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Issuing Specialist Seller - job 6 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

At Visa, we are on the lookout for an enthusiastic Issuing Specialist Seller to join our vibrant team in Wilmington. As a key player in the financial services landscape, particularly focused on FinTech solutions, you’ll be leveraging your extensive experience to navigate complex organizations and sell our tailor-made solutions to Issuers. In this dynamic role, you'll not only gain insights into the payments ecosystem but also develop robust strategies that align with Visa’s overarching goal of uplifting everyone, everywhere. You'll work closely with a diverse set of cross-functional teams including Sales Operations and Product Strategy, to ensure optimal client experience and continuous product improvement. Your daily adventures will include actively prospecting new Issuing clients, understanding their compliance and operational challenges, and negotiating deals that meet their unique needs. You'll also be responsible for keeping up-to-date records in Microsoft Dynamics to provide valuable insights into market trends. This hybrid position allows you the flexibility of working remotely while fostering vital in-person connections—typically requiring office presence for 2-3 days weekly. If you're passionate about pushing boundaries and driving success in Issuing Solutions, we would love to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What responsibilities does the Issuing Specialist Seller at Visa in Wilmington have?

The Issuing Specialist Seller at Visa in Wilmington is responsible for navigating complex organizations to sell FinTech solutions specifically tailored for Issuers. This includes actively prospecting new clients, developing sales strategies, and ensuring high levels of client satisfaction through regular outreach and relationship-building. The role also involves collaborating with cross-functional teams to prepare marketing materials that highlight Visa's extensive solution offerings.

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What qualifications are required for the Issuing Specialist Seller position at Visa?

To be successful as an Issuing Specialist Seller at Visa, candidates typically require significant experience in the financial services industry, specifically within FinTech. A strong understanding of emerging trends, regulatory changes, and operational challenges faced by Issuers is critical. Excellent communication skills and the ability to collaborate with cross-functional teams are also essential for managing the sales cycle effectively.

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How does the Issuing Specialist Seller position at Visa contribute to client satisfaction?

The Issuing Specialist Seller at Visa plays a pivotal role in ensuring client satisfaction by proactively engaging with clients to understand their needs and providing tailored insights. By developing strong relationships with key decision-makers within client organizations and ensuring the delivery of solutions that meet their specific operational challenges, the issuing specialist enhances the overall client experience.

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What sales strategies will the Issuing Specialist Seller at Visa be developing?

The Issuing Specialist Seller at Visa will be responsible for devising and executing sales strategies that align with Visa’s purpose of being the best way to pay and be paid. This involves identifying high-potential Issuing clients to target and nurturing these relationships strategically, focusing on both acquiring new clients and upselling existing ones.

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What kind of travel is expected for the Issuing Specialist Seller role at Visa?

The Issuing Specialist Seller role at Visa requires moderate to extensive travel, including attending client meetings, conferences, and partner events. This travel is essential for fostering relationships and understanding the needs of clients within the financial services space.

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Common Interview Questions for Issuing Specialist Seller
What strategies do you use to identify high-potential Issuing clients?

In answering this question, you should discuss techniques such as market analysis, networking at industry events, and leveraging data insights to identify clients that benefit most from Visa's solutions. Providing a specific example can demonstrate your strategic thinking and success in client acquisition.

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How do you handle objections from clients when selling Issuer solutions?

Discuss your approach to handling objections by emphasizing active listening and empathy. Explain how you clarify misunderstandings and provide tailored solutions that specifically address each client's concerns, thereby reinforcing the advantages of Visa's services.

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Can you describe a successful sales negotiation you’ve conducted?

Provide detailed steps of a successful negotiation, including how you prepared for the meeting, aligned your proposal with the client's needs, and used effective communication to build rapport. Highlight the outcome and how it benefited both parties, showcasing your negotiation skills.

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What do you think are the key trends currently shaping the FinTech industry?

Answer this question by discussing emerging technologies, regulatory changes, and shifts in consumer behavior that impact the FinTech landscape. Incorporate insights about Visa’s adaptability to these trends and how this informs your sales approach.

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How do you collaborate with cross-functional teams?

Discuss your communication strategies and processes for collaborating effectively with Product Management, Sales Operations, and Marketing teams. Emphasize your experience in these collaborations leading to improved client outcomes and innovation in product offerings.

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What techniques do you use to ensure your clients are satisfied post-sale?

Detail your approach to client follow-ups, regular check-ins, and feedback solicitation. You can mention how you use these interactions to deepen relationships, uncover additional needs, and foster client loyalty to Visa services.

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What experience do you have with Visa's technology and solutions?

Be prepared to discuss specific Visa technologies you are familiar with, how you’ve previously used them to solve client challenges, and your understanding of their advantages in the marketplace.

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How do you manage your sales pipeline and forecasting?

Explain your method for tracking sales activities using tools like Microsoft Dynamics for updates and insights. Discuss how this helps you assess your pipeline and make informed decisions to meet sales targets effectively.

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What’s your approach to understanding regulatory challenges in FinTech?

Highlight your commitment to ongoing education and research regarding regulations affecting the financial services sector. Share examples of how you’ve navigated these challenges for clients to ensure compliance while promoting Visa’s solutions.

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Why do you want to work as an Issuing Specialist Seller at Visa?

Reflect on your passion for the financial technology industry, and how Visa’s mission aligns with your career goals. Discuss what motivates you about working in a leading organization that emphasizes innovation and customer focus in its services.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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