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Systems Analyst

Company Description

Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

Job Description

This is an independent role and requires the individual to be self-motivated, energetic, and comfortable in a faced-paced environment. You will work closely with business stakeholders, product, and technical teams.  The ability to create strong working relationships with diverse groups of individuals will be paramount to success in the role. 

We feel that this role is crucial in ensuring seamless integration between game providers and our platform, improving operational efficiency and enhancing the end-user experience. 

Main Accountabilities and Responsibilities 

API and 3rd Party Integrations: 

  • Define and document API integration workflows. 

  • Review API documentation and proactively ask clarifying questions to ensure comprehensive and clear requirements. 

  • Support UAT by reviewing test cases and validating that business needs are met. 

  • Support BAT by capturing business feedback and answering questions  

  • Developing a broad understanding of the environment and a deeper knowledge across an agreed subset to act as a Subject Matter Expert 

Stakeholder Collaboration and Communication: 

  • Building strong working relationships and earning the trust of game providers, your team and other stakeholders 

  • Collaborating with project sponsors to determine initial scope and vision 

  • Collaborating with the product and technical teams to bridge the gap between their areas and ensure that technical requirements are as detailed as possible to save the development squad time and effort 

Business Analysis and Requirements Management: 

  • Provide business process design and documentation expertise, leveraging best practices from prior experience. 

  • Gather, analyze, and translate business requirements, distilling them into detailed epics, user stories, and acceptance criteria. 

  • Provide stakeholders with accurate and measurable estimates for business analysis deliverables when required. 

Domain Expertise and Continuous Improvement: 

  • Develop a broad understanding of the squads environment and specialized knowledge within a designated subset to serve as a Subject Matter Expert in time. 

  • Contribute to the organization's transition towards a scaled agile methodology, actively pursuing continuous improvement in delivery approaches. 

Qualifications

  • The ideal candidate should possess a relevant IT-related qualification, such as a degree or certification in Information Technology, Computer Science, Business Information Systems, or a related field.  
  • Experience with REST/SOAP APIs, JSON, XML - essential 

  • Industry-recognized certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA (PMI Professional in Business Analysis), or IIBA ECBA/CCBA would be an added advantage 

  • 5+ Years of experience in delivering external integrations or similar with a proven track record of delivery in this area 

  • Experience of agile methodologies, with frequent deliveries in a fast-paced environment 

  • Experience in working with distributed teams 

  • Experience of working in a multi-channel digital and retail organisation   

  • Gaming industry experience – an advantage 

  • AWS experience – an advantage 

  • JIRA & Confluence experience – an advantage 

  • Dynamics 365 experience or implementation - an advantage 

  • Technology development background - an advantage 

#LI-Hybrid #LI-MN1

Additional Information

 

You’re probably wondering outside of a fun, exciting and varied role – what else do you get? You’ll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

 

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

 

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

 

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. 

 

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview. 

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Systems Analyst, The Rank Group

Join Rank Interactive in Cape Town as a Systems Analyst and be part of a leading global digital gaming company that combines technology and talent to deliver exhilarating online entertainment experiences. In this independent role, you'll find a vibrant and fast-paced environment where your self-motivation and energy will be key to your success. You'll collaborate closely with business stakeholders, product, and technical teams, ensuring the seamless integration of game providers with our platform. This is crucial not only for improving operational efficiency but also for enhancing the end-user experience. Your days will be filled with defining and documenting API integration workflows, reviewing API documentation, and supporting user acceptance testing to validate business needs. Building strong working relationships with diverse groups is essential, along with gathering, analyzing, and translating business requirements into detailed user stories. Do you possess a relevant IT qualification and experience with REST/SOAP APIs, JSON, and XML? If so, you might be the perfect fit for this role! Plus, the added advantage of having industry-recognized certifications and gaming experience will set you apart. At Rank Interactive, we prioritize continuous improvement and development, offering fabulous benefits along with a supportive and inclusive culture that aims to help you grow and succeed. Take the step to explore this exciting opportunity today!

Frequently Asked Questions (FAQs) for Systems Analyst Role at The Rank Group
What are the main responsibilities of a Systems Analyst at Rank Interactive?

The Systems Analyst at Rank Interactive is tasked with defining and documenting API integration workflows, collaborating with stakeholders, and providing expertise in business process design. You'll play an essential role in ensuring seamless integration between game providers and our platform, supporting various aspects of their projects to enhance the operational efficiency and end-user experience.

