Lead Software Engineer - job 38 of 44

As a Lead Software Engineer, your key responsibilities will include building expertise in our 24/7 systems, tackling support issues within SLAs, and collaborating with development and product teams to refine the development process. You'll also be expected to create and test monitoring tools, automate support activities, and ensure no release issues occur in production. Moreover, performance monitoring and capacity modeling for a high-throughput payment processing system will be part of your daily tasks.

To excel as a Lead Software Engineer in Foster City, you should have hands-on experience in Unix/Linux OS environments, knowledge of VMs and containers, and expertise with performance analysis tools like LoadRunner and JMeter. Proficiency in programming languages, particularly Java and Python, is essential, alongside strong communication skills. Experience working in fast-paced environments and understanding disaster recovery methodologies will also be beneficial.

The work environment for a Lead Software Engineer at our company is dynamic and collaborative, fostering teamwork while also allowing for independent problem-solving. As a hybrid role, you'll have a mix of in-office and remote work, with specific expectations confirmed by your hiring manager. The fast-paced nature of our operations requires you to be adaptable and proactive in addressing challenges and supporting the production environment.

Yes, this Lead Software Engineer position comes with on-call responsibilities. You're expected to support performance degradation incidents and ensure that any critical issues are addressed promptly to maintain the quality and reliability of our 24/7 systems.

Preferred qualifications include a Bachelor's degree in Computer Science or Engineering, with a Master's degree being an added advantage. Experience working with Agile teams, understanding monitoring tools like Splunk and Graphana, and having experience in disaster recovery methodologies will also set you apart in your application.

In answering this question, be specific about your experiences with Unix/Linux, including any management of file systems, disk storage, and networking protocols. Mention any relevant projects where you utilized these systems, showcasing your technical skills and how you've effectively handled challenges in this environment.

When responding, highlight any performance monitoring tools you're familiar with, like AppDynamics or Dynatrace. Discuss methodology such as creating performance baselines, automating monitoring tasks, and how you have used these insights to improve system efficiency and reliability.

Illustrate your problem-solving process, explaining how you identify performance bottlenecks. It's beneficial to give an example of a past issue, discussing the steps you took to diagnose the problem, implement a solution, and prevent future occurrences.

Discuss your background in automating processes like monitoring and reporting, which can enhance efficiency. Give examples of tools you used, any successful projects that resulted from this automation, and the impact it had on the overall workflow.

Be prepared to give specifics on projects where you've leveraged Java and Python. Discuss types of applications you've built or worked on, coding challenges you've faced, and how your programming skills contributed to the success of your projects.

Share your methods for keeping current, such as attending relevant workshops, participating in forums, or following technology leaders in the industry. Mention specific resources you trust and how you apply this knowledge in your work.

Provide a concrete example of a successful collaboration. Detail the situation, what roles were involved, how you communicated and coordinated efforts, and the measurable improvements resulting from your teamwork.

Outline your familiarity with Agile practices such as sprints, stand-ups, and retrospectives. Share any specific roles you've played within an Agile team, highlighting how this approach has helped your project outcomes.

Discuss your approach to establishing a performance strategy, focusing on specific metrics or benchmarks you believe are critical for scalability. Explain how you've implemented these strategies in previous roles to ensure application performance aligns with user demands.

Identify a common challenge such as balancing immediate problem resolution with long-term strategic planning or managing a diverse team. Explain how you approach these challenges and share techniques that have proven effective.