of tomorrow, apply now and let’s make a difference together!

Frequently Asked Questions (FAQs) for Email Outreach & CRM Specialist (Hubspot) Role at Sphero
What are the primary responsibilities of an Email Outreach & CRM Specialist at Sphero?

As an Email Outreach & CRM Specialist at Sphero, your main responsibilities will include designing and executing engaging email campaigns, managing and optimizing the HubSpot CRM, and analyzing campaign performance metrics to drive leads. You'll work closely with the marketing and sales teams to ensure effective communication strategies are in place, all aimed at nurturing both current and prospective customers.

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What qualifications do I need to become an Email Outreach & CRM Specialist at Sphero?

To qualify for the Email Outreach & CRM Specialist position at Sphero, you should have at least 5 years of experience in email marketing or CRM management, specifically using HubSpot. Strong communication skills, a deep understanding of email marketing best practices, compliance laws, and analytical skills to interpret data effectively are essential for this role.

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How does Sphero utilize HubSpot for email marketing?

Sphero uses HubSpot extensively to manage email campaigns, automate marketing workflows, and segment customer lists for targeted outreach. The platform is ideal for tracking performance metrics such as open rates and conversions, which are crucial for refining our strategies and achieving successful campaign outcomes.

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What type of work culture can I expect as an Email Outreach & CRM Specialist at Sphero?

At Sphero, you can expect a collaborative and dynamic work culture that values creativity and innovation. We embrace flexibility with remote work options and aim to empower our employees to make meaningful contributions while maintaining a balanced lifestyle. Our team is passionate about transforming education, and we encourage each member to share unique ideas and insights.

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What is the compensation range for the Email Outreach & CRM Specialist position at Sphero?

The compensation for the Email Outreach & CRM Specialist position at Sphero ranges from $5,000 to $6,000 per month. Final compensation will be determined based on various factors, including your relevant experience, skills, and certifications, ensuring a fair and equitable package for all candidates.

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Common Interview Questions for Email Outreach & CRM Specialist (Hubspot)
What experience do you have with HubSpot as an Email Outreach & CRM Specialist?

In your response, highlight your specific experience with HubSpot, such as managing CRM databases, creating email campaigns, and analyzing performance metrics. Provide examples of how you utilized HubSpot features to improve engagement and lead nurturing.

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Can you describe your process for creating an engaging email campaign?

Outline your approach by discussing the key phases of email campaign creation, including audience segmentation, content development, subject line optimization, and A/B testing. Share specific strategies you've employed that have led to successful campaign outcomes.

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How do you measure the success of your email marketing campaigns?

Discuss the various metrics you track, such as open rates, click-through rates, and conversion rates. Emphasize the importance of interpreting data to make informed adjustments to future campaigns for better performance.

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What is your experience with data analysis in email marketing?

Share any tools or methods you have used for data analysis, such as Google Analytics or HubSpot reporting features. Explain how you analyze trends and derive insights to inform your marketing strategies.

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Can you give examples of compliance laws you are familiar with in email marketing?

Mention laws such as GDPR, CAN-SPAM, and CASL, and explain how knowledge of these regulations influences your email marketing strategy and protects the company from potential issues.

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How do you stay updated on the latest email marketing trends?

Discuss your methods for keeping current with industry trends, such as following leading blogs, attending webinars, or participating in professional groups. Highlight the importance of applying new knowledge to your campaigns.

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Describe how you approach list segmentation for email campaigns?

Explain your criteria for segmenting email lists, such as demographic information, past engagement, or purchasing behavior. Discuss how this practice contributes to more targeted and effective outreach.

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What challenges have you faced in email marketing, and how did you overcome them?

Identify a specific challenge, such as low open rates or non-compliance issues, and describe the steps you took to address it, highlighting your problem-solving skills and adaptability.

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What strategies do you use for A/B testing email campaigns?

Talk about your approach to A/B testing, including what elements you typically test (subject lines, content, call to actions) and how you determine the success of each version. Share an example of a successful A/B test you conducted.

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How would you ensure alignment between the marketing and sales teams in your role?

Discuss the importance of communication and collaboration between teams. Outline strategies you would use to establish a consistent outreach calendar and share insights on lead scoring and nurturing.

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Sphero inspires the creators of tomorrow through remarkably cool, programmable robots, electronic building blocks, and educational tools that transform the way kids learn and create through coding, science, music, and the arts. Sphero goes #Beyond...

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DATE POSTED
April 10, 2025

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