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Secretary, Medical Admin Sr., CMG Regional Float, 32 Hours, Days

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Friday, Monday, Thursday, Tuesday

Scheduled Hours:

Mon, Tues, Thurs, Fri - 8:00 am - 5:00 pm. Exact times may vary based on operational need.

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

32

Cost Center:

34000 - 2901 CMG Administration

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff.

This position will have responsibility to work at numerous Community Medical Group locations within a region filling in as needed.

$3000 SIGN ON-BONUS AND $3/HR SHIFT DIFFERENTIAL

I. Major Responsibilities:

1.  May perform duties to coordinate medical office activities and staff as assigned, to include training, and scheduling the work of assigned employees, recommending processing improvements and implementing new procedures, and monitoring employee performance. 
2.  Transcribes medical reports for physicians from dictation. Produces correspondence, reports, memos, etc. from dictation drafts, models, etc. Proof reads/edits manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style.
3.  May attend meetings in capacity of recording secretary. Distributes meeting agenda and minutes.
4.  May serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs.
5.  Composes, or selects standard form letters for physicians’ response to routine inquiries and procedures, such as back-to-work authorizations.

II. Position Qualifications:


License/Certification/Education:

Required:
1. Requires a High School diploma, 
2. Requires MA driver's license and reliable transportation to travel to Community Medical Group sites within a specific region.
Preferred:

Experience/Skills:

Required:
1. 6-12 months additional specialized medical secretarial/medical office training and 2-3 years of medical secretarial/administrative support experience.
2. Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.
3. Must be willing to travel outside assigned region occasionally when required to do so.
Preferred:
 

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Looking for a challenge? We have an exciting opportunity working as a Regional Float, Medical Assistant. Office locations include: Marlborough, Northborough, Westborough, Worcester and Bolton. This is a great learning experience.

This (32) hour, fully benefited regional float position offers a generous differential plus base pay.

Monday, Tuesday, Thursday, Friday 8:00 am - 5:00 pm. Exact times may vary based on operational need.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Secretary, Medical Admin Sr., CMG Regional Float, 32 Hours, Days, ummh

Join UMass Memorial Health as a Secretary, Medical Admin Sr. in Worcester, MA and be part of a team dedicated to exceptional patient care. In this 32-hour position, you'll work Monday through Friday from 8:00 am to 5:00 pm, supporting physicians and faculty with administrative responsibilities that are vital to the smooth operation of our medical services. As a Regional Float, you'll have the unique opportunity to work across various Community Medical Group locations, which means no two days will be the same! Your task will involve everything from transcribing medical reports and producing correspondence to coordinating medical office activities and assisting with various educational programs. We pride ourselves on being more than just a workplace; we are a community of caregivers where every member plays a critical role in healing our patients and supporting each other. A $3,000 sign-on bonus and a shift differential are just a few of the amazing benefits you will enjoy as you embark on this rewarding role. At UMass Memorial, we value respect and inclusion, and we encourage applicants from diverse backgrounds to apply. Come help us make a difference every day!

Frequently Asked Questions (FAQs) for Secretary, Medical Admin Sr., CMG Regional Float, 32 Hours, Days Role at ummh
What are the responsibilities of a Secretary, Medical Admin Sr. at UMass Memorial Health?

As a Secretary, Medical Admin Sr. at UMass Memorial Health, you will perform a variety of tasks including supporting physicians with administrative duties, transcribing medical reports, coordinating medical office activities, and attending meetings as a recording secretary. You'll also handle correspondence, edit documents, and assist with educational programs.

Join Rise to see the full answer
What qualifications are required for the Secretary, Medical Admin Sr. position at UMass Memorial Health?

To qualify for the Secretary, Medical Admin Sr. position at UMass Memorial Health, you need a High School diploma and a MA driver's license. Additionally, you should have 6-12 months of specialized medical secretarial training and 2-3 years of administrative support experience in a medical environment.

Join Rise to see the full answer
Is there a travel requirement for the Secretary, Medical Admin Sr. role at UMass Memorial Health?

Yes, the Secretary, Medical Admin Sr. role at UMass Memorial Health requires some travel to various Community Medical Group sites within a specific region. Reliable transportation is essential, and there may be instances where travel outside the assigned region is necessary.

Join Rise to see the full answer
What is the work schedule for a Secretary, Medical Admin Sr. at UMass Memorial Health?

The work schedule for a Secretary, Medical Admin Sr. at UMass Memorial Health is Monday through Friday from 8:00 am to 5:00 pm. This 32-hour position may have variations based on operational needs, and it is designed to provide a consistent schedule for employees.

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What benefits can I expect as a Secretary, Medical Admin Sr. at UMass Memorial Health?

As a Secretary, Medical Admin Sr. at UMass Memorial Health, you can expect a competitive salary with a $3,000 sign-on bonus and a shift differential. Additionally, this role offers comprehensive benefits, promoting a healthy work-life balance and supporting your career growth within the healthcare sector.

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Common Interview Questions for Secretary, Medical Admin Sr., CMG Regional Float, 32 Hours, Days
Can you describe your experience with medical office procedures?

When answering this question, focus on specific experiences that demonstrate your familiarity with medical office procedures. Discuss any previous roles where you managed patient records, handled transcriptions, or coordinated office activities, showcasing your understanding and ability to contribute effectively.

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What software are you proficient in that relates to this position?

Highlight any software tools you have used that are relevant to administrative roles, especially medical-related software such as Medi-Tech, IDX, or database systems. Explain your proficiency and give examples of how you've utilized these tools to enhance your productivity and organizational skills.

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How do you handle confidential patient information?

In your response, emphasize your commitment to confidentiality and HIPAA regulations. Share examples of how you’ve ensured patient data security and privacy in past roles while completing your administrative tasks efficiently.

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Describe a time when you had to manage multiple tasks simultaneously.

Provide an example that illustrates your multitasking abilities, detailing specific instances where you effectively prioritized competing tasks in a busy medical office. Highlight how your organizational skills led to positive outcomes.

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How do you maintain effective communication among team members and patients?

Discuss techniques you’ve employed to foster open communication lines, whether through regular meetings, digital communication tools, or direct patient outreach. Emphasize your understanding of the importance of clear communication in support roles.

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What would you do if you received conflicting instructions from different physicians?

In your response, emphasize the importance of clarity and collaboration. Discuss how you would seek clarification from both parties, documenting their requests to ensure accuracy and address the conflict professionally.

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How do you approach problem-solving in a fast-paced environment?

When addressing this question, talk about specific problem-solving methods you've used, such as identifying the root causes of issues, collaborating with team members for solutions, or utilizing available resources efficiently to enhance office operations.

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Can you give an example of how you contributed to a team project?

Provide a tangible example from a previous role where you played a key role in a team project. Discuss your responsibilities, the challenges faced, and how your contributions helped to achieve the project goals successfully.

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What is your understanding of the role of a Secretary in a healthcare setting?

In your response, discuss the fundamental responsibilities and impact that a Secretary role has in a healthcare environment, focusing on how administrative support enables healthcare providers to focus more on patient care.

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Why do you want to work at UMass Memorial Health?

Express your enthusiasm for working at UMass Memorial Health by mentioning your admiration for their standards of respect and dedication to patient care. Align your personal values with the organization's mission and describe how you see yourself contributing to their team.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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