Digital Sales Representative - job 16 of 21

As a Digital Sales Representative at Visa, your responsibilities include owning and managing relationships with longtail Tier 3 accounts, ensuring a full sales cycle from initial contact to closing the deal. You will drive sales through upsells and cross-sells, utilizing a variety of digital engagement tools such as video conferencing and digital whiteboards for client communications. Furthermore, you'll need to forecast sales, maintain account plans, and stay updated on industry trends and regulations affecting your territory.

Visa looks for candidates who are strategic, creative, and driven, with a solid understanding of sales principles and the ability to leverage data analytics. While specific educational requirements may vary, having experience in sales, particularly in a digital environment, is highly advantageous. Good communication skills are crucial, as well as an eagerness to learn continuously about Visa’s array of products and services.

In the role of Digital Sales Representative at Visa, you will utilize best-in-class sales technology and various digital sales tools to engage with clients and present solutions. This includes CRM software for account management, analytics tools for data-driven decision-making, and virtual communication platforms for presentations and client interactions. Mastering these tools will be essential to your success.

Visa is committed to the professional growth of its Digital Sales Representatives through continuous training and development opportunities. Being part of a global leader in payments, you’ll have access to mentorship programs, workshops, and resources that allow you to develop new skills, understand industry trends, and advance within the organization alongside your evolving career.

A typical day for a Digital Sales Representative at Visa involves managing existing accounts, identifying new opportunities, creating presentation materials, and communicating with clients through various digital platforms. You’ll be expected to collaborate with your sales team to develop strategies while continually working towards meeting and exceeding your sales targets and KPIs. Flexibility, enthusiasm, and teamwork are vital components of your daily routine.

Discuss specific sales tools you have used previously and how they contributed to your success in managing accounts and closing sales. Highlight your adaptability to new technologies and your eagerness to learn Visa's proprietary systems.

Explain your approach to client management, including regular check-ins, personalized communication, and understanding client goals. Share examples of how you've built and maintained strong relationships in past roles.

Discuss methods such as market research, networking, and analyzing data trends to uncover new potential clients. Provide examples of successful strategies you've utilized in previous positions.

Share your techniques for identifying the root causes of objections and addressing them with empathy and solutions. Mention a specific instance where you successfully turned an objection into a sale.

Articulate how Visa’s products and services benefit businesses, emphasizing aspects like security, vast payment networks, and tailored solutions. Highlight your enthusiasm for conveying this value to clients effectively.

Outline the different phases of the sales cycle, from lead generation to closing the deal. Discuss your experience with each phase and how you’ve kept organized throughout the process.

Talk about your methods for continuing education, such as following industry news, enrolling in relevant training programs, and joining professional networks to exchange insights with peers.

Identify key performance indicators that are crucial in sales, such as sales volume, client retention rates, or conversion rates. Provide real examples showcasing how you've consistently met or exceeded those KPIs.

Share a specific instance where team collaboration led to success. Emphasize your role within the team, any challenges faced, and how collectively overcoming them contributed to your sales achievements.

Express your interest in Visa’s innovative culture, growth opportunities, and commitment to excellence in the payments industry. Connect your personal career goals with Visa’s mission and vision.