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Sr. Product Manager - Client Group

Sr Product Manager, Client Group Virta Health is on a mission to reverse Type 2 diabetes and obesity. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or obesity. Virta is changing this by helping people reverse type 2 diabetes and obesity through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and live diabetes-free. Join us on our mission to reverse diabetes and obesity in 1B!This isn't a traditional B2B role. The Senior Product Manager in our Client Group is a strategic role that sits at the core of Virta’s ability to scale. You’ll design, build, and evolve the data services, tools, and experiences that enable our clients and internal teams to launch, manage, and grow with excellence.You’ll work across a wide range of complex workflows—from eligibility ingestion and claims processing to marketing campaigns and compliance reporting. Your work will power the day-to-day operations of Virta’s Customer Success, Sales, Implementation, and Finance teams—and deliver value directly to the clients who depend on us.You will manage the direction and execution of a cross functional product development team, and play a critical role in setting company-wide strategy. You’ll partner with your team Engineering, Data, Design along with your stakeholders Customer Success, Implementation and Sales to build intuitive, scalable, and cutting-edge tools, leveraging AI to further drive efficiencies. If you’re motivated by complexity, energized by data, and passionate about building scalable systems that drive meaningful impact, we’d love to meet you.Responsibilities• Define and drive the product strategy and roadmap that enables Virta to efficiently serve and grow with hundreds of clients across diverse segments.• Build tools and workflows for cross-functional internal teams (Sales, Customer Success, Implementation, Finance, and Clinical Operations) that allow them to launch and support clients with speed and confidence.• Own core operational data systems—from Client CRM, eligibility ingestion to prior authorization to claims—to ensure seamless integration across client and Virta’s internal systems.• Leverage AI and automation to improve productivity, optimize workflows, and reduce errors and manual tasks.• Deliver Reporting-as-a-Product, creating scalable dashboards and custom outputs that meet the needs of both internal teams and external clients.• Design for scale by building capabilities and setting data standards within internal teams that reduce manual overhead and streamline service delivery.• Collaborate deeply with stakeholders across Engineering, Data, Design, and Operations to turn complex challenges into elegant, usable, and impactful solutions.You’ll be great for this role if you:• You have 7+ years of experience in a product management, or related product development role.• Comfortable navigating ambiguity and complexity driving 0 to 1 product development.• You’ve tackled data interoperability or integration initiatives. You’ll need to understand APIs, FHIR standards, Eligibility and Claims data to write product specs that translate business requirements to technical specs.• You enjoy solving data problems and how data can be leveraged across systems.• Strong organizational, leadership, and communication skills• Experience shipping consumer-facing applications with a focus on behavior change is a plus• Experience working with AI products in a consumer application is a plusValues-driven cultureVirta’s company values drive our culture, so you’ll do well if:• You put people first and take care of yourself, your peers, and our patients equally• You have a strong sense of ownership and take initiative while empowering others to do the same• You prioritize positive impact over busy work• You have no ego and understand that everyone has something to bring to the table regardless of experience• You appreciate transparency and promote trust and empowerment through open access of information• You are evidence-based and prioritize data and science over seniority or dogma• You take risks and rapidly iterateIs this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected!As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $170,000 to $200,000. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.#LI-remote

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What You Should Know About Sr. Product Manager - Client Group, Virta Health

As a Senior Product Manager in the Client Group at Virta Health, based in Chazy, NY, you’ll be a vital player in our mission to transform lives by reversing Type 2 diabetes and obesity. At Virta, we believe that traditional treatment methods aren’t cutting it, and we’re changing the game through innovative technology and personalized care. In this strategic role, you’ll design and refine data services and tools that empower both our clients and internal teams to deliver exceptional results. You’ll engage with diverse workflows, from managing eligibility and claims processing to developing effective marketing campaigns. By leading a cross-functional product development team, you will influence company-wide strategies and work alongside brilliant engineers, designers, and stakeholders in Customer Success and Sales. Your expertise will help us build intuitive, scalable systems that enhance productivity and efficiency. You’re the ideal candidate if you thrive in complex environments, have a knack for data, and are passionate about creating impactful solutions that can support hundreds of clients. If you have over seven years of experience in product management, and a strong understanding of data interoperability and integration, we’d love for you to join our team and help us make a difference. With a competitive salary range and a collaborative culture, Virta Health offers a unique opportunity to be part of a meaningful journey for our clients and community.

