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IT and Cybersecurity Operations Manager

About Urban Sky: 

Urban Sky is a venture-backed aerospace startup on a mission to pioneer humanity’s routine, easy access to the stratosphere and the value locked within it. We design, build, operate, and sell stratospheric balloon systems. The data we collect supports a wide range of applications, from real-time wildfire monitoring to urban mapping. Our technology is also employed by government customers including the Department of Defense (DoD), NASA, and others. Urban Sky sends flight vehicles to the stratosphere on a weekly basis. 

Our team consists of engineers, makers, developers, and doers who believe in the power of human potential when passion meets utility within a small, supportive team. At Urban Sky we strive to create a team culture grounded in candor, inclusion, respect and empowerment. 

We aim to build the next chapter of stratospheric history in Denver and are seeking self-starting, open-minded, and hard-working team members. 

About The Role: 

We are seeking an experienced and versatile IT Engineer and cybersecurty specialist to take ownership of our IT and network infrastructure. This is a hands-on role where you will manage everything from on-site network configurations to building servers that process petabytes of aerial and weather data. The first major task of the role would be bringing our systems up to a state where they meet the requirements laid out in NIST 800-171. The networks and systems you maintain will directly support high-stakes missions around the world, including stratospheric vehicle operations and critical data processing tasks.

You will be the first hire in a growing team, responsible for establishing best practices and scalable solutions. Your work will be crucial in ensuring robust IT security and compliance to support engagements with branches of the US Military and multinational corporations.

Key Responsibilities: 

  • Lead IT security initiatives to achieve NIST 800-171 and other relevant compliance standards.
  • Manage physical machines on-site ensuring reliability and security.
  • Implement and maintain network configurations, firewalls, and secure communication systems.
  • Monitor and troubleshoot network and system performance to ensure uptime and efficiency.
  • Develop and document IT infrastructure policies and procedures, including disaster recovery and incident response. 
  • Collaborate with engineers, data scientists, and mission control teams to support technical needs and address emerging challenges.

Qualifications: 

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 5+ years of experience in IT infrastructure management, networking, and systems administration.
  • Strong knowledge of networking protocols, hardware (e.g., routers, switches, firewalls), and configuration best practices.
  • Proven experience managing servers and computing clusters, including both on-premises and cloud environments.
  • Demonstrated expertise in IT security practices, with familiarity in NIST 800-171 compliance.
  • Proficiency in scripting and automation (e.g., PowerShell, Bash).
  • Excellent problem-solving skills with the ability to innovate in ambiguous situations. 

Nice-to-Haves/Preferred Skills: 

  • Experience in a fast-paced, startup, or rapid growth environment preferred.
  • Experience with administration of cloud-based applications (Office365, AWS, Slack, Zoom, VPNs).
  • Exposure to high-security networks, risk management and cybersecurity practices typical for secured networks.

Requirements: 

  • Must be US Citizen 

  • Must be located near Denver, CO or willing to relocate to Denver, CO
    • Our office is at 4800 Race St. In Denver, CO and this role is on-site 

Benefits: 

  • Salary $100,000 - $150,000 per year  

    • We are required to post this salary range per Colorado law. Your salary will be determined based on your abilities and experience. 
  • Stock Options 

  • Medical, Vision and Dental 

  • Unlimited Vacation Days 

  • Cell Phone Bill Stipend 

NOTE: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage anyone who believes that they have the skills and the passion necessary to succeed here to apply for this role. 

This position may require the candidate to deal with commodities, software, technology, defense articles, and/or technical data which are subject to the Export Administration Regulations and/or the International Traffic in Arms Regulations. Additional information may be requested so as to determine whether export authorization is required from the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls. If authorization is required, employment will be contingent upon the Company successfully obtaining such authorization from the relevant government agency. 

Urban Sky is an equal opportunity employer, and we value diversity. All employment is decided on the basis of qualifications, merit, and business need. 

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What You Should Know About IT and Cybersecurity Operations Manager, The Y (YMCA)

Welcome to Urban Sky, where we’re changing the way humanity interacts with the stratosphere! As our IT and Cybersecurity Operations Manager, you'll play a crucial role in safeguarding our innovative technology that actively supports high-stakes missions, including those for NASA and the Department of Defense. Located in the vibrant city of Denver, Colorado, we're seeking someone who’s not just experienced but also passionate about pioneering IT solutions. In this hands-on role, you'll be managing a variety of tasks, such as maintaining our network infrastructure and ensuring we comply with NIST 800-171. Your contributions will help streamline operations as you work alongside talented engineers and scientists, all dedicated to harnessing stratospheric data for diverse applications, from wildfire monitoring to urban mapping. You’ll lead IT security initiatives, configure network systems, and develop crucial policies while innovating solutions in the face of challenges. If you're a detail-oriented individual with 5+ years of experience in IT management and a keen understanding of cybersecurity practices, we’d love to hear from you. Join us in Denver, and let’s build the future of stratospheric exploration together!

