Director of Sales, RVP

The Director of Sales, RVP at TimelyCare is responsible for leading a team of 5-8 Senior Sales Representatives, motivating them to exceed their individual targets and contribute to the company’s overall revenue goals. This role involves refining and measuring sales metrics, collaborating with sales executives to evolve tactics, participating actively in deal closures, and being involved in the hiring process for new sales talent.

Candidates for the Director of Sales, RVP position at TimelyCare should have a minimum of 10+ years of sales experience, preferably in the higher education sector, along with 5+ years in a leadership role. A Bachelor’s degree in Business Administration, Marketing, or a related field is preferred but not mandatory. Strong leadership, negotiation skills, and an in-depth understanding of sales techniques are essential.

TimelyCare supports professional growth through leadership development initiatives and a collaborative environment. The Director of Sales, RVP will have the opportunity to refine sales techniques and coaching methods, as well as participate in actively involving the sales team in the hiring process and contributing to the sales strategy, ensuring both personal and organizational growth.

The Director of Sales, RVP at TimelyCare enjoys several benefits, including flexible PTO, paid company holidays, a discretionary bonus structure, company-sponsored health insurance, 401(k) with employer matching, and access to virtual medical and mental health support, all while working in a mission-driven environment that celebrates community involvement.

The salary range for the Director of Sales, RVP position at TimelyCare is between $150,000 and $155,000 annually, depending on education and experience. Additionally, this position is eligible for both a quarterly discretionary bonus and an incentive commission, which will be discussed during the interview process.

Motivation in a sales environment is crucial. As a Director of Sales, RVP, I would foster an inclusive culture where team contributions are recognized and offer incentives for achieving and exceeding targets. Regular one-on-one meetings to discuss progress, providing coaching, and supporting their development would also be key strategies in motivating my team.

My approach to setting sales goals involves a collaborative effort with my team, ensuring goals are realistic yet challenging. I focus on aligning individual goals with company objectives and using data-driven insights to inform target setting. Additionally, I emphasize transparency and regular check-ins to maintain focus and adjust strategies as needed.

In a previous role, I implemented a consultative selling approach that focused on understanding clients' needs before proposing solutions. This included thorough training for the sales team on effective questioning and active listening. As a result, our close rates significantly improved, and customer satisfaction scores rose.

Addressing underperformance involves a proactive and compassionate approach. I would start with a one-on-one meeting to understand any underlying issues, assess skills, and set individual performance improvement plans. Providing the necessary coaching and support is key, along with regular feedback to guide them back on track.

Closing deals effectively requires both a keen understanding of the product and empathy for the client’s needs. I utilize active listening, address objections transparently, and create urgency where appropriate. Tailoring my closing strategy to align with the client’s decision-making process has proven successful in my experience.

Staying informed involves a combination of attending industry conferences, subscribing to relevant publications, and leveraging my network for insights. I also encourage my sales team to share their observations from the field, fostering a culture of continuous learning and adaptation in response to market changes.

I have extensive experience with various sales metrics and reporting tools. I focus on key performance indicators like conversion rates, average deal size, and sales cycle length. Regularly reviewing these metrics enables me to identify trends and areas for improvement, ultimately informing our sales strategy.

I introduce a tiered approach to prioritize tasks based on urgency and impact on our overall sales goals. Regular team meetings help me gauge ongoing priorities while ensuring alignment on objectives. I encourage my team to communicate openly about their workloads, fostering collaboration in managing tasks effectively.

Feedback is essential to my management style. I believe in maintaining open lines of communication where both positive recognition and constructive criticism are shared. I regularly solicit feedback from my team, fostering an environment where we can learn and grow together, enhancing their performance and job satisfaction.

When hiring for my sales team, I prioritize candidates who display a strong cultural fit and proven sales competencies. I use a structured interviewing process that includes role-playing scenarios to assess candidates’ abilities to engage and close deals. Ensuring diversity in the sales team is also a vital part of my approach.