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Issuing Specialist Seller - job 1 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

Are you a passionate and results-driven individual looking to make a significant impact in the FinTech space? Join our team as an Issuing Specialist Seller at a forward-thinking company in Wilmington! This exciting role requires a strategic Sales Leader with extensive experience in the financial services industry, specifically with FinTech Issuers and Program Managers. You will dive deep into the payments ecosystem, understanding the intricate needs of our clients and forming key relationships. As an Issuing Specialist Seller, you'll collaborate with various internal teams, including Sales Operations and Product Strategy, ensuring clients receive tailored solutions that meet their specific challenges. You’ll be responsible for identifying high-potential Issuing clients and actively prospecting to close deals that foster growth and satisfaction. Your insights and proactive communication will be invaluable as you engage with leadership and decision-makers across complex organizations. This hybrid role also offers flexibility between remote and on-site work, making it a fantastic opportunity for professionals seeking a balanced work environment. With moderate to extensive travel, you'll have the chance to attend client meetings, conferences, and industry events. If you're ready to uplift clients with Visa's innovative solutions and take your sales career to the next level, we want to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the responsibilities of an Issuing Specialist Seller at your company?

As an Issuing Specialist Seller, you'll be responsible for a variety of key functions including developing and executing tailored sales strategies for Issuer-wide Value-Added Services. You will prospect, qualify, negotiate, and close opportunities within your territory, interact with multiple teams to ensure optimal client experiences, and maintain high levels of client satisfaction through proactive engagement.

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What qualifications are required for the Issuing Specialist Seller position?

To excel as an Issuing Specialist Seller, candidates typically need a solid background in financial services, especially within FinTech. Experience with Program Managers and navigating complex organizations is crucial. Strong communication skills, an understanding of the payments ecosystem, and proven sales success will also set you apart in this role.

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How does the Issuing Specialist Seller role collaborate with other teams?

The Issuing Specialist Seller works closely with cross-functional teams, including Generalist Sales, Sales Operations, and Product Strategy, to prepare sales proposals and presentations. This collaboration is vital to align our solutions with client needs and to ensure comprehensive market feedback is relayed for product development.

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What does a typical day look like for an Issuing Specialist Seller in Wilmington?

A typical day can involve client meetings, sales strategy preparation, collaborating with internal teams on marketing activities, and being on the lookout for new business opportunities. You'll engage with clients to identify their challenges, propose Visa solutions, and ensure a seamless client experience.

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Is the Issuing Specialist Seller role remote, in-office, or hybrid?

This role is hybrid, allowing you to alternate between remote and office work. You’ll be expected to work on-site 2-3 days a week based on business needs, providing a great mix of flexibility and collaboration with your team.

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Common Interview Questions for Issuing Specialist Seller
Can you describe your experience with FinTech issuers and how it applies to the Issuing Specialist Seller role?

In your answer, highlight specific experiences you’ve had working directly with FinTech issuers. Discuss how you navigated complex sales processes and the impact you had on client relationships.

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What strategies do you use to build relationships with key decision-makers in Issuer organizations?

Share examples of methodologies you've successfully applied in the past to foster relationships. Mention how you’ve tailored your approach based on the unique challenges and needs of each organization.

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How do you stay informed about trends and regulations affecting the payments ecosystem?

Explain your methods for staying updated, such as attending industry conferences, participating in professional networks, or following key publications. Showcase your proactive approach to learning and adapting.

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Can you provide an example of a successful negotiation you’ve conducted?

Talk about a specific negotiation, focusing on your strategy, obstacles you overcame, and how you reached a win-win conclusion for both your company and the client.

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What metrics do you consider most important to measure success in a sales role?

Discuss the key performance indicators you monitor, such as client acquisition cost, customer retention rates, and revenue growth. This demonstrates your analytical approach to sales.

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How do you approach preparing a sales proposal for a client?

Outline your process, emphasizing thorough research on the client's needs, collaboration with internal teams for accurate data, and how you highlight unique selling points of the Visa solutions.

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Describe a time when you turned a challenging client situation into a positive outcome?

Provide a specific instance where you successfully addressed client concerns or a service issue, detailing the steps you took to ensure their satisfaction and maintain the relationship.

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How do you incorporate feedback from clients into your sales strategy?

Discuss your approach to collecting feedback, analyzing it for trends, and how you've used that information to adjust your strategies to better align with client expectations.

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What do you know about Visa's value-based sales methodology?

Showcase your knowledge about the methodology and connect it to your personal sales philosophy, illustrating how this approach can benefit both clients and Visa.

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What is your approach to collaboration with cross-functional teams?

Emphasize your teamwork skills, providing examples of how effective communication and collaboration lead to improved client outcomes and project success in past roles.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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