Frequently Asked Questions (FAQs) for IT and Cybersecurity Operations Manager Role at The Y (YMCA)
What are the responsibilities of the IT and Cybersecurity Operations Manager at Urban Sky?

The IT and Cybersecurity Operations Manager at Urban Sky is responsible for overseeing the company’s IT infrastructure, ensuring compliance with NIST 800-171, managing network configurations, and troubleshooting system performance. This role involves collaborating with engineers and data scientists to support technical needs and establish best practices, ultimately ensuring robust IT security for high-stakes operations.

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What qualifications are required for the IT and Cybersecurity Operations Manager position at Urban Sky?

Candidates for the IT and Cybersecurity Operations Manager role at Urban Sky should possess a Bachelor’s degree in Information Technology, Computer Science, or a related field, alongside 5+ years of experience in IT infrastructure management. Expertise in networking protocols, IT security practices, and familiarity with NIST 800-171 compliance is essential for success in this position.

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What kind of work environment can I expect as an IT and Cybersecurity Operations Manager at Urban Sky?

At Urban Sky, you'll work in a dynamic and supportive environment among a team that values innovation and collaboration. The culture promotes open-mindedness and empowerment, ideal for a self-starting individual eager to tackle challenges in the rapidly evolving aerospace industry.

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Are there opportunities for professional growth in the IT and Cybersecurity Operations Manager role at Urban Sky?

Absolutely! As the first hire in the growing team responsible for IT operations, the IT and Cybersecurity Operations Manager at Urban Sky will have the unique opportunity to shape best practices and scalable solutions, paving the way for further professional development and career advancement in a cutting-edge field.

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What benefits does Urban Sky offer for the IT and Cybersecurity Operations Manager position?

Urban Sky offers a competitive salary range of $100,000 to $150,000, alongside stock options, health benefits including medical, vision, and dental insurance, unlimited vacation days, and a cell phone bill stipend, ensuring a comprehensive package to support employee well-being.

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Common Interview Questions for IT and Cybersecurity Operations Manager
Can you describe your experience with IT infrastructure management as it relates to the role at Urban Sky?

In answering this question, be sure to highlight your specific experience in managing network infrastructures, including any projects that involved compliance with standards such as NIST 800-171. Use concrete examples to demonstrate your problem-solving skills and your ability to innovate within the IT space.

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How do you ensure compliance with cybersecurity standards in your work?

Discuss your knowledge of industry standards like NIST 800-171 and specific strategies you've employed to monitor and improve compliance in previous roles. Mention any tools or methodologies you have used for maintaining cybersecurity best practices and securing sensitive data.

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What strategies do you use for troubleshooting network performance issues?

Lay out a systematic approach for troubleshooting, including assessing the network layout, checking hardware functionality, and using monitoring tools to diagnose issues. Providing examples of past challenges will give the interviewer confidence in your problem-solving skills.

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Can you explain a time when you led an IT security initiative?

Select a specific project that showcases your leadership abilities and depth of knowledge in cybersecurity. Discuss the objective, your role in implementation, and the outcomes that improved security posture, emphasizing your contributions to the overall success of the initiative.

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What experience do you have with disaster recovery plans?

Mention any disaster recovery plans you've developed or contributed to, ensuring to include details on how you assessed risks and developed procedures for data recovery and system restoration. This shows foresight and comprehensive planning skills crucial for the role.

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How do you prioritize tasks when managing multiple IT projects?

Illustrate your time management techniques, such as using task management tools or setting priorities based on project deadlines and resource requirements. Awareness of how your actions impact critical missions at Urban Sky will demonstrate your understanding of urgency in the aerospace context.

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What scripting languages are you proficient in, and how have you used them in your IT work?

Be specific about your proficiency in languages like PowerShell or Bash, and provide examples illustrating how you’ve automated tasks or improved efficiencies in previous roles. This will underline your technical skill set and hands-on experience.

Join Rise to see the full answer
How do you stay updated on the latest cybersecurity threats?

Discuss the sources and communities you follow to keep abreast of cybersecurity trends, such as industry publications, podcasts, or professional groups. Mentioning certifications or training will also highlight your commitment to personal and professional development.

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What role does communication play when working with engineers and scientists?

Highlight the importance of clear and effective communication in collaborative settings, especially when aligning IT strategies with the technical needs of engineers and scientists. Share examples of successful collaborations that strengthened project outcomes.

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Why is it important for Urban Sky to achieve NIST 800-171 compliance?

Articulate the significance of compliance for maintaining security standards, particularly in dealing with government contracts and military operations. Emphasize how adherence to such frameworks enhances organizational credibility and protects sensitive data.

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The Y is the nation’s leading nonprofit strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – regardless of age, income or background – ...

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