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Communications Lead

Steadily is an insurtech that specializes in rental property insurance for landlords. We're five years old, 160 people, manage $20B in risk, and are on the way to becoming the biggest and best insurer of rental properties in the US. We exist to deliver fast, affordable insurance and to pay claims quickly and fairly.  To do that, we hire the best for each role to build the experience that we'd want if we were a client. 

We’ve grown quickly to match consumer demand, and Steadily’s online content is now organically viewed by millions of landlords and real estate investors nationwide, amplified by our community of thousands of licensed insurance agents, partners, and influencers, and cited in high authority sites like Realtor.com, TechCrunch, RedFin, Forbes, Business Insider, and more. 

We’re hiring for a strong and experienced PR and Content Lead who will be dedicated to crafting and optimizing content to amplify Steadily’s direct-to-consumer and B2B channels. You are part brand storyteller, copywriter, and content marketer, and thrive on creating and distributing great content. This role reports directly to the CMO.

What You'll Do:

  • Create great written content: Execute the brand tone of voice, key messages, and content strategy across owned, earned, and paid channels bringing Steadily’s content to life in exciting and engaging ways. Act as the go-to internal resource for copywriting and content requests to support cross-functional marketing needs.

  • Build a content engine that creates demand: Find exciting and buzz-worthy ways to build reach and get people engaging with Steadily. From idea to execution, own an editorial calendar that drives our content strategy forward with both evergreen and timely content. 

  • 360 Activation: Scale content across platforms through a lens of integrated marketing. Translate long-form written content into bite-size social-first assets, video storytelling, partner marketing, and more. Leverage multiple distribution and amplification channels to make each piece of content work hard to drive results.

  • Data-Driven Thought Leadership: Elevate Steadily as an authority in the space by transforming consumer insights, social listening, and data into timely, trend-forward content. Lead media outreach and partner amplification efforts to drive performance PR and secure coverage across online, offline, and broadcast channels by leveraging Steadily spokespeople.

  • Appeal to various audiences: Understand the nuances of our product thoroughly and find creative ways to communicate technical product details and key selling points to various audiences - whether direct-to-consumer, independent licensed insurance agents, or our external partner ecosystem. 

  • Enforce Compliance: Become a landlord insurance expert and ensure all cross-channel content is factually accurate and compliant with Steadily brand guidelines, national and state-level insurance regulations, and marketing/advertising legal guidelines. 

  • Performance Measurement & Optimization: Track, analyze, and optimize content performance across channels, using data-driven insights to continuously improve our content strategy and share key findings with stakeholders.

What You’ll Bring:

  • Experienced: 5+ years of public relations, content creation and 360 campaign activation for a broad variety of marketing channels, including B2B and consumer audiences. Agency PR experience is a plus.

  • Creative and Technical: Ability to generate fresh content ideas based on market trends, customer feedback, and business needs. Proven technical writer with an ability to translate complex insurance terminology into clear, simple, engaging content.

  • Familiarity with Real Estate or Insurance industries is a plus, with the ability to translate complex topics into accessible content.

  • Detail Oriented: A keen eye for detail with an emphasis on proper punctuation, spelling and grammar and thorough understanding of insurance and marketing compliance. 

  • Digital: Familiarity with marketing analytics and content key performance indicators.

  • Hungry: You want to make the leap into a high-growth tech startup to rapidly accelerate your career. 

Compensation: 

  • At least $100K base salary

  • Equity in the company

  • Employer healthcare contribution

  • 401K

  • Health (HSA or FSA), vision, and dental insurance

Location:

  • Austin, Texas. 

Why Join us?

  • You'll be in good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

  • We pay top of market (see comp).

  • We're earlier stage, so you'll get to wear a lot of hats and shape product decisions.

  • We have a good time. Culture matters a ton to us.

  • We're growing fast and are exceptionally well-funded.

  • Steadily boasts a very unique culture that our teammates love. We call it like we see it and we’re nothing if not candid. Check out our culture deck here to learn what we’re all about.

  • Steadily was awarded Top 2025 Startups in Newsweek, 2025 Best Landlord Insurance Company by Investopedia, #6 on INC Regional’s Fastest-Growing Companies, a Winner of Austin Business Journal’s 2025 Best Places to Work, and #44 on the 2025 Forbes List of Best Startup Employers.

We're excited to meet you!

Press Room (News) | TrustPilot (Clients) | Comparably (Employees)

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CEO of Steadily
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Darren Nix
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What You Should Know About Communications Lead, Steadily

Are you ready to step into an exciting opportunity with Steadily as our Communications Lead in the vibrant city of Austin? Joining our insurtech company means being part of a team that is transforming the landscape of rental property insurance for landlords. With our growing reputation and a strong community of agents and influencers, your role will focus on enhancing our brand story through impactful content. Imagine crafting engaging written material that not only reflects our brand voice but also reaches millions of landlords and real estate investors across the nation. Your creativity will shine as you manage an editorial calendar filled with compelling stories that spark conversations. You'll leverage data-driven insights to establish Steadily as a thought leader, translating complex insurance topics into accessible content for diverse audiences. And as a key player on the team, you'll work collaboratively with various departments to ensure our messaging is both accurate and compliant with all regulations. With over five years of experience in PR and content creation, you will thrive in our fast-paced, startup environment, driving our mission to deliver great service and results quickly. Excited about the challenge? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Communications Lead Role at Steadily
What are the responsibilities of the Communications Lead at Steadily?