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What qualifications are required for the Systems Analyst position at Rank Interactive?

To be considered for the Systems Analyst position at Rank Interactive, candidates should possess a degree or certification in Information Technology, Computer Science, Business Information Systems, or a related field. Additionally, experience with REST/SOAP APIs, JSON, and XML is essential, along with industry-recognized certifications such as CBAP or PMI-PBA being advantageous.

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How can a Systems Analyst contribute to agile methodologies at Rank Interactive?

A Systems Analyst at Rank Interactive contributes to agile methodologies by gathering, analyzing, and translating business requirements into detailed user stories, and facilitating communication between teams. This supports the ongoing pursuit of continuous improvement in delivery approaches and ensures that technical requirements are clearly defined, helping the development squad save time.

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What kind of experience is preferred for the Systems Analyst role at Rank Interactive?

Rank Interactive prefers candidates with over 5 years of experience in delivering external integrations or similar roles, particularly in a fast-paced, multi-channel digital environment. Experience in the gaming industry, working with distributed teams, and familiarity with tools like JIRA and AWS would be particularly beneficial.

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What benefits does Rank Interactive offer to Systems Analysts?

At Rank Interactive, Systems Analysts receive a fantastic salary coupled with leading benefits, including hybrid working options and support networks focused on colleague wellbeing. Additionally, you can expect opportunities for professional development, leadership training, and access to cutting-edge industry certifications.

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Common Interview Questions for Systems Analyst
Can you describe your experience with API integrations as a Systems Analyst?

Certainly! In my previous role, I was responsible for defining and documenting API integration workflows and ensuring alignment with business requirements. I collaborated closely with technical teams to deepen my knowledge and bridge the gap between business needs and technical capabilities, ultimately improving our integration processes.

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How do you prioritize requirements when working on a project?

I prioritize requirements by first engaging with stakeholders to understand their core needs and defining the project's scope. I then assess the feasibility and impact of each requirement, categorizing them into must-haves and nice-to-haves, ensuring that crucial needs are met while maintaining an agile and responsive approach.

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Describe a time when you faced challenges while integrating systems.

I once encountered significant issues due to differing API specifications across platforms. I tackled this by organizing meetings with key stakeholders to identify points of confusion and documenting clear workflows that detailed each step. This proactive approach helped ease integration challenges and allowed us to successfully deliver the project on time.

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What tools and technologies do you use in your role as a Systems Analyst?

I typically utilize tools like JIRA for project management and tracking, Confluence for documentation, and various API testing tools to validate integrations. My familiarity with REST/SOAP APIs, JSON, and XML has allowed me to effectively document and analyze requirements across the project lifecycle.

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How do you handle stakeholder communication in a project?

I prioritize open and transparent communication with stakeholders. I ensure regular updates through meetings and reports, actively seek their feedback, and make myself available for questions. This builds trust and fosters collaboration, ultimately leading to successful project outcomes.

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Explain how you stay updated with industry trends and best practices?

I actively engage with industry publications, attend webinars, and participate in professional forums related to business analysis and technology trends. This keeps me informed about best practices and emerging technologies, which I can incorporate into my work as a Systems Analyst.

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What is your approach to gathering business requirements?

My approach involves conducting detailed interviews and workshops with stakeholders to capture their needs accurately. I also observe existing processes and encourage open discussion to clarify any ambiguities, which helps in translating those requirements into actionable user stories.

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Can you discuss your experience with agile methodologies?

I have extensive experience working within agile frameworks, where I collaborated with cross-functional teams to deliver features incrementally. I value sprint planning meetings for refining backlogs and utilize retrospectives to continuously improve team dynamics and project outcomes.

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Tell me about a successful project you led as a Systems Analyst.

In one of my previous projects, I led the integration of an external gaming API. I coordinated with both technical teams and external vendors to align requirements and managed the project through its phases. Our successful completion led to enhanced gaming experiences for users and didn’t exceed our timeline.

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How do you ensure quality in your business requirements documentation?

I ensure quality by following a structured template and including detailed acceptance criteria for each requirement. Additionally, I engage stakeholders to review the documentation for clarity and completeness, enabling earlier detection of issues and reducing revisions during later stages.

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Established in 2001 and headquartered in Maidenhead, Berkshire, United Kingdom, Rank Group is a British gambling and leisure company.

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Full-time, hybrid
DATE POSTED
March 21, 2025

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