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Seasonal Ice Cream Server - Santa Monica

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring seasonal, part-time team members to work at our Santa Monica ice cream shop during the summer. Our team members are the ultimate Van Leeuwen ambassadors as they exemplify our world-class standards in everything they do. Our team members must have availability to work at least three shifts per week and past 1am. We are looking for self-starters who are easily able to work as a part of a team or alone. The ideal candidate is someone with amazing energy, fantastic people skills, and a love for ice cream!

Seasonal Part Time Ice Cream Servers at Van Leeuwen's scoop shops make $20 per hour + an average of up to $11 extra an hour with tips!

This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/03/2025 unless otherwise specified in the interview.

This role requires a local Department of Health Food Handlers License. DOH requires you're are 18 years or older.

JOB RESPONSIBILITIES

  • Prepare and serve guests all menu items in accordance with established service and build-out standards.
  • Process guest transactions of purchased menu selections at the register and receive/process payment.
  • Maintain store cleanliness and follow all proper sanitation guidelines.
  • Deliver excellent guest service to all customers.
  • Complete inventory tasks, as well as receive and arrange delivery from vendors and Van Leeuwen HQ.
  • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards.

JOB REQUIREMENTS

  • Must be 18 years of age or older (18+)
  • Able to work 60 days from start date
  • Ability to operate POS system
  • Able to push/pull and lift 50 lbs. of weight
  • Able to work in a fast-paced environment
  • Flexible availability (at least three days a week)
  • Able to stand, bend and reach for prolonged periods of time
  • Food handlers certificate a plus
  • Barista experience a plus
Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse  environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Average salary estimate

$41600 / YEARLY (est.)
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$41600K

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What You Should Know About Seasonal Ice Cream Server - Santa Monica, Van Leeuwen Ice Cream

At Van Leeuwen Ice Cream, we believe that good ice cream should make you feel good, which is why we're excited to welcome new Seasonal Ice Cream Servers to our Santa Monica location this summer! Since our journey began in a yellow truck in NYC back in 2008, we've aimed to create a community of happiness through our delicious ice cream. As a Seasonal Ice Cream Server, you'll be the face of our brand, bringing good vibes and sweet smiles to our customers. We're looking for enthusiastic team members who have fantastic people skills and a genuine love for ice cream. Your role will involve preparing and serving our amazing menu offerings, processing guest transactions efficiently, and maintaining store cleanliness according to established standards. You’ll have the opportunity to work in a dynamic environment while enjoying the perks of making up to $31 per hour with tips during our peak summer months! To qualify, you’ll need to be at least 18 years old, hold a local Department of Health Food Handlers License, and be available to work a minimum of three shifts per week, including past 1am. If you have a passion for ice cream and want to be part of a team that prioritizes joy and community, we would love to have you at Van Leeuwen Ice Cream in Santa Monica this summer!

Frequently Asked Questions (FAQs) for Seasonal Ice Cream Server - Santa Monica Role at Van Leeuwen Ice Cream
What are the responsibilities of a Seasonal Ice Cream Server at Van Leeuwen Ice Cream in Santa Monica?

As a Seasonal Ice Cream Server at Van Leeuwen Ice Cream in Santa Monica, your primary responsibilities include preparing and serving all menu items according to our world-class service standards, processing guest transactions at the register, maintaining cleanliness in the store, and providing excellent customer service. You will also assist with inventory tasks and follow safety and employee conduct standards to ensure a smooth operation.

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What qualifications do I need to apply for the Seasonal Ice Cream Server position at Van Leeuwen Ice Cream in Santa Monica?

To apply for the Seasonal Ice Cream Server position at Van Leeuwen Ice Cream in Santa Monica, you must be at least 18 years old and possess a Department of Health Food Handlers License. Additionally, we prefer candidates who can work a minimum of three shifts a week, can operate a POS system, and have the ability to lift up to 50 lbs. Previous experience as a barista or in food service is a plus!

