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Customer Support Specialist (English speaker)

TransferGo, a growing fintech scale-up, is seeking a dynamic English speaker to join our Customer Support Team to deliver excellent customer service experience. You'll be part of a diverse workforce focused on making a positive impact in people's lives.

Skills

  • Excellent verbal and written English
  • Ability to handle complaints and resolve issues
  • Strong attention to detail
  • Team player with empathic and solution-oriented approach

Responsibilities

  • Ensure excellent customer experience
  • Handle inbound and outbound phone calls effectively
  • Communicate via emails, live chat, and offline tasks
  • Assist customers with additional documents
  • Adhere to compliance requirements

Benefits

  • Competitive rewards package
  • Generous holiday allowance
  • Healthcare insurance/wellbeing package
  • Annual development budget
  • Flexible working style with hybrid approach
  • Pet-friendly company culture
To read the complete job description, please click on the ‘Apply’ button
TransferGo Glassdoor Company Review
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CEO of TransferGo
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Daumantas Dvilinskas
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Make financial services real-time, personal and accessible to Everyone, Everywhere.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$30,000/yr - $50,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 7, 2024

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