Frequently Asked Questions (FAQs) for Sr. Product Manager - Client Group Role at Virta Health
What are the main responsibilities of a Senior Product Manager at Virta Health?

The Senior Product Manager at Virta Health is tasked with defining and driving the product strategy and roadmap. This includes building tools and workflows for cross-functional teams, managing core operational data systems, and leveraging AI to enhance productivity. Your role is crucial in ensuring that internal teams can efficiently launch and support hundreds of clients with confidence and speed.

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What qualifications do I need for the Senior Product Manager role at Virta Health?

To be considered for the Senior Product Manager position at Virta Health, you should have at least seven years of experience in product management or a related field. Expertise in data interoperability, APIs, and an understanding of FHIR standards is essential. Strong organizational and communication skills, along with a proven track record of shipping consumer-facing applications, will also set you apart.

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What kind of development environment can I expect as a Senior Product Manager at Virta Health?

At Virta Health, you can expect a collaborative and innovative environment. The Senior Product Manager works closely with teams across Engineering, Data, Design, and Operations, focusing on turning complex challenges into user-friendly solutions. You'll be empowered to take initiative and collaborate in a values-driven culture that prioritizes teamwork and impact over busy work.

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How does the Senior Product Manager role at Virta Health contribute to improving client services?

The Senior Product Manager plays a pivotal role in enhancing client services by developing tools and workflows that streamline operations for internal teams like Sales and Customer Success. By owning core operational data systems and leveraging technology, this role contributes to the efficiency and overall experience of the clients relying on Virta's services.

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Can you describe the team dynamics for the Senior Product Manager at Virta Health?

The team dynamics for the Senior Product Manager at Virta Health are characterized by collaboration, transparency, and empowerment. You will work in a cross-functional environment where open communication is encouraged. The position allows for diverse thought and innovation, as you engage with various stakeholders to create scalable, impactful solutions in a mission-driven culture.

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Common Interview Questions for Sr. Product Manager - Client Group
Can you describe your experience with managing product development teams?

To effectively answer this, detail specific experiences where you led product teams, focusing on how you drove collaboration and overcame challenges. Include examples of successful projects and how you utilized team strengths to achieve goals.

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How do you prioritize features when managing a product roadmap?

Discuss your method for prioritization, such as using a framework like RICE (Reach, Impact, Confidence, Effort) or MoSCoW (Must have, Should have, Could have, Won't have). Share examples of tough choices and how you supported your decisions with data.

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What strategies do you use to understand client needs and integrate them into product planning?

Talk about your approach to gathering user feedback through surveys, interviews, and data analysis. Explain how you translate client needs into actionable product features and emphasize the importance of ongoing communication with stakeholders.

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How do you leverage data analytics in your decision-making process?

Share specific examples of how you’ve used data to inform product decisions and strategies. Discuss the tools you utilize for analytics and how data has driven successful outcomes in previous projects.

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What experience do you have with integrating data and managing APIs?

Outline your experience with data interoperability initiatives, focusing on specific projects where you worked with APIs. Explain your understanding of FHIR standards and how you’ve applied this knowledge in a product setting.

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How do you ensure seamless collaboration between cross-functional teams?

Elaborate on the communication strategies you implement, such as regular sync-ups, shared project management tools, and fostering an environment of transparency. Share a success story that highlights effective collaboration.

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Describe a time when you had to pivot a product strategy. What led to this change?

Detail a specific instance where market feedback or data analysis indicated a need for change. Discuss your assessment process, how you communicated the pivot to your team, and the ultimate outcomes of that decision.

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What role does user experience play in your product development cycle?

Define how you factor user experience into your product decisions, from research and design to testing and feedback loops. Provide examples of how user-centered design principles have improved your product outcomes.

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How do you handle disagreements with team members or stakeholders?

Reflect on your conflict resolution skills, emphasizing the importance of open dialogue and understanding differing perspectives. Share an example of a disagreement you navigated successfully and the positive outcome that resulted.

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What are the biggest challenges you foresee in the Senior Product Manager role, and how would you address them?

Identify potential challenges such as navigating complex workflows or managing stakeholder expectations. Offer proactive solutions and strategies you would employ to address these challenges effectively.

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Virta Health provides remote treatment for type 2 diabetes without medications or surgery. Their approach results extend beyond diabetes reversal to other areas of metabolic and cardiovascular health, including sustained improvements in blood pres...

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Full-time, remote
DATE POSTED
April 11, 2025

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