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Principal, Senior Sales Manager

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Principal, Senior Sales Manager to be responsible for providing coaching, leadership, and development to a team of Sales professionals, as well as providing sales leadership within Zayo. The Principal, Senior Sales Manager will drive the team to meet and exceed monthly, quarterly, and annual sales goals and provide guidance and counsel throughout the sales process to drive the sales cycle to closure.


The successful candidate will execute and drive team selling initiatives to develop customer relationships and drive sales of end user connectivity, metro and national backbone solutions, wireless infrastructure services and Edge Solutions. The ideal candidate has a strong understanding of telecommunications within the Enterprise space with the ability to work on large, complex deals applying a consultative and trusted advisor approach.


This is an onsite position at Zayo Group headquarters in downtown Denver, Colorado.


Responsibilities:

  • Lead a team to generate sales revenue by actively promoting Zayo products and services to targeted account base.

  • Provide coaching to team of Sales representatives in the sale of Zayo products and services to regional account patch.

  • Oversee the teams’ recruiting, hiring, and training program; including participation in training new hires as they onboard. 

  • Present proposals and manage customers though the sales process.

  • Maintain current business relationships with customers, securing existing revenue on long-term commitments.

  • Apply knowledge of customers, industry, and services to achieve revenue targets.

  • Identify, initiate contact with, and qualify potential customers.

  • Track, analyze and report on sales performance and activities in Zayo’s CRM tool and other reporting tools.

  • Develop accurate and timely forecasts of sales opportunities.

  • Develop and maintain records of customer activity for reporting of sales and forecasts.

  • Provide accurate and timely information to management.

  • Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.

  • Participate in the creation and delivery of high-level face-to-face sales presentations that demonstrate the latest Zayo products and services.

  • Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.

  • Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace.

  • Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Qualifications:

  • Bachelor’s degree or equivalent from four-year college; or equivalent combination of education and experience.

  • Minimum of five (5) years experience selling within industry.

  • Minimum of five (5) years demonstrated experience leading successful sales teams.

  • Passion for coaching and developing entry-level talent.

  • Strong financial acumen.

  • Demonstrated success and consistency in achieving targeted sales goals.

  • Excellent communication skills, both verbal and written.

  • Exceptional customer service and relationship building and maintaining skills.

  • Thorough understanding of account management and the strategic selling process.

  • Effective problem solving, leadership, and interpersonal skills.

  • Excellent time management and organizational skills.

  • A sense of urgency and desire to rapidly accelerate results and career with Zayo Sales

  • Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills.

  • Knowledge of Microsoft Word, Excel, and PowerPoint; Salesforce a plus.

  • Complete understanding of Zayo’s value proposition, products and services such as Ethernet, OCN, IP Transport, Dark Fiber, Custom Access, and Colocation.

  • Knowledge and understanding of wireless infrastructure landscape including macro towers, small cells, wireless spectrum and industry trends.

  • Consistent focus on results and goal achievement. Strong teamwork skills.

  • Ability to handle ambiguity and anticipate and quickly react to changes in a fast-paced environment.

Estimated base salary range: $89,100 - $133,650 USD/annually.

#LI-BW1

The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance

  • Retirement 401(k) Savings Plan

  • Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Average salary estimate

$111375 / YEARLY (est.)
min
max
$89100K
$133650K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Principal, Senior Sales Manager, Zayo

Are you ready to take your sales leadership skills to the next level? Join Zayo as a Principal, Senior Sales Manager in Denver, CO! At Zayo, we're all about providing mission-critical bandwidth to some of the world's most influential companies, and we want you to lead the charge! In this role, you'll be at the helm of a dynamic sales team, driving efforts to meet and exceed our ambitious sales targets. You'll be responsible for coaching and developing your team to ensure they have the tools and knowledge to thrive in selling our exceptional products and services. Your knack for building strong customer relationships will empower your team to navigate complex sales processes and close deals. We're seeking someone who truly understands the telecommunications landscape and is passionate about driving success within the Enterprise space. With your leadership, you'll oversee recruiting, training, and the overall sales strategy while collaborating with different departments to ensure our customers are satisfied. Zayo’s extensive offerings—ranging from dark fiber to Edge Solutions—provide you with the perfect platform to showcase your talents. You'll participate in high-level sales presentations, keep a close eye on market trends, and leverage your excellent communication skills to foster lasting client partnerships. This is more than just a job; it's a chance to be part of something significant in a vibrant industry. If you're ready for this exciting opportunity at Zayo, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Principal, Senior Sales Manager Role at Zayo
What are the main responsibilities of a Principal, Senior Sales Manager at Zayo?

