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Chief Customer Officer

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About V2

V2 is a leading Data & AI consultancy backed by $30m in VC funding, allowing us to meet our customers’ needs. We harness the power of Data & AI to accelerate business outcomes for some of the world’s largest brands. We bring decades of experience and a unique delivery model to partner with our customers on the most complex problems for immense, measurable impact.

Our Services

Strategy & Advisory
Data Analytics & Insights
Artificial Intelligence
Product
Data & Application Modernisation
Intelligent Platforms

About the Role:

You are the driving force behind our growth and our go-to-market (GTM) strategy. Leveraging your extensive network and industry expertise you will ensure V2 is positioned as the leading Data & AI consultancy for enterprise clients in Australia.

You will lead the Partner team and be accountable for V2’s revenue targets. As a servant leader, you will help the team bring in large enterprise deals by leveraging your relationships and customer solutions approach. This is not an ivory tower role, you will be penetrating the market and in many ways playing the Partner role, whilst also leading the team. We see leading by example as being necessary to support our next stage of growth.

You will work closely with our CMO and CTO to ensure our messaging is impactful and our marketing efforts are directed in the right direction.

You will also work closely with our CFO, CEO and Board to ensure V2 has an effective commercial proposition as we scale the business into the future.

People are at the heart of our business. You play a critical role providing guidance, and fostering an environment where talent thrives. This is a high-impact role for a commercially astute, relationship-driven leader who is passionate about scaling Data & AI solutions in the enterprise landscape.

Role Requirements:

Extensive sales leadership experience, managing sales teams with a proven track record in achieving large revenue targets for consulting organisations.
Executive enterprise relationships in Financial Services, Insurance and/or Energy & Utilities Industries.
Strong industry expertise & pedigree within the aforementioned verticals.
Proven experience leading and generating $5M+ multi-workstream data transformation engagements within large enterprises.
Solid understanding of Data & AI, cloud platforms & app modernisation, with the ability to align technology solutions with our customers’ business objectives and outcomes.
Expert in identifying, qualifying and pursuing new opportunities within the enterprise landscape.
Extensive experience building go-to-market (GTM) strategies and turning strategies into real tangible offerings that are impactful and popular with our clients. As well as helping our CMO message the GTM properly through a multi-channel approach.
Highly experienced working with Marketing on sales acquisition events, activities & initiatives.
Proven experience working with technology partners such as AWS, Google, Microsoft, Databricks, Snowflake and others.
Expertise in leading delivery, change management, including technology adoption, organisational transformation, and cultural change.
Strong commercial acumen, including budgeting, forecasting, contract negotiation.
Solid understanding of operational challenges and regulatory requirements.
Strong stakeholder engagement skills, with the ability to influence executives, technical teams, and delivery partners.
Lead the development of compelling proposals, presentations, and statements of work (SoWs) in collaboration with cross-functional teams.
Build an environment that removes barriers to innovation and collaboration, championing an inclusive culture that values diverse perspectives.

Benefits:

Competitive Salary package
Pick your equipment
Gifted Day Off ("VersionUp Day")
Generous parental leave
Well funded start up $$$
Annual Training budget
Mentorship Program
Clear promotion pathways
Flexible working
Meet-ups & socials
97% Rating on corporate social responsibility

Apply Now:
If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Average salary estimate

$150000 / YEARLY (est.)

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$120000K

$180000K

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What You Should Know About Chief Customer Officer, V2 Digital

Join V2 as our Chief Customer Officer, where you'll be at the helm of driving growth and shaping go-to-market strategies for one of the leading Data & AI consultancies in the industry. At V2, we proudly leverage the power of data and artificial intelligence to create impactful and measurable outcomes for our clients, including some of the largest brands globally. You'll be more than just a title; your role involves leading our Partner team, developing relationships, and executing strategies that bring in large enterprise deals. Your expansive network and industry know-how will ensure V2 continues to stand out as a premier consultancy in the Australian market. Working closely with our CMO and CTO, you’ll ensure that our messaging resonates deeply while aligning with our commercial objectives through collaboration with our CFO, CEO, and Board. Your leadership will cultivate a thriving environment for talent, emphasizing that people are at the core of our success. If you’re a commercially savvy, relationship-driven leader excited about scaling data and AI solutions within the enterprise landscape, V2 is the place for you!

Frequently Asked Questions (FAQs) for Chief Customer Officer Role at V2 Digital

What responsibilities does a Chief Customer Officer at V2 have?

As the Chief Customer Officer at V2, you will be responsible for driving growth through strategic market positions and leading the Partner team to achieve significant revenue targets. You will work closely with other executives to manage messaging and ensure V2's innovative offerings align with the needs of enterprise clients.