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How many hours can I expect to work as a Seasonal Ice Cream Server at Van Leeuwen Ice Cream in Santa Monica?

As a Seasonal Ice Cream Server at Van Leeuwen Ice Cream in Santa Monica, you can expect to work at least three shifts per week during the summer season, totaling approximately 15-20 hours weekly. However, hours may vary based on business needs, and there's potential for additional shifts during peak service times!

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What is the pay structure for Seasonal Ice Cream Servers at Van Leeuwen Ice Cream in Santa Monica?

Seasonal Ice Cream Servers at Van Leeuwen Ice Cream in Santa Monica earn $20 per hour, with the potential to make up to an additional $11 per hour in tips. This means you can earn approximately $31 per hour during busy summer service, making it a rewarding opportunity for those who genuinely enjoy working with customers!

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What qualities are Van Leeuwen Ice Cream looking for in a Seasonal Ice Cream Server in Santa Monica?

At Van Leeuwen Ice Cream, we seek Seasonal Ice Cream Servers who are enthusiastic, self-starters with positive energy and strong people skills. Ideal candidates should be team-oriented, able to work independently, and have a genuine passion for ice cream and customer service to represent our brand positively in the Santa Monica community.

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Common Interview Questions for Seasonal Ice Cream Server - Santa Monica
Why do you want to work as a Seasonal Ice Cream Server at Van Leeuwen Ice Cream?

When answering this question, highlight your love for ice cream and your passion for customer service. You could mention how Van Leeuwen's commitment to happiness resonates with you and how you wish to be part of a brand that promotes joy through its product.

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How would you handle a difficult customer at Van Leeuwen Ice Cream?

It's essential to stay calm and listen to the customer's concerns attentively. You can respond by expressing empathy and finding a solution that fulfills their needs, demonstrating your ability to handle pressure while providing excellent customer service.

Join Rise to see the full answer
Can you describe a time you worked as part of a team?

Share an experience where teamwork was crucial, perhaps in a setting with similar demands. Explain your role, how you collaborated with your team members, and the positive outcome of your collective effort. Focus on communication and collaboration skills.

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How do you ensure cleanliness and sanitation in a food service environment?

Emphasize your understanding of cleanliness standards and your attention to detail. You can discuss practices such as following proper food storage guidelines, regular cleaning routines, and always being mindful of the workspace to ensure it meets health and safety regulations.

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What do you think makes for excellent customer service?

Highlight elements such as active listening, empathy, friendly interaction, and prompt service. Explain that creating a positive atmosphere for customers is vital and how you incorporate these aspects into your service.

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How do you cope with a fast-paced work environment?

Discuss your organizational skills and the ability to prioritize tasks effectively. Mention techniques such as remaining calm, focusing on one task at a time, and using time management strategies to ensure excellent service even during busy times.

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What would you do if an order was incorrect?

Express the importance of addressing the situation promptly and professionally. Ensure you would apologize to the customer for the mistake and correct the order as quickly as possible to maintain customer satisfaction.

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How would you promote teamwork among your colleagues as a Seasonal Ice Cream Server?

Talk about the significance of open communication, sharing responsibilities, and fostering a supportive environment. You might suggest team-building activities or being approachable and friendly, making it easy for teammates to collaborate.

Join Rise to see the full answer
Describe an instance where you had to learn a new skill quickly.

Share a relevant experience where you adapted to a new task or skill in a short timeframe, such as learning a new POS system or menu items. Emphasize your ability to learn quickly and remain effective under pressure.

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What excites you the most about working at Van Leeuwen Ice Cream?

Share your genuine excitement for the company's mission, its creativity in making flavors, and the prospect of engaging with customers who share a love for ice cream. This will show your enthusiasm for being part of the team.

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Van Leeuwen Ice Cream is an artisan ice cream company specializing in organic & natually occuring ingredients. The company offers traditional & vegan selections. Founded in 2008, Van Leeuwen Ice Cream has locations throughout New York & ice cream ...

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Part-time, on-site
DATE POSTED
March 17, 2025

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