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Supply Analyst Intern

About Super.com


We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.  


We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.


About the Role


Supply is the lifeblood of SuperTravel. Collectively as a team, we work to secure the best pricing and inventory for our Hotels business. We also work cross-functionally across all facets of the business and organization (finance, operations, engineering and more) to refine processes so we can thrive at scale. 


The Supply Team maintains, optimizes, and grows our accounts by building strong relationships with key partners, then enhancing production of those partners via storytelling with data. As an intern on our team, you will assist Account Managers in their day to day tasks and responsibilities maintaining accounts. You will also assist the team in setting up and maximizing internal processes.



Challenges You'll Solve
  • Helping Account Managers and the Supply Team as needed to oversee accounts
  • Using Looker, our BI tool of choice to identify areas of opportunity to grow the business and unlock better prices for our customers
  • Exploratory data insight to uncover areas of improvement operationally and technically
  • Summarizing findings for Account Managers based on findings from your research
  • Taking notes and updating CRM with relevant information to help the team succeed and track outcomes
  • Ad hoc projects as they arise - can be self directed or in tandem with teammates


About You
  • Comfort with data - you don't need to be a data savant, but you should comfortably know how to do basic spreadsheet analysis (VLookup, HLookup, Pivot Tables, Index/Match). Experience with a BI tool is a plus.
  • Adaptability  - your role may require you to join customer meetings one day, and the next day focus on improving internal processes. Comfort and ability to excel in ambiguity is required.
  • Self-starter - interns play a huge role on our team. Having a strong work ethic and go-getter attitude is essential in this remote work environment.
  • Summarization skills - Highlighting relevant insights from data, and separating the signal from the noise is a key component of this role.
  • Hunger and grit - you care about the best deals and how to get them. Saving people money gets you pumped!


We've got you covered
  • Compensation: we pay our Interns top-of-market
  • $300 One-time home office set up allowance
  • $25/Week UberEats allowance on Fridays
  • $300/Term Learning and Development allowance
  • $120/ Term Fitness/Wellness allowance
  • Top Talent: work with the best in the world, including Engineers and Leadership from Google, Facebook, Wish, YouTube, Uber, and more
  • Build Something Great: most importantly, build a product used by millions around the world - have ownership, have impact, and do great work


We Believe in Equal Opportunity 


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 


Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.

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CEO of Super.com
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What You Should Know About Supply Analyst Intern, Super.com

At Super.com, we are excited to welcome a Supply Analyst Intern to our Toronto team! Here at Super.com, our mission is to help our customers and employees unlock their potential and experience the best life has to offer. As a Supply Analyst Intern, you will find yourself at the center of our supply chain operations, where your contributions will directly impact the customer experience within our Hotels business. You will support our Account Managers in maintaining and optimizing accounts, ensuring that we secure the best pricing and inventory. Your role will be dynamic and diverse; one day you might be exploring data insights using our BI tool Looker to identify growth opportunities, and the next, you could be assisting in customer meetings. An ideal candidate will comfortably navigate basic spreadsheet analysis and excel in adaptiveness. We value self-starters with a strong work ethic and a passion for finding the best deals, as saving money for our customers is a driving force behind our success. Not only do we offer top-of-market compensation and several perks, such as home office setup and wellness allowances, but you'll also get to collaborate with top talent from leading companies like Google and Facebook. We pride ourselves on fostering a culture of growth, and as an intern with us, you'll play a crucial role in shaping our operations. So, if you're ready to dive in, contribute meaningfully, and grow professionally in an exciting remote environment, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Supply Analyst Intern Role at Super.com
What are the responsibilities of a Supply Analyst Intern at Super.com?

As a Supply Analyst Intern at Super.com, your main responsibilities will include assisting Account Managers with day-to-day tasks in maintaining accounts, utilizing Looker to identify areas for business growth, providing exploratory data insights for operational improvements, summarizing findings for effective communication, and updating CRM systems with relevant data. You'll be involved in various ad hoc projects that allow you to showcase your initiative and team collaboration skills.

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What qualifications are necessary for the Supply Analyst Intern position at Super.com?

