TransferGo, a growing fintech scale-up, is seeking a dynamic English speaker to join our Customer Support Team to deliver excellent customer service experience. You'll be part of a diverse workforce focused on making a positive impact in people's lives.
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Skills
Excellent verbal and written English
Ability to handle complaints and resolve issues
Strong attention to detail
Team player with empathic and solution-oriented approach
Responsibilities
Ensure excellent customer experience
Handle inbound and outbound phone calls effectively
Communicate via emails, live chat, and offline tasks
Assist customers with additional documents
Adhere to compliance requirements
Benefits
Competitive rewards package
Generous holiday allowance
Healthcare insurance/wellbeing package
Annual development budget
Flexible working style with hybrid approach
Pet-friendly company culture
To read the complete job description, please click on the ‘Apply’ button