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Retail Part Time Backroom Supervisor

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

The Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Trains and mentors Associates on merchandising and processing principles
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
  • Monitors productivity of team and coaches as necessary
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience
 
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

302 E. Stroop Rd

Location:

USA TJ Maxx Store 1429 Dayton OH

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Average salary estimate

$27560 / YEARLY (est.)
min
max
$27040K
$28080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Part Time Backroom Supervisor, TJX Companies

At TJ Maxx, we're excited to offer an opportunity for a Retail Part Time Backroom Supervisor in Dayton, Ohio. Join our dynamic team where each day brings fresh challenges and the possibility of growth! Here, we pride ourselves on creating a welcoming environment that values diversity, collaboration, and your personal development. In this role, you will oversee various essential tasks including the management of merchandise receiving and merchandising standards. You will be a role model for exceptional customer service, while training and mentoring associates to ensure that they thrive. Your organizational skills will come into play as you orchestrate the delivery of products to maintain an efficient workflow. It's all about creating a stellar shopping experience for our customers while fostering a positive atmosphere among the team. Your ability to multi-task will be crucial as you juggle store priorities, ensuring merchandise is handled properly with attention to detail. Above all, we are looking for someone with communication prowess and a passion for teamwork. Plus, you'll enjoy numerous benefits such as discounts, a 401(k) plan, and much more as part of the TJX family. Your journey towards a fulfilling career begins here with us!

Frequently Asked Questions (FAQs) for Retail Part Time Backroom Supervisor Role at TJX Companies
What are the responsibilities of a Retail Part Time Backroom Supervisor at TJ Maxx?

As a Retail Part Time Backroom Supervisor at TJ Maxx, your key responsibilities include overseeing merchandise receiving, maintaining organizational standards, engaging with customers, and coaching associates. You'll ensure that the store meets its merchandising standards and provide a seamless experience on the sales floor. Your week might involve inventory management, training staffs on processing principles, and promoting a culture of teamwork and integrity.

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What qualifications are needed for the Retail Part Time Backroom Supervisor position at TJ Maxx?

To qualify for the Retail Part Time Backroom Supervisor role at TJ Maxx, you should have at least one year of retail experience along with six months of leadership experience. Strong communication skills, organization, and the ability to multi-task are essential. Additionally, candidates must be able to lift heavy objects and should demonstrate a commitment to teamwork and a positive work environment.

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Is retail experience mandatory for the Retail Part Time Backroom Supervisor at TJ Maxx?

Yes, retail experience is mandatory for a Retail Part Time Backroom Supervisor at TJ Maxx. Candidates should possess at least one year of retail experience and at least six months in a leadership role. This experience is vital to ensure you can effectively support your team and provide excellent customer service, which is critical in a fast-paced retail environment.

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What salary can a Retail Part Time Backroom Supervisor expect at TJ Maxx?

The starting pay range for a Retail Part Time Backroom Supervisor at TJ Maxx is between $13.00 to $13.50 per hour. However, actual pay will depend on various factors including relevant experience, skills, and qualifications. At TJ Maxx, we also offer a competitive benefits package that enhances your overall compensation.

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How does TJ Maxx support employee development for Retail Part Time Backroom Supervisors?

At TJ Maxx, we prioritize your development as a Retail Part Time Backroom Supervisor by fostering a supportive environment where training and mentorship are integral. You will have access to various training programs that help you enhance your skills and grow within the company, ensuring you are equipped to progress in your career.

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Common Interview Questions for Retail Part Time Backroom Supervisor
How do you handle training new associates as a Retail Part Time Backroom Supervisor?

When training new associates as a Retail Part Time Backroom Supervisor, I emphasize communication and hands-on involvement. I start by explaining the key tasks and expectations clearly and demonstrate each process. This approach encourages questions and builds confidence. Additionally, I ensure to provide ongoing support and feedback to foster their development, making sure they feel valued and comfortable in their roles.

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What strategies do you use to maintain a clean and organized backroom?

To maintain a clean and organized backroom, I implement a systematic approach that includes regular audits, organizing stock by category, and ensuring that all associates understand their responsibilities. I promote a culture of accountability, where every team member contributes to cleanliness. This not only improves workflow but also enhances customer experiences.

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Can you describe a time when you had to resolve a conflict between team members?

In a conflict situation, I focus on facilitating open communication between team members. I create a safe environment where both parties feel comfortable expressing their viewpoints. Once I understand each perspective, I mediate the discussion toward finding a common ground and reconciling differences. This approach not only resolves the issue but also strengthens team cohesion.

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How do you prioritize tasks during busy shifts as a Backroom Supervisor?

During busy shifts, I prioritize tasks by assessing immediate needs and aligning them with store objectives. I communicate closely with my team to delegate responsibilities effectively. By maintaining flexibility and adapting to changes, I ensure the most pressing tasks related to customer service and merchandise flow are tackled first, while keeping a mental note of additional tasks that need to be accomplished.

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What role does customer service play in your responsibilities as a Backroom Supervisor?

Customer service is at the core of my responsibilities as a Backroom Supervisor. I believe that ensuring the backroom operations run smoothly allows for effective stocking and timely product availability on the sales floor. An organized and efficient backroom contributes directly to customer satisfaction by providing a positive shopping experience.

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How would you promote safety awareness among your team?

Promoting safety awareness among my team involves regular safety training sessions and creating clear safety guidelines accessible to all associates. I encourage open dialogues where team members can share concerns or suggestions regarding safety. Additionally, I always lead by example to instill a strong culture of safety. Promoting a safe work environment is integral to our collective responsibility.

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Describe a situation where you improved a process in your previous retail role.

In my previous role, I identified that our merchandise receiving process was inefficient and causing delays on the sales floor. I proposed a new approach that involved setting up a better layout for receiving shipments and enhanced team coordination for quicker item processing. This adjustment resulted in a more organized workflow and reduced the time taken to move items to the sales floor, ultimately benefiting our customer experience.

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How do you encourage teamwork among associates as a Backroom Supervisor?

To encourage teamwork among associates, I emphasize collaboration through team-building activities and regular group meetings to promote open communication. I make it a point to recognize individual contributions and celebrate team successes, which fosters a sense of belonging and commitment among team members. Creating an environment where everyone feels valued strengthens our efficiency and morale.

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What actions would you take if you noticed a decline in team productivity?

If I noticed a decline in team productivity, my first course of action would be to assess the root cause. I would communicate with team members, gather feedback, and analyze current processes for any inefficiencies. Based on this information, I’d provide additional training or modify workloads to support the team. Ultimately, I believe that maintaining open communication and actively engaging the team in problem-solving leads to improvements.

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What should a candidate highlight when applying for the Retail Part Time Backroom Supervisor position?

When applying for the Retail Part Time Backroom Supervisor position, candidates should highlight their relevant retail experience, especially any leadership roles. Emphasizing your ability to communicate effectively, manage tasks efficiently, and foster teamwork is essential. Demonstrating your problem-solving skills and examples of how you've contributed to enhancing customer experience will also make your application stand out.

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HQ LOCATION
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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 3, 2025

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