Manager, Commercial Label Partnerships

As a Manager, Commercial Label Partnerships at Spotify, you'll be responsible for managing key relationships with various record labels, both major and indie. Your primary duties will include delivering outstanding service to these partners, advising them on the usage of Spotify’s extensive product offerings, and resolving any issues that arise. Additionally, you'll lead global business reviews to uncover growth opportunities and collaborate with internal teams to provide cohesive support, making you a crucial part of our mission to enhance the music experience for users worldwide.

To qualify for the Manager, Commercial Label Partnerships position at Spotify, candidates should possess a minimum of 5 years of experience within the music industry, ideally having worked with or at record labels. An understanding of record label operations, marketing strategies, and business models is crucial. Strong communication skills, both written and verbal, along with the ability to analyze data and develop strategies, are also essential. A passion for music and collaborative experience with diverse teams will set you up for success in this role.

Collaboration is at the heart of the Manager, Commercial Label Partnerships position at Spotify. In this role, you will engage with various internal teams, including R&D, Legal, Licensing, Sales, and Marketing, to ensure a consistent and exceptional service experience for our label partners. Building and maintaining strong relationships across functions is vital, as it allows for effective problem-solving, strategizing, and the successful execution of initiatives that align with both Spotify's and our partners’ objectives.

As a Manager, Commercial Label Partnerships at Spotify, you will enjoy a flexible work environment that encourages productivity and work-life balance. While there may be some in-person meetings, particularly in New York or Los Angeles, the company supports work-from-home arrangements, allowing you to choose where you work best. This flexibility, combined with a dynamic, fast-paced workplace culture focused on collaboration and innovation, creates an inspiring environment to thrive in your role.

Spotify offers a competitive array of benefits for the Manager, Commercial Label Partnerships role, including health insurance, a 401(k) retirement plan, and generous paid leave policies such as six months of paid parental leave. Employees can also enjoy 23 paid days off, 13 paid flexible holidays, and paid sick leave. This comprehensive benefits package is designed to support your well-being and ensure a healthy work-life balance while you contribute to the exciting world of music.

When answering this question, focus on specific examples of past roles where you successfully managed partner relationships. Highlight how you approached relationship building and problem-solving, showcasing your ability to adapt communication styles and respond to partners' needs. Mention any tools or strategies you’ve used to foster collaboration and drive results.

Explain how you actively follow industry news, attend conferences or training sessions, and network with professionals in the music sector. Mention how this ongoing education informs your work, helping you deliver valuable insights and strategies for Spotify’s partners.

Provide examples of strategies you would implement, such as personalized communication, regular check-ins, and proactive problem-solving. Discuss the importance of feedback loops and how you would ensure that you understand the partners’ evolving needs to maintain a high level of service.

Choose a project that aligns with the skills required for the Manager, Commercial Label Partnerships role. Discuss your objectives, the strategies you employed, and how you measured success. Highlight the impact your project had on the partners or the company, emphasizing collaboration and results.

Detail your methods for effective time management and project prioritization. Discuss how you assess project timelines, resource availability, and the impact of each project on overall business objectives. Emphasize your ability to stay organized while remaining flexible to adjust priorities as needed.

Explain your proficiency in data analysis, including specific tools or methodologies you use. Discuss how you gather insights from data to drive decision-making and develop strategies that align with business goals. Provide an example of how data analysis led to improved outcomes in a previous role.

Discuss your conflict resolution style, emphasizing active listening and understanding the partner’s perspective. Describe how you would strive for a win-win solution that addresses the concerns while maintaining a strong relationship. Share past experiences where you successfully navigated conflicts.

Talk about the importance of clear communication, a shared vision, and mutual respect among teams. Mention how you would foster an environment where different teams feel comfortable sharing ideas, and highlight your experience in successfully working across departments toward common goals.

Discuss the key performance indicators (KPIs) you would consider, such as growth metrics, satisfaction surveys, and engagement levels. Explain how you would analyze data and feedback to assess the health of partnerships and adjust strategies accordingly to optimize outcomes.

Share your passion for music and your alignment with Spotify’s mission. Discuss what excites you about the role and how your experiences and skills make you a perfect fit. Be sure to convey enthusiasm for the opportunity to have a direct impact on the music experience for audiences globally.