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Issuing Specialist Seller: National - job 34 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

Are you ready to take on an exciting challenge as an Issuing Specialist at National in Wilmington? We’re on the lookout for a dynamic Sales Lead who has a strong background in the financial services industry, particularly with Tier 1 Issuers. In this role, you’ll navigate complex organizations and provide tailored solutions to various functions of our Issuers. You’ll collaborate with diverse cross-functional teams, including Generalist Sellers, Sales Operations, and Client Services, to ensure our clients receive the best possible service. Your expertise in the payments ecosystem will allow you to understand the unique challenges our clients face and how Visa's innovative solutions can address their needs. If you love to actively prospect, qualify, and close opportunities while fostering relationships with key decision-makers, this is the position for you! Expect some travel to attend client meetings, conferences, and partner events, ensuring that your expertise reaches our customers directly. You’ll be accountable for achieving Issuing Solutions objectives while working closely with Account Executives to acquire new clients and grow existing relationships. With your keen insight into market trends and regulatory changes, you'll be a key player in shaping our sales strategies and ensuring our clients thrive. Join us at National, where we believe in uplifting everyone, everywhere by being the best way to pay and be paid. Let’s make great things happen together!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the key responsibilities of an Issuing Specialist at National?

As an Issuing Specialist at National, your key responsibilities include understanding the payments ecosystem, actively prospecting and closing sales opportunities, and collaborating with various internal teams to provide tailored solutions. You'll also be instrumental in developing sales strategies and ensuring client satisfaction through proactive outreach.

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What qualifications are required for the Issuing Specialist position at National?

Candidates for the Issuing Specialist role at National should have significant experience in financial services, especially with Tier 1 Issuers. A strong understanding of the payment ecosystem, excellent sales skills, and the ability to navigate complex client organizations are essential for success in this position.

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How does the Issuing Specialist role at National fit into the larger sales structure?

The Issuing Specialist at National is part of the Value-Added Services Sales function, collaborating closely with Generalist Sellers, Sales Operations, and Product teams to address the various needs of Issuers. This collaboration is crucial for achieving the sales objectives within the Issuing Solutions space.

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What type of travel is expected for the Issuing Specialist role at National?

The Issuing Specialist position at National requires moderate to extensive travel for client meetings, conferences, and partner events. This travel ensures that you can maintain strong relationships with key clients and industry partners, showcasing the value of Visa's solutions in person.

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What sales methodologies does the Issuing Specialist at National utilize?

The Issuing Specialist at National champions a value-based sales methodology, focusing on mutual success planning and ensuring that client needs are thoroughly met. This method is vital for achieving the Issuing Solutions revenue objectives and enhancing the overall client experience.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience with Tier 1 Issuers as an Issuing Specialist?

In responding to this question, highlight your previous roles where you interacted with Tier 1 Issuers. Share specific examples of challenges you faced and how you successfully addressed them, showcasing your ability to navigate complex organizations and build strong relationships.

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How do you understand and anticipate the needs of your clients in the Issuing space?

Discuss your methods for gathering client feedback and market research. Emphasize the importance of proactive outreach and staying informed on regulatory changes and emerging trends, which are crucial for understanding and addressing client needs effectively.

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What strategies do you use to build relationships with key decision-makers?

Share the strategies you’ve employed to establish trust and rapport with decision-makers. Focus on your communication skills, persistence in follow-ups, and how your insights have led to successful partnerships, providing specific examples wherever possible.

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Describe a successful sales deal you closed. What was your approach?

When answering, share a detailed account of a specific deal. Discuss your research on the client, how you identified their needs, your proposal process, and any hurdles you overcame to close the deal successfully. This shows your sales prowess and strategic thinking.

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What do you consider the most critical factors in achieving sales targets?

Discuss elements like understanding client needs, collaboration with internal teams, effective negotiation skills, and persistence. Explain how these factors work together to drive successful outcomes and help you meet or exceed targets consistently.

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How do you stay updated on trends and changes in the payments ecosystem?

Talk about the resources you utilize, such as industry publications, compliance updates, and networking with colleagues. Share any professional development activities you engage in, reinforcing your commitment to staying informed in the ever-evolving payments landscape.

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What challenges do you anticipate in the Issuing Specialist role and how would you address them?

Anticipate challenges such as regulatory changes and client resistance. Discuss your proactive approach to problem-solving and how you would leverage team collaboration and your expertise to navigate these difficulties effectively.

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How do you prioritize and manage your sales activities?

Explain your approach to time management, utilizing tools like CRM systems for tracking sales activities and setting priorities based on client potential and urgency. Provide insights into your organizational strategies that lead to success.

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Describe how you collaborate with cross-functional teams.

Share specific instances where you worked with teams like Product Management or Marketing to achieve sales objectives. Highlight your communication skills and ability to foster collaboration, as these are vital for ensuring a cohesive strategy.

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How would you handle a situation where a client is unhappy with their service?

Discuss your approach to handling client dissatisfaction, emphasizing active listening, empathy, and seeking solutions. Illustrate with an example where you successfully turned a negative experience into a positive outcome, demonstrating your commitment to client satisfaction.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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