As the Principal, Senior Sales Manager at Zayo, you'll lead a sales team, generate revenue by effectively promoting Zayo's products and services, coach team members, oversee training programs, manage customer relationships, and develop accurate sales forecasts. Your role is pivotal in not only achieving sales goals but also enhancing team performance in a competitive telecommunications landscape.

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What qualifications are needed for the Principal, Senior Sales Manager position at Zayo?

To excel as a Principal, Senior Sales Manager at Zayo, candidates should have a Bachelor’s degree, at least five years of sales experience in the telecommunications industry, and successful leadership experience in managing sales teams. Strong financial acumen, excellent communication skills, and a proven track record in meeting sales goals are essential qualifications for this role.

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What skills will help me succeed as a Principal, Senior Sales Manager at Zayo?

Success in the Principal, Senior Sales Manager role at Zayo hinges on your leadership and interpersonal skills. You'll need effective problem-solving abilities, a solid understanding of account management, and a strategic approach to selling. Your strong customer service skills and ability to navigate a fast-paced environment will also greatly enhance your success in driving results.

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What can I expect from the sales culture at Zayo as a Principal, Senior Sales Manager?

At Zayo, the sales culture is centered on collaboration, innovation, and achieving outstanding results. As a Principal, Senior Sales Manager, you'll experience an environment that emphasizes team success and rewards high performance. Zayo encourages its sales professionals to take ownership of their roles, develop their skills, and contribute to a collaborative atmosphere that greatly enhances customer satisfaction.

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What opportunities for growth are available for the Principal, Senior Sales Manager at Zayo?

Zayo is committed to the personal and professional growth of its employees. As a Principal, Senior Sales Manager, you'll have opportunities to advance your leadership skills, engage in ongoing training, and play a pivotal role in driving sales strategy. The dynamic nature of our industry provides ample chances for career advancement and broadened responsibilities as you demonstrate your capabilities.

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Common Interview Questions for Principal, Senior Sales Manager
How do you approach coaching sales representatives?

When coaching sales representatives, I emphasize a collaborative approach that focuses on their strengths while identifying areas for improvement. I provide real-time feedback and actively engage in role-plays to simulate sales scenarios, fostering a learning environment that correlates with Zayo's consultative sales approach.

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Can you describe your experience in managing complex sales deals?

In my previous roles, I’ve managed complex sales deals by employing a strategic approach that includes thorough needs assessment, collaboration with cross-functional teams, and cultivating strong relationships with key stakeholders. This proactive method ensures successful outcomes and satisfaction for both the client and Zayo.

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What strategies do you use to achieve quarterly sales goals?

Achieving quarterly sales goals requires a mix of clear goal setting, strategic planning, and team motivation. I implement regular performance tracking, instill accountability within my team, and keep communication open to ensure everyone is aligned and focused on our targets at Zayo.

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How do you handle rejection in sales?

Handling rejection in sales is a natural part of the process. I view it as a learning opportunity, analyzing what could have been done differently. It's crucial to remain resilient, maintain a positive attitude, and keep moving forward to find new opportunities for success.

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What is your approach to relationship building with clients?

My approach to relationship building is founded on trust and open communication. I make an effort to truly understand my clients' needs and provide them with tailored solutions. This fosters long-lasting relationships that are mutually beneficial and enhance customer loyalty at Zayo.

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Tell me about a time you led a team to success.

In my previous role, I led a team to successfully launch a new product offering. By organizing brainstorming sessions to generate ideas and creating a clear sales strategy, we exceeded our launch targets by 30%. This engagement resulted in increased team morale and sales performance.

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How do you keep your sales knowledge current?

I prioritize continuous learning—attending industry conferences, reading up on market trends, and participating in sales training programs. This commitment keeps me informed about emerging technologies in telecommunications, which I can leverage to Zayo's advantage.

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What do you believe sets Zayo apart from its competitors?

Zayo's extensive network and commitment to innovation set it apart from competitors. By offering a diverse range of services that are tailored to meet the unique needs of our clients, Zayo ensures that we deliver exceptional value in the competitive telecommunications landscape.

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What metrics do you find most important in evaluating sales performance?

I find that metrics such as sales growth, customer acquisition costs, and customer retention rates are crucial in evaluating sales performance. These metrics provide a comprehensive view of team effectiveness and overall business health at Zayo.

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How do you motivate your sales team?

Motivating my sales team involves setting clear goals, providing continuous feedback, and celebrating milestones. I also cultivate an environment that encourages collaboration and acknowledges individual contributions to ensure every member feels valued and driven to achieve at Zayo.

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DATE POSTED
April 9, 2025

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