As the Communications Lead at Steadily, you will be responsible for creating and optimizing content across various channels to effectively reach both consumer and B2B audiences. You will manage the editorial calendar, ensuring all content aligns with our brand's voice, and you will utilize analytics to enhance our content strategy. Your role also involves translating complex insurance concepts into engaging material for various stakeholders, driving PR efforts, and monitoring compliance with industry regulations.

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What qualifications do I need to apply for the Communications Lead position at Steadily?

To apply for the Communications Lead position at Steadily, candidates should have at least five years of experience in public relations or content creation, focusing on both B2B and consumer marketing. Familiarity with the real estate or insurance industries is preferred. Excellent writing skills are essential, as is the ability to translate complex information into compelling, clear content. Attention to detail and a data-driven mindset will also help you succeed in this role.

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How does the Communications Lead contribute to Steadily's growth?

The Communications Lead plays a crucial role in Steadily's growth by crafting engaging content that resonates with our target audience. By implementing effective content strategies and activating integrated marketing campaigns, the Communications Lead helps elevate our brand presence. This position ensures that Steadily remains at the forefront of the insurtech space, driving awareness and demand through compelling storytelling and thought leadership.

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What kind of career progression can I expect as a Communications Lead at Steadily?

As a Communications Lead at Steadily, you can expect significant career progression opportunities, particularly in a high-growth startup environment like ours. Your contributions to strategic content marketing and PR initiatives will not only help build your leadership skills but also position you for future roles in senior management or specialized content strategy positions as the company continues to expand.

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What type of work culture can I expect at Steadily as a Communications Lead?

At Steadily, the work culture is dynamic and energetic, with a strong emphasis on collaboration and creativity. We value open communication, mutual respect, and a candid approach to feedback. You will be part of a passionate team that celebrates innovation, encourages personal growth, and ensures that every voice is heard. Our unique culture is reflected in our recent accolades, and we take pride in creating a fun, fulfilling work environment.

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Common Interview Questions for Communications Lead
How would you approach building a content marketing strategy as a Communications Lead?

To build a content marketing strategy as a Communications Lead, I would start by defining our target audiences and understanding their needs. I would conduct a thorough analysis of current market trends and competitive content, then develop a content calendar that balances evergreen and timely topics. Collaboration with cross-functional teams would be essential to ensure alignment with overall marketing goals, and I would consistently monitor performance metrics to make data-driven optimizations.

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Can you share an example of a successful PR campaign you've led?

In my previous role, I led a PR campaign that highlighted a new product launch by creating engaging press releases, securing interviews, and collaborating with influencers in the industry. The campaign successfully increased media coverage by 50% and drove significant traffic to our website. I believe in the power of storytelling and used data insights to tailor our outreach, ensuring we reached the right audiences effectively.

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How do you ensure that content is compliant with industry regulations?

To ensure content compliance, I would familiarize myself with all relevant industry regulations and Steadily's brand guidelines. I would collaborate closely with our legal and compliance teams during the content creation process, ensuring all written material is vetted thoroughly. Regular training and updates for the team on compliance topics would also be a priority to maintain accuracy and adherence across all communications.

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What strategies do you use for measuring content performance?

I utilize a range of analytics tools to measure content performance, focusing on key performance indicators such as engagement rates, traffic sources, and conversion metrics. By analyzing audience behavior and interaction with our content, I can pinpoint what resonates with them most. This data guides my strategy by highlighting successful content types and informing what needs adjustment for better results.

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How would you handle negative feedback on social media?

Handling negative feedback on social media requires a calm, professional approach. I would first assess the feedback for validity and respond promptly to acknowledging the concern. It’s essential to provide a clear resolution while steering the conversation back to a positive focus. Transparency and genuine engagement can turn a negative experience into an opportunity to showcase our commitment to customer satisfaction.

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What experience do you have with content distribution strategies?

I have experience implementing various content distribution strategies, including leveraging social media platforms, email marketing, and partnerships with influencers and affiliates. I believe in creating tailored content for each channel to maximize reach and engagement. These strategies have helped me to effectively amplify our messages and connect with various audience segments.

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How do you keep up to date with content marketing trends?

I keep up with content marketing trends by regularly reading industry publications, attending webinars, and participating in networking events. Engaging in online communities and forums also helps me stay informed about best practices and emerging techniques. Additionally, I leverage insights from our analytics to adapt and evolve our strategies in line with current trends.

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How would you appeal to different audiences with your content?

To appeal to different audiences, I would segment our target audience based on demographics and interests. I’d craft tailored content that addresses the specific needs and pain points of each segment, using appropriate tone and messaging for each group. Understanding the unique perspectives of landlords and agents would allow me to communicate effectively and engage each audience meaningfully.

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Describe your process for developing a brand voice.

Developing a brand voice begins with understanding the core values, mission, and audience of Steadily. I would conduct workshops with team members to gather input on how they perceive the brand and use that information to inform our messaging. From there, I would create a style guide that details tone, vocabulary, and style preferences, ensuring consistency across all communications to effectively represent our brand.

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What tools do you find most useful for content creation and management?

I find tools like HubSpot and WordPress invaluable for content management, as they streamline the publishing process and offer analytics insights in one place. For content creation, I often use Grammarly for writing refinement and Canva for designing appealing visual content. Collaboration tools like Asana or Trello are also essential for tracking projects and deadlines with the team.

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We're driven to be the best landlord insurance company in the world. Our purpose is to help landlords all over the United States purchase insurance through a modern experience and feel confident that they have the coverage they need in case of a...

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Full-time, on-site
DATE POSTED
April 16, 2025

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