Business Development Manager

As a Business Development Manager at SERVPRO Team Wall, your primary responsibility will be to research, identify, and engage qualified prospects to grow our commercial customer base. You’ll also be conducting meetings that facilitate relationship building, maintaining accurate databases of contacts, and representing the brand with professionalism in all interactions. Your role will be essential in driving the company’s revenue objectives and upholding our commitment to customer service.

To be considered for the Business Development Manager position at SERVPRO Team Wall, candidates should ideally have a background in business development or sales, with a demonstrable track record of achieving revenue targets. Strong communication, organizational, and interpersonal skills are critical, as is a thorough understanding of the company's operational framework. A dedication to embodying 'humble, hungry, and smart' behaviors will set candidates apart in this role.

At SERVPRO Team Wall, we believe in empowering our team members to reach their full potential. As a Business Development Manager, you will have control over your success and growth, with opportunities to take on new challenges and responsibilities. Our supportive environment encourages personal and professional development, and with uncapped commission structures, your earnings will directly reflect your efforts, providing ample motivation for growth in your career!

SERVPRO Team Wall is committed to supporting our Business Development Managers with a range of benefits, including a 401k plan with matching contributions, medical, dental, and vision insurance, and a generous PTO policy. Additionally, you will gain access to ongoing training and development opportunities, ensuring you are equipped with the skills needed to thrive in the competitive business development landscape.

Yes, travel is an integral part of the Business Development Manager position at SERVPRO Team Wall. You will be assigned to manage business development activities across multiple offices, which means you’ll be out and about meeting new clients and building connections. This travel not only helps expand your professional network but also adds variety to your daily work routine.

When discussing your experience in business development, focus on specific achievements, such as the revenue targets you've met or exceeded, strategies you've implemented, and how you built relationships with clients. Tailor your answer to showcase skills that align with SERVPRO Team Wall's values and objectives.

Demonstrate your strategic thinking by outlining your research methods, tools you use to identify potential clients, and how you prioritize leads based on their fit and potential for long-term engagement. Highlight your experience utilizing CRM applications, such as SFM, to manage your outreach efforts.

Discuss specific strategies you use to nurture relationships, like regular follow-ups, personalized communications, and ongoing engagement through value-added services. Emphasize the importance of listening to client needs and being responsive as key elements in maintaining strong connections.

Highlight how collaboration with team members enhances business development efforts. Discuss how you engage with colleagues to leverage their expertise, share insights, and support each other's growth while working towards common goals. Team spirit is crucial for success at SERVPRO Team Wall.

Emphasize your ability to listen actively, empathize with clients, and provide tailored solutions to address their concerns. Explain how you view objections as opportunities to clarify misunderstandings and showcase the value SERVPRO Team Wall offers.

Describe a specific challenging sale you navigated successfully, detailing the tactics you employed to turn the situation around. Make sure to showcase your adaptability, negotiation skills, and how understanding the client’s needs ultimately led to a successful outcome.

Share your passion for building relationships and generating results. Talk about how setting and achieving goals motivates you and how that aligns with the uncapped commission structure at SERVPRO Team Wall, which allows you to directly influence your success.

Show your enthusiasm for the role by discussing SERVPRO Team Wall's reputation, values, and community involvement. Reference the company's achievements, such as being named Franchise of the Year, and express your eagerness to contribute to its ongoing success.

Discuss organizational tools and strategies you use to manage time effectively, prioritize tasks based on urgency and importance, and stay disciplined in maintaining relationships while also pursuing new opportunities. Emphasize your adaptability and strategic planning skills.

Explain that integrity builds trust and long-term relationships, which are vital in business development. Share your belief that upholding ethical standards creates a positive reputation for both yourself and SERVPRO Team Wall, ultimately leading to client loyalty and sustained success.