Credit Risk Solutions Consultant, Senior Advisor

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius

The Senior Advisor role acts as a liaison between TransUnion’s SaaS and data-based solutions and our clients, and works closely with the Sales team to provide a comprehensive view of TransUnion’s value proposition. Our goal is to understand what our clients’ critical business needs are and how our solutions can help to successfully address these needs.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology!

What You'll Bring:

• A minimum of 7 years in product management, sales, customer success or technical support experience with a proven track record of working with cross-functional teams to sell and deliver customer solutions
• Relevant industry & competitive experience with ability to demonstrate a deep domain expertise, keeping current on the competitive landscape
• Ability to discuss technology through the language of business at all levels
• Ability to translate complex technical information into a comprehensible conversation with a client audience – in order to evoke confidence & understanding in our solutions and technology
• Data driven experience and comfort handling, manipulating and analyzing data assets to support value propositions for customer solutions across the entire account lifecycle
• Experience working with Sales verticals providing business, solution and technical expertise on data-driven solutions, platforms, and SaaS offerings, which necessitates an in-depth understanding of credit risk and credit-informed marketing solutions as well as our clients’ business needs
• Strong knowledge of data analytics and the ability to communicate the value of data insights to clients
• Strong collaboration with a problem-solving, design-thinking, customer-centric mindset, and demonstrated skills in evaluating situations and identifying multiple solutions in a dynamic environment to effectively resolve issues using practical and creative methods
• Writing skills and experience with preparing and delivering confident sales presentations and leading/facilitating client interactions
• Adept in engaging at various levels of seniority and roles within TU and the customer’s organization, and able to effectively and efficiently communicate the value of solutions
• Bachelor’s degree or equivalent work experience
• Ability to travel up to 30%

Impact You'll Make:

• Identify all areas of opportunity and articulate the use cases for the TransUnion’s credit risk solutions within each of our target markets by listening to our client needs, and translating their business requirements into the terminology/functionality of our platform
• Educate the identified prospects on TransUnion’s capabilities using customized sales presentation materials, personalized product demonstrations and POC management
• Understand and present all aspects of solutions, including value prop, analytics, integration specs, service configuration settings, workflow process, deployment methodology, and data import/export processes to deliver product solutions that meet customer needs and allows customer to get the full value of our solutions
• Use proactive analytics, as applicable, to enable deeper understanding of client critical business issues/ pain points and elevate our brand as industry experts
• Synthesize complex statistical observations into clear results and compelling client-facing content, leveraging and delivering the solution value story and articulating concrete recommendations (both verbally and in writing)
• Develop strong relationships with sales partners through alignment of market segments
• Support the development of sellers’ product knowledge in solution specific areas
• Provide sales support; including value-based product and solution presentations and demonstrations via web-based tools to deliver results of proof of concepts
• Be a key and active participant in sales calls and visits to prospective clients in the pre-sales stage of the sales cycle (including revalidations upon renewal with existing customers), after the initial customer contact in which the sales lead identifies the needs of the customer and likely solution
• Lead conversations with prospective clients on integration steps, processes, and access points in partnership with delivery team(s)
• Assist on responses to RFIs / RFPs / Security Questionnaires
• Develop positive relationships with prospects, existing clients and in-house product management and engineering teams
• Act as a liaison to internal teams in communicating customer requirements and information in order to facilitate knowledge transfer of client’s expectations, needs, and application requirements to product implementation, management, and development teams
• Provide assistance in voice of customer and product-driven initiatives
• Research competitors, stay current on the competitive landscape, work with the product marketing group to capture and document competitor’s capabilities and future plans
• Support business development and marketing event activities
• Participate in tradeshows, customer facing seminar presentations and speaker engagements as needed

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Pay Scale Information :

The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

 

TransUnion's Internal Job Title:

Sr Advisor, Solutions Consulting