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Director, Software Engineering (AI Platform Development) - job 4 of 20

The payments industry is evolving rapidly, with innovative solutions emerging all the time. As a leader in this space, VISA is transforming into a technology-driven company, making significant investments to stay ahead. With strong demand for new solutions, this is an exciting time to be involved in payments.

Visa’s Ecosystem & Operational Risk (EOR) technology group is looking for a Director of Software Engineering to lead strategic initiatives within the Payment Fraud Disruption team. This team plays a crucial role in developing systems and services that detect and prevent fraud, helping safeguard Visa’s payment systems. We're looking for talented individuals with a strong engineering background, leadership experience, and a passion for solving complex problems in payments or related industries.

In this role, you’ll help shape the future of fraud prevention and work closely with business and technology partners to create impactful solutions. The position offers a hybrid work model, allowing you to work both remotely and in the office 3 days a week, depending on business needs. This is a great opportunity for someone eager to make a significant impact in the fast-growing payments industry.

Essential Functions:

  • Design and develop ML platforms and deploy them in a secure, reliable, robust and interoperable products.
  • Drive excellence in engineering practices across the SSDLC.
  • Drive adoption of Gen AI across the portfolio, for client innovation, business productivity and developer productivity.
  • Partner with Product teams on requirements and prioritization. Influence product strategy and roadmap.
  • Lead a multi-disciplinary team of data engineers , software developers, and AI & ML experts.
  • Develop and nurture the engineering team by hiring critical talent, driving retention, motivating, and mentoring staff, and driving career growth for team members.
  • Build an inclusive team culture, and a culture of ownership and accountability.
  • Drive strategic impact for EOR by delivering fit-for-purpose products with an accelerated time to market.
  • Ensure strong program management and governance practices for your team.
  • Forge strong partnerships with key stakeholders across Technology & Business.
  • Role model Visa Leadership Principles (VLPs).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$165000 / YEARLY (est.)
min
max
$150000K
$180000K

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What You Should Know About Director, Software Engineering (AI Platform Development), Visa

Join Visa as the Director of Software Engineering for AI Platform Development in Austin, where you'll play a pivotal role in an innovative, tech-savvy company that's reshaping the payments landscape! As the payments industry rapidly evolves, Visa is committed to leading the charge with cutting-edge technology and solutions that safeguard our payment systems. In this dynamic role, you will lead the Payment Fraud Disruption team, focused on developing advanced systems and services that detect and prevent fraud. Your strong engineering background and leadership experience will be essential as you design and deploy machine learning platforms to create secure and reliable products. You’ll collaborate with cross-functional teams, influencing product strategy and roadmap while driving the adoption of Generative AI across our offerings to enhance client innovation and productivity. We’re looking for someone passionate about solving complex problems and dedicated to nurturing an inclusive team culture. This position not only empowers you to make a significant impact in a fast-growing industry but also offers the flexibility of a hybrid work model, allowing you to balance remote work with in-office collaboration. If you’re eager to shape the future of fraud prevention and take on a leadership role in technical excellence, Visa is the perfect place for you!

Frequently Asked Questions (FAQs) for Director, Software Engineering (AI Platform Development) Role at Visa
What are the responsibilities of the Director of Software Engineering at Visa?

As the Director of Software Engineering at Visa, you will be responsible for leading the Payment Fraud Disruption team, designing and deploying machine learning platforms, and ensuring robust engineering practices across the software development lifecycle (SSDLC). You'll partner with product teams to align requirements, motivate and mentor staff, and drive adoption of Generative AI for enhanced productivity and innovation.

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What qualifications are required to apply for the Director of Software Engineering role at Visa?

To apply for the Director of Software Engineering position at Visa, you'll need a solid background in software engineering, leadership experience, and a strong understanding of the payments industry. Experience with machine learning and artificial intelligence technologies is essential, along with proven skills in team management, program governance, and strategic impact delivery.

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How does Visa foster a collaborative environment for its engineering teams?

At Visa, the collaborative environment is cultivated through strong partnership with key stakeholders across business and technology sectors. The company emphasizes building an inclusive culture where engineers are empowered to contribute, share ideas, and actively participate in decision-making, which is crucial for creating impactful, fit-for-purpose products.

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What is the work-life balance like for the Director of Software Engineering at Visa?

Visa promotes work-life balance by offering a hybrid work model for the Director of Software Engineering role. This flexibility allows you to work remotely and from the office, with the expectation of being in the office three days a week, fostering both productivity and collaboration in line with business needs.

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What leadership qualities are important for the Director of Software Engineering at Visa?

The Director of Software Engineering at Visa should embody leadership qualities such as strategic vision, effective communication, team motivation, and the ability to foster a culture of ownership and accountability. Being a role model for Visa's Leadership Principles (VLPs) is also vital in guiding and nurturing the engineering team.

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Common Interview Questions for Director, Software Engineering (AI Platform Development)
Can you describe your experience with machine learning platforms relevant to the role of Director of Software Engineering at Visa?

In responding to this question, highlight specific projects where you've designed and developed machine learning solutions. Discuss the technologies used, the challenges faced, and the impacts of your solutions on fraud detection or other relevant areas.

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How do you integrate AI technologies into existing software products?

Discuss your approach to integrating AI technologies, including assessing existing systems for compatibility and developing a roadmap for implementation. Emphasize the importance of collaboration with product teams and maintaining strong engineering practices.

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What strategies do you employ to foster team motivation and retention?

Share specific strategies that you have implemented, such as mentorship programs, career development initiatives, and a culture of recognition. Discuss how these efforts align with team performance and success.

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How do you prioritize product requirements in a fast-paced environment?

Explain your method for prioritizing features, including stakeholder engagement and adherence to strategic goals. Discuss balancing immediate business needs with long-term innovation considerations.

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Describe a time you faced a significant challenge in your previous role. How did you overcome it?

Frame your response by describing the context, your actions, and the outcomes. Focus on the skills used, such as problem-solving and leadership, that relate to the Director of Software Engineering role at Visa.

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How do you ensure excellence in engineering practices across the software development lifecycle?

Discuss specific methodologies you advocate, such as Agile practices or DevOps, that drive quality and efficiency. Highlight examples of how these practices led to successful project outcomes.

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What approach do you take to build partnerships with business stakeholders?

Elaborate on your strategies for engaging with business teams. This could include regular collaboration meetings, feedback loops, and aligning engineering goals with business objectives to ensure a harmonious working relationship.

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How do you handle conflicts within your team?

Describe your conflict resolution approach, emphasizing open communication, understanding different perspectives, and finding a collaborative solution. Provide a specific example to illustrate your effectiveness in this area.

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What is your vision for the future of fraud prevention in payments?

Share your insights on emerging technologies and trends in fraud prevention. Discuss how AI and data analytics can be leveraged for predictive insights and how such developments can shape the future at Visa.

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How do you measure success for your engineering team?

Talk about the metrics you track to evaluate team performance, including project milestones, quality of deliverables, team engagement scores, and overall impact on the organization’s goals.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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