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Senior HR Manager

Company Description

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

Job Description

TCI is looking for a passionate, dynamic and progressive Sr. Human Resources Manager to help lead HR operations and drive our company toward sustained growth and success. Reporting directly to TCI’s Chief Talent Officer, you will oversee core HR initiatives, with particular focus on employee relations, total rewards, safety and compliance.

YOUR MISSION AS SENIOR HUMAN RESOURCES MANAGER

  • PROVIDE HR LEADERSHIP – Serve as a key member of TCI’s HR leadership team, overseeing HR operations including employee relations, compensation philosophy and practices, benefits administration, safety and compliance. Partner closely with the Chief Talent Officer and other functional HR leaders to develop and implement strategic initiatives that support business goals and workforce needs. Develop and execute people strategy and policy to ensure exceptional employee relations and compliance with local, state, and federal regulations. Reinforce a collaborative and positive culture while fostering an appreciation for TCI’s core values.
     
  • LEAD COMPANY-WIDE EMPLOYEE RELATIONS & MANAGE TOTAL REWARDS – Partner closely with HR team members on best practices and proper handling of employee concerns to ensure a positive and productive work environment across all locations. You will serve as the primary point of contact for resolving employee concerns, disputes, and grievances, promoting fair treatment, and fostering strong communication between employees and management. Additionally, you will oversee the development, implementation, and management of total rewards programs, including compensation, benefits, and recognition initiatives, ensuring they are competitive and equitable. You will continuously assess and refine these programs to ensure they effectively support employee engagement, retention, and overall organizational success.
     
  • CONTRIBUTE AS A COLLABORATIVE, HIGH-PERFORMING HR TEAM MEMBER AND LEADER – Serve as a thought leader, key resource, mentor and strategic advisor on best HR practices to support the team. Promote a high level of responsiveness and customer service through leadership and development of the HR Generalist and effectively driving programs forward through trusted relationships with internal stakeholders. Drive a healthy sense of accountability and a growth mindset for continuous improvement. Solicit feedback to create an environment that values innovation, inclusion, and continuous improvement and supports close collaboration with regional operations teams and leaders.
     
  • ENSURE BEST PRACTICES FOR HR COMPLIANCE – Ensure company remains in compliance with federal, state, and local employment laws across all locations. Monitor, review, and update all HR policies and practices. Provide oversight for Equal Employment Opportunity (EEO) and Affirmative Action Plans (AAP), including all reporting and compliance activities. Stay abreast of legal compliance research across all locations. Develop and maintain appropriate relationships with internal and external legal resources. Proactively educate the HR teams and leadership on new developments, new employment law and key trends. Influence the HR team to adopt updated policies and HR practices. Advise on the maintenance and audit appropriate employment records and record-tracking systems across all locations.

Qualifications

IS THIS A MATCH FOR YOU?

  • You are passionate about creating a positive impact on both employees and the organization as a whole, while making key decisions on hiring, talent development, culture and employee well-being.
  • You bring at least 5-8+ years of progressive HR leadership experience, including a demonstrated track record of leading high-performing HR teams, ensuring collaboration and accountability.
  • You possess extensive knowledge of employee relations, benefits administration, employment law and performance management, as well as the ability to drive employee engagement.
  • You have excellent verbal and written communication skills with the ability to interact and work well across all levels of the organization.
  • You have strong organizational skills with the ability to manage multiple tasks and deadline simultaneously.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field is required. Certifications in Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is preferred.
  • Demonstrated computer skills, including proficiency with MS Office Applications, cloud-based software, related HR platforms, and data-analysis tools.

WHAT WE OFFER:

Pay Range: $81,000 - $122,000 per year with incentive eligibility 

  • 401(k) with company match
  • Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
  • Paid time off including paid volunteer time
  • Disability insurance
  • FSA and HSA options
  • Company paid Life and AD&D insurance
  • Maternity leave
  • Employee assistance program
  • Wellness program

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

Average salary estimate

$101500 / YEARLY (est.)
min
max
$81000K
$122000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior HR Manager, Truck Centers, Inc.

