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Account Representative - Water Treatment Chemicals - job 2 of 2

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Ready to make a splash in water treatment?

At Veolia, we're on a mission to create a
cleaner, more sustainable world by helping cities and industries efficiently manage their
resources. We take immense pride in our diverse and inclusive team, celebrating the
valuable contributions of individuals from all walks of life. We welcome diverse
applicants to fuel our success, especially those interested in applying their expertise
and problem-solving skills to our on-site technical roles!

Join Veolia as an Account Representative and take your career to new heights. We value
candidates with technical experience or formal education in a STEM concentration, who
share a genuine passion for environmental sustainability and a consultative customer
approach.

In this position you will work at customer's sites in and around Baltimore.

As an Account Representative, you'll play a crucial role in driving innovation and sustainability.
Working closely with our customers, you'll create advanced equipment and chemical
treatment solutions across various industries. Beyond managing the sales lifecycle,
you'll serve as a technical advisor, understanding customer needs and delivering
creative solutions to improve energy and water efficiency, enhance profitability, and
protect our natural resources.

Joining our Account Management Team comes with excellent benefits and perks,
including:
● Career Growth & Global Impact: Propel your career forward while making a
positive global impact. Benefit from top-tier training and the freedom to work
remotely, alongside opportunities for meaningful travel to learn from industry
experts.
● Supportive Culture & Rewards: Thrive in a culture that prioritizes safety and
support, coupled with competitive compensation and immediate access to
comprehensive benefits. Enjoy flexible work arrangements, incentive programs,
and a robust retirement plan, fostering well-being and recognition.
● Autonomy & Enhanced Benefits: Experience the autonomy of remote work and
flexible scheduling, coupled with extensive travel opportunities across North
America. Benefit from a company vehicle for both professional and personal use,
showcasing our commitment to employee perks.

Key Responsibilities:
● Navigating Treatment Complexities: Harness your knowledge and skills to
navigate the complexities of water treatment, ensuring customer safety and
adherence to environmental regulations through the application of cutting-edge
technologies.
● Field-based Adventure: Step outside the office into the field, working on
commercial sites with field test equipment and water treatment tools. Embrace
proactive problem-solving and innovation.

● Team Collaboration for Growth: Join a collaborative team, sharing best practices
and creating customized solutions in daily meetings. Partner with colleagues of
diverse backgrounds to enhance account growth with exceptional solutions.

Qualifications

Core Requirements:
● Bachelor's Degree, or equivalent, in Engineering (Chemical, Industrial, or Mechanical), Biology, Chemistry, Environmental Science, Technology, preferred. Minimum 10+ years of direct experience in the field and water treatment industry will also qualify, high school education is required. 
● Ability and willingness to work in a range of environments, including heavy
industrial facilities, light manufacturing facilities, and commercial & institutional
properties.
● A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify). 
Other Useful Skills & Abilities:
● Experience in direct sales, customer service, account management, or industry
operations is a plus!
● Proficiency in computer skills, including Google Docs, Google Sheets and
Google Slides
● Inclusive communication and technical (computer) skills will come in handy.

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger
communities. We’re an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we
also offer competitive compensation and benefits that include:
●Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $80,000 - $95,000 annually.
● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS, and no fee will be due.

All your information will be kept confidential according to EEO guidelines.


 

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Average salary estimate

$87500 / YEARLY (est.)
min
max
$80000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Representative - Water Treatment Chemicals, Veolia Environnement SA

Are you ready to dive into a rewarding career as an Account Representative at Veolia? Here in Baltimore, we’re not just working with water; we’re passionate about shaping a sustainable future. Veolia Group is a global leader in environmental services, and our Water Technology Business is dedicated to addressing the world's challenges in water scarcity and quality. As an Account Representative, you’ll be at the forefront of innovation, collaborating with customers to implement cutting-edge water treatment solutions tailored to their needs. Your technical background—preferably in a STEM field—will be essential as you consult directly with clients, ensuring they achieve optimal energy and water efficiency while complying with environmental regulations. You’ll embrace the adventure of working on-site with our field test equipment, bringing your problem-solving skills to life in real-world scenarios. Plus, we offer a work environment that truly values support and growth, with benefits that include competitive pay, flexible work arrangements, and a culture that prioritizes safety and inclusivity. If you’re looking to make an impact and grow your career while enjoying the perks of remote work and travel opportunities, then this is your chance to join our dedicated team at Veolia. Let’s work together towards a cleaner, more sustainable world!

Frequently Asked Questions (FAQs) for Account Representative - Water Treatment Chemicals Role at Veolia Environnement SA
What are the main responsibilities of an Account Representative at Veolia?

