Lead Doctor - Redmond, WA

As a Lead Doctor at Veterinary Emergency Group, your primary responsibilities include coaching fellow doctors on medical excellence, promoting customer experience, executing patient safety initiatives, and managing staff schedules. You will also lead monthly doctor meetings, assist with recruitment marketing, and occasionally fill in as the interim Medical Director. It’s a vital role that combines both clinical duties and leadership to ensure a top-tier veterinary emergency experience.

To qualify for the Lead Doctor role at the Veterinary Emergency Group, candidates should have earned a DVM, VMD, or an equivalent degree. A minimum of 2-3 years of emergency room experience is essential, with at least one year of leadership experience preferred. Candidates should also possess skills in emergency surgery and managing critical cases, along with flexibility for various shifts that may include evenings, weekends, and holidays.

The Lead Doctor at Veterinary Emergency Group plays a vital role in fostering a positive team culture. By initiating team huddles and recognizing small wins, you create an inclusive environment. Your leadership helps promote equitable treatment and ensure everyone feels valued, aligning with VEG's mission to provide a safe space for both staff and customers.

At Veterinary Emergency Group, the Lead Doctor can expect robust support from local leadership and the Medical Director. This includes access to advanced diagnostic tools, mentoring for fellow doctors, and assistance with patient safety initiatives. VEG nurtures a collaborative environment where your growth and the growth of your team are prioritized, making it easier for everyone to thrive.

The vision for the Lead Doctor role at Veterinary Emergency Group is to lead by example in promoting medical excellence and a superior customer experience. You will embody VEG's core values, coach your peers, and drive initiatives that enhance both patient care and team dynamics, ensuring that every pet and pet owner feels supported during emergencies.

When answering this question, focus on how to assess the severity of cases quickly and make informed decisions that prioritize patient needs. Share strategies from your past experiences that demonstrate your ability to triage effectively while maintaining clear communication with your team.

Provide a specific instance where you guided a colleague through a challenging case. Outline your approach and how it contributed to their growth, reinforcing the importance of mentorship in the veterinary field.

Discuss your ideas for team-building activities and recognition programs. Explain how these initiatives would foster a sense of community and collaboration, ultimately leading to better outcomes for both pets and staff at VEG.

Share your approach for staying calm and empathetic in challenging situations. Highlight the importance of active listening and how you find solutions that satisfy both the client and the clinic's standards.

Discuss specific experiences where you’ve successfully managed critical cases, employing your skills in triage, treatment protocols, and collaborative decision-making. Mention any specialized training that enhances your capability in these situations.

Reflect on the values that define 'the VEG way' such as customer-centric care, teamwork, and innovation in emergency veterinary practices. Show your understanding of how these values shape every aspect of clinical practice.

Emphasize your commitment to ongoing education in veterinary medicine. Discuss any training, conferences, or workshops you've attended, and how you plan to stay updated on advancements in the field.

Discuss the importance of creating an inclusive environment for both staff and clients. Share examples of how you've addressed bias and fostered equitable treatment in your previous roles.

Share a structured approach for conflict resolution, emphasizing the importance of open communication, understanding different perspectives, and finding common ground to restore team harmony.

Convey your passion for emergency veterinary medicine and how VEG’s mission to support people and their pets aligns with your own values. Express excitement for contributing to an innovative and compassionate team.