At Truck Centers, Inc., we're thrilled to announce an exciting opportunity for a Senior HR Manager to join our dedicated team located in Troy, IL. With over 50 years in the business, we've built a reputation for exceptional customer service and a collaborative culture that values innovation and community. As the Senior HR Manager, you'll play a pivotal role in leading our HR operations under the guidance of our Chief Talent Officer. Your mission will be to ensure smooth HR processes ranging from employee relations to compliance and safety. You will work closely with our HR leadership team to develop strategic initiatives that align with our business goals, reinforcing our core values and cultivating a positive work environment. In this dynamic role, you'll be the go-to person for resolving employee concerns and driving the total rewards programs that keep our team engaged and motivated. Your expertise in employee relations, performance management, and legal compliance will ensure we maintain our stellar workplace reputation. As part of the Truck Centers family, you will contribute to a high-performing team that believes in continuous growth and innovation. If you're ready to make a difference and impact employees' lives positively, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior HR Manager Role at Truck Centers, Inc.
What are the main responsibilities of a Senior HR Manager at Truck Centers, Inc.?

The Senior HR Manager at Truck Centers, Inc. is responsible for overseeing core HR operations including employee relations, compensation practices, benefits administration, and compliance. They partner with the HR leadership team to develop strategic initiatives that support the overall business goals and enhance the employee experience.

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What qualifications are needed for the Senior HR Manager position at Truck Centers, Inc.?

Candidates should have at least 5-8 years of progressive HR leadership experience, showcasing a track record of managing high-performing teams. A Bachelor’s degree in Human Resources or Business Administration is required, along with preferred certifications like PHR or SPHR.

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How does the Senior HR Manager contribute to employee relations at Truck Centers, Inc.?

The Senior HR Manager serves as a primary contact for resolving employee concerns, disputes, and grievances. This role promotes fair treatment and effective communication between employees and management, ensuring a positive work environment across all locations.

Join Rise to see the full answer
What is the compensation range for the Senior HR Manager position at Truck Centers, Inc.?

The Senior HR Manager position at Truck Centers, Inc. offers a competitive pay range between $81,000 and $122,000 per year, with additional eligibility for incentives based on performance.

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What type of benefits does Truck Centers, Inc. offer for the Senior HR Manager role?

Truck Centers, Inc. provides a comprehensive benefits package for the Senior HR Manager, which includes health, vision, and dental insurance options, a 401(k) with company match, paid time off including volunteer time, disability insurance, and wellness programs.

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Common Interview Questions for Senior HR Manager
What strategies would you implement to handle employee grievances as a Senior HR Manager?

When addressing employee grievances, it's essential to establish an open line of communication, ensuring that employees feel heard. I would implement a structured process for reporting and addressing concerns while promoting transparency and accountability within the management team.

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Can you describe your experience with compliance in HR?

Compliance is critical in HR, and I have hands-on experience ensuring adherence to federal, state, and local employment laws. I regularly audit HR policies, provide training on new regulations, and consult with legal resources to stay informed and proactive.

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How do you promote a positive culture within an organization?

To promote a positive culture, I focus on aligning company values with employee initiatives. Encouraging recognition programs, facilitating open forums for feedback, and supporting a healthy work-life balance are key practices that I believe strongly contribute to a thriving workplace.

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What methods do you use for employee engagement and retention?

I employ tailored engagement strategies that focus on understanding employee needs through surveys and feedback sessions. It's essential to provide growth opportunities, recognize achievements, and continuously refine total rewards programs to enhance retention.

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How would you handle a situation involving poor performance of an employee?

Addressing poor performance requires a structured approach. I would first engage the employee in a candid dialogue, exploring any underlying issues and establishing clear expectations moving forward. Offering additional training or support can be critical to their success.

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What role does data analysis play in your HR strategies?

Data analysis is vital for informed decision-making in HR. I utilize data to evaluate trends in employee turnover, engagement, and performance metrics, which helps in shaping effective HR policies and tailoring initiatives to drive organizational success.

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How do you manage change when implementing new HR initiatives?

Managing change involves clear communication and involving key stakeholders throughout the process. I always emphasize the benefits of new initiatives and provide support through training and resources to ease transitions while fostering a culture of adaptability.

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What experience do you have with developing total rewards programs?

I have extensive experience developing and managing total rewards programs that reflect market standards and employee needs. This includes designing competitive compensation strategies and comprehensive benefits that enhance employee satisfaction and retention.

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Can you provide an example of a successful HR initiative you led?

One successful initiative I led was the redesign of our employee recognition program, which included peer-to-peer recognition options. This significantly boosted morale and engagement, leading to better team collaboration and a noticeable increase in overall job satisfaction.

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What importance do you place on continuous learning and development in HR?

Continuous learning is paramount in HR to remain compliant with laws and industry trends. I encourage my team to pursue professional development opportunities and attend HR conferences to bring innovative ideas and practices back to our organization.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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