As an Account Representative at Veolia, your primary responsibilities will involve driving customer engagement by creating innovative water treatment solutions tailored to each client's needs. You will work closely with clients on their sites, manage the sales lifecycle, and serve as a technical advisor to ensure compliance with environmental regulations. Additionally, you will collaborate with colleagues to share best practices and continually enhance account growth.

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What qualifications do I need to become an Account Representative at Veolia?

To be considered for the Account Representative position at Veolia, you should have a Bachelor's Degree in Engineering, Biology, Chemistry, Environmental Science, or a related STEM field. Alternatively, extensive experience of 10+ years in the water treatment industry may substitute educational requirements. Furthermore, a valid driver’s license and the willingness to travel to customer sites around Baltimore are essential.

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What skills are beneficial for an Account Representative in the water treatment industry?

Beneficial skills for an Account Representative at Veolia include strong communication and interpersonal skills for effective customer engagement, proficiency in computer applications like Google Docs and Sheets, and problem-solving skills for navigating technical challenges in the field. Experience in direct sales, customer service, or account management will further enhance your effectiveness in this role.

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What is the salary range for the Account Representative position at Veolia?

The salary range for an Account Representative at Veolia is between $80,000 and $95,000 annually. This range considers the candidate's skills, experience, market conditions, and internal peer equity. Competitive compensation is accompanied by a comprehensive benefits package, including medical, dental, vision insurance, and a robust 401(k) plan.

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What is the work culture like for Account Representatives at Veolia?

Veolia promotes a supportive and inclusive work culture for its Account Representatives. The company values diversity and emphasizes safety while providing opportunities for growth and career development. Employees enjoy flexible working arrangements, autonomy in their roles, and a collaborative team environment, all of which contribute to a fulfilling work experience.

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Common Interview Questions for Account Representative - Water Treatment Chemicals
How do you approach problem-solving in water treatment solutions?

When approaching problem-solving in water treatment, I first assess the customer's specific needs and challenges. By gathering data and applying my technical expertise, I work collaboratively with the client and team to develop innovative and efficient solutions that are tailored to their unique situations.

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Can you provide an example of a successful project you've managed?

Certainly! In my previous role, I led a project where we implemented a new water treatment system for a manufacturing client. After assessing their needs, I collaborated with our technology team to design a customized solution that improved their water efficiency by 30%. The successful execution not only saved costs but also strengthened our client relationship.

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How do you keep up with new technologies in water treatment?

I regularly participate in industry webinars, read technical journals, and attend environmental conferences that focus on water treatment innovations. Networking with professionals in the field also helps me stay informed about the latest advancements and best practices.

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What role does customer feedback play in your approach?

Customer feedback is invaluable in my approach, as it informs how we can improve our services. I actively seek feedback after project completion and utilize it to refine our offerings and ensure we are meeting or exceeding customer expectations.

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How do you prioritize your tasks when managing multiple clients?

I utilize a project management tool to keep track of client needs and deadlines. By assessing the urgency and importance of each task, I strategize my schedule to ensure timely responses and deliverables, making sure all clients feel valued and supported.

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Explain your experience with compliance in water treatment.

I have extensive experience ensuring compliance with environmental regulations. In my previous role, I was responsible for conducting regular audits and ensuring that all projects adhered to local and federal regulations, which helped maintain our reputation as a reliable service provider.

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What techniques do you use for effective communication with clients?

I employ active listening techniques and adapt my communication style to suit the client’s preferences. Whether through regular updates via email, in-person meetings, or video calls, my focus remains on clear and transparent communication to build trust and maintain strong relationships.

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How do you handle challenging client interactions?

In challenging client interactions, I prioritize empathy and patience. I listen actively to their concerns and aim to understand their perspective. Then, I work collaboratively to find a mutually beneficial solution, always focusing on maintaining a positive relationship.

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What motivates you in your role as an Account Representative?

I am motivated by the opportunity to create a positive impact on the environment. Knowing that my work contributes to more sustainable water practices keeps me driven. Additionally, building strong relationships with clients and making a difference in their operations is incredibly fulfilling.

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What do you believe is the biggest challenge in the water treatment industry today?

One of the biggest challenges in the water treatment industry today is addressing water scarcity while ensuring quality and compliance with environmental standards. Balancing these complex needs requires innovative solutions and collaboration across sectors, which can be a motivating challenge in my work.

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Veolia group is the global leader in optimized resource management. With nearly 169,000 employees worldwide, the Group designs and provides water, waste and energy management solutions which contribute to the sustainable development of communities...

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Full-time, hybrid
DATE POSTED
March 20, 2025

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