Director Product, Agentic Partnerships - job 11 of 12

The Director of Product for Agentic Partnerships at Visa Commercial Solutions plays a pivotal role in leading the development of innovative B2B payment solutions. This role involves partnering with leading AI technology providers to accelerate innovation, negotiating commercial deals, and co-creating solutions tailored to client needs. The position requires a blend of strategic planning, partnership management, and product development expertise, aimed at enhancing the overall efficiency of payments within the commercial ecosystem.

To be considered for the Director of Product role at Visa Commercial Solutions, candidates should have a robust understanding and hands-on experience with GenAI and Agentic AI. Proven leadership skills, especially in establishing and managing strategic partnerships, as well as a track record of developing commercial deals are essential. Furthermore, strong collaborative skills to connect with various teams and a creative mindset for innovation are paramount for success in this role.

The Director of Product at Visa Commercial Solutions drives innovation by identifying cutting-edge opportunities in AI technologies and collaborating with external and internal teams. They are responsible for quickly prototyping new ideas, leveraging existing Visa solutions, and engaging with clients to test and validate concepts. This role is crucial in positioning Visa as an industry leader in commercial payments and ensuring continuous growth in innovative product offerings.

The work environment for the Director of Product at Visa Commercial Solutions is dynamic and collaborative, with a strong emphasis on teamwork across various departments such as engineering, user experience, and business units. The role operates in a hybrid setting where regular communication with senior leadership and cross-functional teams is vital. Employees are encouraged to embody Visa’s Leadership Principles, fostering an inclusive and high-performing culture.

Key responsibilities of the Director of Product at Visa Commercial Solutions include strategic planning, partnership management, and the development of comprehensive monetization strategies. They are expected to lead cross-functional teams to design and pilot innovative products, track performance metrics, and maintain alignment with the overall strategic goals of the organization. Moreover, this role requires strong collaboration with sales teams and internal stakeholders to ensure successful go-to-market activities.

When identifying strategic partnerships, I start by understanding industry trends and potential collaborators that align with our vision and product offerings. I prioritize building relationships based on shared goals and mutual benefits, conducting thorough research on potential partners' capabilities, and mapping out how a partnership could enhance both parties' growth.

One notable commercial deal I negotiated involved partnering with an emerging fintech firm that offered a unique technology solution for payment processing. I gathered insights into their pricing model and leveraged it to craft a mutually beneficial arrangement that increased value for our clients while allowing my partner to gain access to a larger commercial market, resulting in a win-win outcome.

To align product development with client needs, I emphasize regular communication through client feedback sessions, surveys, and workshops. This approach ensures I capture their pain points and expectations early in the development process. Collaborating with cross-functional teams also helps us adapt our product strategies in real time, making necessary adjustments to meet client demands.

I believe that GenAI will become integral in personalizing user experiences and automating processes within commercial payments. By leveraging AI to analyze transactional data, businesses can gain actionable insights that drive efficiencies, reduce costs, and enhance decision-making. The future will see GenAI facilitating smarter, more adaptive payment solutions that cater to bespoke needs.

To ensure effective prototyping and piloting of innovations, I promote an agile methodology that allows for quick iteration based on feedback. I involve various stakeholders early in the prototyping phase, enabling us to validate concepts and make necessary adjustments based on their input. Regular check-ins and assessments keep the development aligned with project goals.

Collaboration is crucial for successful product management as it brings diverse perspectives that can enhance creativity and solve complex challenges. Working closely with cross-functional teams allows for better alignment on objectives, ensures technical feasibility, and leverages strengths from various departments to create a more cohesive end product.

I prioritize projects by assessing their strategic value, client impact, and alignment with our overall business objectives. I utilize a scoring system to evaluate potential ROI and feasibility, accompanied by stakeholder discussions to gather insights. This method allows me to allocate resources effectively to initiatives that promise substantial growth and market differentiation.

To track and communicate performance metrics, I implement a reporting framework that offers visibility into key performance indicators (KPIs) and regularly review them in team meetings. This transparency not only keeps everyone informed but also fosters a culture of accountability within the organization, enabling timely adjustments and strategic alignment.

One challenging situation arose during a product launch when we encountered unexpected technical difficulties. I coordinated a brainstorming session with the engineering team to troubleshoot and find scalable solutions. Open communication allowed us to adapt our strategy promptly, leading to a successful launch despite the hurdles.

Promoting an inclusive culture starts with actively seeking diverse perspectives and encouraging open dialogue. I prioritize initiatives that celebrate inclusion, such as training, mentorship programs, and team-building activities. By leading by example, I create an environment where all team members feel valued, fostering collaboration and encouraging everyone's contributions.