To qualify for the Supply Analyst Intern position at Super.com, candidates should have a fundamental proficiency in data analysis, particularly through spreadsheets. Familiarity with a BI tool is advantageous. The role also requires adaptability to handle diverse tasks, summarization skills to distill data insights, and a self-starter attitude to thrive in our collaborative environment. A passion for uncovering the best deals and a strong work ethic will set you up for success in this role.

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Is previous experience required for the Supply Analyst Intern role at Super.com?

While previous experience in supply chain management or data analysis is beneficial, it is not a strict requirement for the Supply Analyst Intern role at Super.com. We welcome candidates who possess a willingness to learn and grow in a dynamic environment. Your comfort with data analysis and the ability to tackle ambiguity will be more significant indicators of potential success within our team.

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What type of training or support does Super.com provide for Supply Analyst Interns?

At Super.com, we believe in providing robust training and support for our Supply Analyst Interns. You will have the opportunity to collaborate with highly skilled professionals from diverse backgrounds, including former team members from industry giants like Google and Facebook. Our team values mentorship, and we encourage interns to ask questions, engage in learning opportunities, and take advantage of our learning and development allowances to foster your career growth.

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What are the benefits offered to Supply Analyst Interns at Super.com?

Supply Analyst Interns at Super.com enjoy an array of benefits that include top-of-market compensation, a one-time home office setup allowance, weekly UberEats allowances on Fridays, learning and development grants, and wellness allowances. This commitment to our employees reflects our dedication to ensuring you have the tools and resources needed to thrive in your role and personal growth.

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Common Interview Questions for Supply Analyst Intern
Can you describe your understanding of the role of a Supply Analyst Intern at Super.com?

In answering this question, emphasize your grasp of the responsibilities, such as supporting Account Managers, conducting data analysis using Looker, and optimizing accounts. Highlight your enthusiasm for the team's mission to enhance customer experiences through effective supply management.

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How do you approach data analysis, and which tools do you prefer to use?

Discuss your comfort level with data analysis, and mention specific tools like Excel and Looker that you have used or are eager to learn. Provide examples of any previous projects where you analyzed data to drive decisions or recommendations.

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Can you share an example of a time you had to adapt to a sudden change or ambiguity in a work environment?

Share a story from a past experience where you've successfully navigated uncertainty or change. Discuss your adaptability, the steps you took to adjust, and how you maintained productivity to achieve your tasks.

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What techniques do you use to summarize complex data or findings?

Explain your approach to summarizing data, such as focusing on key metrics and presenting insights in a clear, concise manner. Highlight any experience in creating reports or visual aids that emphasize actionable insights from complex datasets.

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What excites you about the Supply Analyst Intern position at Super.com?

Express your enthusiasm for the chance to work in a dynamic team, learn from industry leaders, and contribute to projects that significantly impact customer satisfaction and company growth. Emphasize your passion for supply management and data analysis.

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How do you prioritize tasks when managing multiple projects?

Discuss your method for prioritizing tasks, such as using a combination of urgency and importance frameworks, setting deadlines, and communicating with teammates. Mention any tools or systems you rely on to stay organized.

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Describe a time you successfully collaborated with others on a project.

Provide a specific example of a successful collaboration; detail your role, how you communicated with the team, and the overall success of the project. Highlight your teamwork skills and willingness to support others.

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What are some strategies you use to identify areas for improvement within processes?

Share strategies such as conducting regular reviews, gathering feedback from stakeholders, and leveraging data analytics. Discuss how your proactive mindset helps in identifying and implementing such improvements.

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How would you handle a situation where you disagree with a team member regarding a project's direction?

Explain your approach to constructive disputes, focusing on open communication and seeking common ground. Highlight the importance of respecting different perspectives while aiming for the project's success.

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Why do you think saving money for customers is crucial in this role?

Discuss your understanding of how competitive pricing impacts customer loyalty and satisfaction. Emphasize your eagerness to find cost-saving solutions that benefit both customers and Super.com, underscoring the shared value in successful supply management.

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Internship, remote
DATE POSTED
January 6, 2025

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