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Clinical Outreach Representative - job 1 of 4

Company Description

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it.  As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.  Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place.  Because we put clients first, it is our honor to support and reward those who serve them.

Compensation Range: $80-100k per year

Compensation will be dependent upon geographic region, education, and experience.

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:  

•    401(k) 
•    Healthcare benefits 
•    Vacation and sick days
•    Employee referral program
•    Employee discounts to various stores, amusement parks, events, etc.
•    Continuing education (CE) programs and training
•    Weekly training opportunities 
•    Advancement opportunities within the organization 

Job Description

The Clinical Outreach Representative is often the first person to introduce the organization to potential clients and clinicians alike. They represent Discovery’s values and mission and plays an integral role in the marketing of our services to the outside world. The work of the Clinical Outreach Representative contributes to the branding of the organization as a leading provider of mental healthcare services.

Responsibilities

  • Developing and maintaining relationships with various healthcare professionals
  • Planning, producing and presenting in-service workshops and seminars to clinical and insurance professionals
  • Growing the Discovery referral base

Qualifications

  • Bachelor’s Degree (BA or BS)
  • Sales and Marketing experience
  • Clinical background is preferred
  • Experience performing in-service and seminars to clinical professionals
  • Excellent verbal and written communication skills
  • Excellent organizational skills and ability to establish priorities, develop plans, and implement marketing campaigns

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

 

#DBH123

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

Discovery Behavioral Health Glassdoor Company Review
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CEO of Discovery Behavioral Health
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John Peloquin
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Average salary estimate

$90000 / YEARLY (est.)
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$80000K
$100000K

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What You Should Know About Clinical Outreach Representative, Discovery Behavioral Health

Join Discovery Behavioral Health as a Clinical Outreach Representative in York, PA! In this pivotal role, you’ll be the face of our organization, introducing our comprehensive mental healthcare services to both potential clients and healthcare professionals. At Discovery, we believe in shaping the future of healthcare together, and as part of a passionate and diverse team, you'll have the opportunity to contribute towards life-changing programs and treatment centers across the nation. Your responsibilities will include developing relationships with various healthcare professionals, planning and delivering engaging workshops and seminars, and expanding our referral base. The Clinical Outreach Representative is key to reinforcing our brand as a trusted provider of mental health services. We're looking for someone with a Bachelor's degree and a background in sales and marketing, preferably with experience in a clinical setting. Excellent communication and organizational skills will be paramount as you prioritize tasks and drive marketing campaigns that resonate with our mission. If you’re eager for professional growth, we offer generous benefits—including healthcare, a 401(k), continuing education programs, and opportunities for advancement. Don’t worry if you don't meet every qualification—apply anyway! At Discovery Behavioral Health, we celebrate diversity and are committed to inclusivity, as we know that a variety of perspectives leads to innovative care. Let’s create a brighter future together!

Frequently Asked Questions (FAQs) for Clinical Outreach Representative Role at Discovery Behavioral Health
What are the main responsibilities of a Clinical Outreach Representative at Discovery Behavioral Health?

As a Clinical Outreach Representative at Discovery Behavioral Health, your primary responsibilities will include building and nurturing relationships with healthcare professionals, and planning, producing, and delivering in-service workshops and seminars targeting both clinicians and insurance professionals. Your role is vital in growing the Discovery referral base, thereby helping us amplify our mission of delivering exceptional mental healthcare services.

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What qualifications are needed for the Clinical Outreach Representative position at Discovery Behavioral Health?

To qualify for the Clinical Outreach Representative position at Discovery Behavioral Health, candidates should have a Bachelor’s degree and experience in sales and marketing. While a clinical background is preferred, it is not mandatory. Strong verbal and written communication skills, alongside excellent organizational abilities, are key to succeeding in this role.

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Is prior clinical experience necessary for the Clinical Outreach Representative role at Discovery Behavioral Health?

Although prior clinical experience is preferred, it is not a strict requirement for the Clinical Outreach Representative role at Discovery Behavioral Health. We value diverse backgrounds and encourage applicants with sales and marketing experience to apply regardless of their clinical background.

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What kind of growth opportunities does Discovery Behavioral Health offer for a Clinical Outreach Representative?

Discovery Behavioral Health provides numerous growth opportunities for Clinical Outreach Representatives. We are committed to employee development through ongoing training programs, workshops, and potential career advancement within our organization. We believe in nurturing talent and offering pathways for professional success.

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What types of benefits do Clinical Outreach Representatives receive at Discovery Behavioral Health?

Clinical Outreach Representatives at Discovery Behavioral Health enjoy a competitive compensation package that includes healthcare benefits, a 401(k) plan, vacation and sick days, an employee referral program, and discounts for various services. Additionally, we support continuing education initiatives to help you grow in your career.

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Common Interview Questions for Clinical Outreach Representative
How do you plan to build relationships with healthcare professionals as a Clinical Outreach Representative?

In approaching relationships with healthcare professionals, I would focus on understanding their needs and establishing trust through consistent communication and value-driven interactions, such as offering insightful workshops and relevant resources.

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Can you provide an example of a successful marketing campaign you executed in a previous role?

I once led a marketing campaign that utilized digital platforms to raise awareness about mental health services in our community. By leveraging social media, email newsletters, and engaging content, we increased our client inquiries by 40% within three months.

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How would you handle rejection from a prospective client?

Rejection is part of sales, and I would handle it by maintaining a positive attitude, seeking feedback for improvement, and focusing on refining my approach for future interactions. Every rejection is an opportunity to learn and grow.

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What skills do you think are most important for a Clinical Outreach Representative?

Key skills include strong communication, relationship-building, organizational abilities, and a deep understanding of mental healthcare. The capacity to present complex information effectively is also crucial to successfully engage with our audience.

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What motivates you to work in mental healthcare outreach?

My primary motivation comes from a genuine desire to make a positive impact on people's lives. Mental health is often stigmatized, and I want to contribute to normalizing conversations around it while providing accessible resources to those in need.

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How do you prioritize tasks when managing multiple responsibilities?

I prioritize by assessing urgency and impact, developing a weekly plan that incorporates deadlines, and remaining adaptable to unexpected challenges. Employing organizing tools such as project management software can further enhance my efficiency.

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What approach do you take in making presentations to healthcare professionals?

In delivering presentations to healthcare professionals, I strive to focus on delivering value through easily digestible data, incorporating real-life examples, and encouraging engagement through questions and discussions to ensure retention of information.

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How do you stay informed about the latest trends in healthcare and marketing?

I stay informed by subscribing to industry newsletters, participating in webinars, following thought leaders on social media, and regularly reading relevant articles. Networking with other professionals also provides valuable insights into both healthcare and marketing trends.

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What do you think sets Discovery Behavioral Health apart in the mental health industry?

Discovery Behavioral Health stands out due to its emphasis on innovative, evidence-based treatments, and our commitment to both client-centric care and staff development. The inclusive environment fosters diverse perspectives, leading to holistic solutions for mental health challenges.

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Why do you want to work at Discovery Behavioral Health as a Clinical Outreach Representative?

I am drawn to Discovery Behavioral Health’s mission and its focus on creating impactful mental health programs. The opportunity to work with a passionate team, engaging with the community, and contributing towards breaking mental health stigmas aligns perfectly with my professional values and aspirations.

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We save the lives of those we serve with compassionate treatment, evidence-based clinical care and an unwavering alliance among staff, patients, their families and communities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 22, 2025

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