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Pest Control Technician

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Pest Control Technicians do?

The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions.

Responsibilities include but are not limited to the following:

  • Conduct thorough inspections of client properties to identify signs of pest infestations, damage, and entry points

  • Apply approved pest control products, including chemicals, baits, and traps, to effectively eliminate pests while adhering to safety standards

  • Educate customers on pest prevention methods and the importance of maintaining a pest-free environment. Provide advice on how to reduce the risk of future infestations.

  • Build relationships with customers, schedule and confirm their appointments, help with sales to current customers, and expand our product to new customers

  • Ensure that all pest control equipment is properly maintained, stocked, and in good working condition

  • Adhere to all local, state, and federal regulations regarding pest control products and safety protocols

  • Drive and safely operate a company provided service vehicle (we provide routine maintenance)

Essential Job Functions:

  • Working in tight, confined spaces such as basements, attics, crawl spaces, narrow aisles, or passageways

  • Working around animals, insects and termites

  • You’ll sometimes be working around mechanical parts, vehicles, electrical current, heights and scaffolding, fumes, dust, and chemicals, and we’ll train you how to handle all of these conditions safely

  • Able to work both inside and outside in your local climate in company-provided weather gear

  • Lots of moving around — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, up and down stairs, ladders, scaffolding, ramps, and poles

  • You’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator

What do you need?

  • Clean shaven face- for safety reasons (rebreathers have to be able to seal your face)

  • High school diploma or GED;  related experience and/or training; or equivalent combination of education and experience

  • Successfully meet pre-employment background screen 

  • Possess a state valid driver’s license and undergo motor vehicle driving record check  (Company vehicle and gas card provided)

  • Licenses/certificates as required by federal, state, and/or local regulations (covered by us)

  • Available to work Monday-Friday and weekends as needed

  • Open to learning and becoming knowledgeable in all areas of pest control

  • Solid reading, writing, and verbal communication skills 

  • Basic math skills — You’ll need to be able to follow instructions for mixing on product labels

  • Customer-facing experience preferred

#Rentokil300

#ZipRTX

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

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California residents click here to review your privacy rights.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Average salary estimate

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What You Should Know About Pest Control Technician, Terminix

Are you ready to start a rewarding career as a Pest Control Technician with Rentokil in Roanoke, Virginia? In this pivotal role, you will be the hero in the battle against pests, providing top-notch pest management services to our valued residential customers. Your day will involve conducting detailed inspections to identify pest infestations, applying effective treatments such as pesticides and traps, and educating clients on preventative measures to keep their homes pest-free. We believe in creating a better world through our work, and you’ll play an essential part in that mission! As a member of the Rentokil family of companies, you'll enjoy unparalleled support and resources while maintaining a flexible and vibrant work-life balance. Safety is our top priority, and you'll receive the training needed to handle various working environments, from attics to crawl spaces, ensuring you can perform your work efficiently while adhering to strict safety protocols. Plus, with benefits starting from day one and a commitment to your professional growth, this position opens doors to a fulfilling career path. So, if you're ready to make a difference and join our fantastic team, we can’t wait to see what you bring to our culture of service and excellence!

Frequently Asked Questions (FAQs) for Pest Control Technician Role at Terminix
What are the responsibilities of a Pest Control Technician at Rentokil?

As a Pest Control Technician at Rentokil, your primary responsibilities include conducting thorough inspections of residential properties to identify pest infestations, applying approved pest control products, educating customers on preventative measures, and building relationships while adhering to safety regulations. You will also maintain and manage pest control equipment, ensuring everything is in good working condition.

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What qualifications are needed to become a Pest Control Technician at Rentokil?

To become a Pest Control Technician at Rentokil, you need a high school diploma or GED, a valid driver’s license, and a clean background screen. Prior customer service experience is preferred, and you should be open to undergoing training to learn all areas of pest control while being able to work in various environments.

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Does Rentokil provide training for Pest Control Technicians?

Yes, Rentokil provides comprehensive training for Pest Control Technicians. You will learn how to safely handle pest control products, conduct effective inspections, and apply various treatment methods while adhering to safety standards, ensuring you are well-equipped to perform your job proficiently.

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What safety protocols does Rentokil have in place for Pest Control Technicians?

Rentokil prioritizes the safety of its Pest Control Technicians by providing training on operational safety, proper use of personal protective equipment (PPE), and adherence to local, state, and federal regulations pertaining to pest control products. This includes ensuring technicians understand how to handle various work environments safely, including those with mechanical parts and hazardous materials.

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What benefits do Pest Control Technicians receive at Rentokil?

Pest Control Technicians at Rentokil enjoy competitive pay and comprehensive benefits starting from day one. These benefits include health, dental, and vision insurance, tuition reimbursement, vacation and sick days, and a 401(k) retirement plan with company matching contributions, highlighting our commitment to your professional and personal well-being.

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Common Interview Questions for Pest Control Technician
What motivates you to work as a Pest Control Technician?

In your response, discuss your interest in helping others maintain a pest-free environment and your commitment to providing excellent customer service. Emphasize any personal experiences or skills that drive your motivation.

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How do you handle stressful situations when faced with pests?

Highlight your problem-solving skills and your ability to remain calm under pressure. Discuss specific steps you would take to assess the situation calmly and effectively communicate with the customer while taking necessary action.

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Can you describe your experience with customer service?

Share any previous experiences where you worked directly with customers, showcasing your communication skills, ability to understand client needs, and how you successfully resolved issues or improved their experience.

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What steps do you take to ensure safety when applying pest control products?

Discuss your understanding of safety protocols, including the use of PPE like masks and gloves, reading product labels carefully, and following all safety regulations. Emphasize your commitment to maintaining a safe work environment for yourself and your clients.

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How would you educate a client on pest prevention methods?

Your answer should include providing clear and actionable advice on maintaining a clean environment, sealing entry points, and ongoing monitoring. Mention your approach to making this information accessible and understandable to clients.

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Describe a time you went above and beyond for a customer.

Provide a specific example where you took additional steps to ensure customer satisfaction. Discuss how this experience reinforced your dedication to service and your ability to adapt to client needs.

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What types of pests have you encountered or researched?

Share your knowledge of common household pests such as ants, termites, and rodents. If you have personal experience, mention it and how you approached the problem, focusing on your eagerness to learn more about pest control.

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How would you handle a situation where a client is not satisfied with your service?

Discuss your approach to handling customer complaints calmly and professionally, emphasizing active listening, empathy, and your willingness to find a resolution that meets the client’s needs.

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How would you describe your technical skills related to pest control?

Talk about any specific technical skills you possess, including operating equipment, understanding pest control products, and being comfortable with the tools you'll use as a Pest Control Technician. Mention any relevant training or coursework.

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What do you think is the most important aspect of being a Pest Control Technician?

Your response should highlight the importance of safety, effective communication, and customer service in pest control, illustrating how these aspects combine to create a successful pest management experience for clients.

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Terminix is a global leader in pest management, with over 95 years of experience. With more than 11,700 colleagues and 380 locations around the world, Terminix services over 2.9 million customers. We are proud to live and work in the same neighbor...

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DATE POSTED
April 18, 2025

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