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Leadership Development Director Visa University - job 3 of 10

With the guidance of the Sr. Director, Leadership Development, you will:

Manage the entire product development life-cycle for leadership development learning products that ensure the organization has the capabilities to compete in the future by:

  • Using human-centered design methodology to discover, synthesize and clearly articulate Visa leaders’ development needs. Translating needs into leadership development solutions in a mix of modalities – inclusive of and not limited to live and asynchronous virtual learning, in-person, social learning and more
  • Using your design expertise and breadth of knowledge of external leadership development resources to design, curate or buy-and customize-for-Visa the most impactful solutions. You will need to be adept both at designing programs yourself as well as providing strategic direction for work done by select external providers and Visa University designers. You will play a key role in scaling leadership development to maximize opportunities for all Visa leaders to benefit from impactful learning opportunities. You will be mindful of using modalities that work most effectively for engaging audiences at different levels of seniority, with an eye to balancing innovative thinking on learning pedagogies with organizational constraints
  • Setting a vision for and using your influencing skills to lead project teams established to ensure the leadership development products you oversee are not only superbly designed but also set up for effective launch and implementation. 

Develop and grow key relationships: 

  • You will skillfully cultivate and grow key internal and external relationships.
  • You will form and engage in productive partnerships with critical internal stakeholders – business leaders, regional heads of learning and People Business Partners– to evangelize the work you do, secure sponsorship and scale it effectively across the organization.
  • You will also leverage and continue to grow your well-established network of external content providers and experts to ensure Visa’s leadership development offerings leverage best-in-class thought leadership.
  • You will be versatile in the work you do in the context of these internal and external relationships, from ensuring buy-in with a senior internal stakeholder, to negotiating a contract with an outside provider and everything in-between.

Improve and Grow Your Portfolio:

  • You will have an opportunity to evolve existing learning solutions and launch new ones.
  • You will leverage your strategic and critical thinking to articulate how the learning solutions you own can evolve into the future. Keeping in mind that the end goal is behavior change and business impact, you will devise strategies to ensure that learning sticks and business impact occurs.
  • You will use your creativity and knowledge of adult learning methodology to design impactful mechanisms for post-program application of program content.
  • You will launch and grow communities of learning to ensure learning occurs beyond the programmatic components.
  • You will leverage the art-science balance to evaluate and constantly improve leadership development at Visa to make it even more impactful for Visa’s leaders, and ultimately for Visa’s business.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leadership Development Director Visa University, Visa

Are you ready to take the lead in shaping the future of leadership at Visa? As the Leadership Development Director at Visa University in Austin, you'll manage the entire product development life-cycle for innovative leadership programs designed to develop and enhance the capabilities of Visa leaders. You will harness human-centered design methodology to effectively identify and articulate the unique development needs of our leaders, translating these insights into an exciting array of learning solutions. Whether it's live or asynchronous virtual learning, in-person experiences, or social learning venues, your expertise will ensure that our leadership programs meet the diverse needs of leaders at all levels. Your job will also require you to collaborate with select external providers and fellow designers, ensuring we curate the best resources for impactful learning. Building productive internal relationships with business leaders and learning teams will be crucial as you advocate for and scale our initiatives across the organization. You’ll also utilize your creative approach to refine and evolve our existing learning solutions to guarantee they deliver real behavior change and business impact. In this hybrid role, not only will you launch communities of learning that facilitate continuous development, but you’ll also focus on evaluating and enhancing leadership offerings to maximize their effectiveness. This is more than just a role; it’s an opportunity to inspire and cultivate a culture of exceptional leadership at Visa!

Frequently Asked Questions (FAQs) for Leadership Development Director Visa University Role at Visa
What are the primary responsibilities of the Leadership Development Director at Visa University?

The Leadership Development Director at Visa University is responsible for managing the entire product development life-cycle of leadership learning programs. This includes employing human-centered design methodologies to identify leaders' development needs, creating a mix of learning modalities, and collaborating with external content providers to deliver impactful learning solutions tailored for Visa. By forming internal partnerships, you ensure that the developmental products are effectively implemented across the organization.

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What skills and qualifications are required for the Leadership Development Director role at Visa University?

To excel as the Leadership Development Director at Visa University, candidates should possess strong strategic and critical thinking skills, with a deep understanding of adult learning methodologies. Experience in designing and implementing leadership development programs is crucial, along with excellent relationship-building skills to facilitate collaboration both internally with stakeholders and externally with content providers. A background in managing diverse learning modalities will be advantageous.

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How does the Leadership Development Director measure the impact of leadership programs at Visa?

The Leadership Development Director measures the impact of leadership programs by implementing systems that evaluate how the learning sticks and translates into business outcomes. This includes studying behavior changes among participants and assessing the effectiveness of various learning strategies, ensuring that the programs result in tangible improvements in leadership capabilities and business results.

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What makes this Leadership Development Director position at Visa University unique?

This position is unique because it combines creativity with strategic execution to shape leadership development at Visa. The Leadership Development Director will not only design and launch innovative programs but will also cultivate a culture of learning and growth, leveraging both internal and external networks for the best industry practices and insights. Furthermore, the hybrid nature of the role allows for flexibility in how and where work is accomplished.

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What opportunities for professional growth does the Leadership Development Director role at Visa University offer?

The Leadership Development Director role at Visa University offers extensive opportunities for professional growth, including the ability to evolve existing learning solutions and strategies to meet future organizational needs. Engaging with top-tier external resources and experts in leadership development provides valuable insights, while the role's focus on cultivating relationships fosters personal and career development within the organization.

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Common Interview Questions for Leadership Development Director Visa University
Can you describe your experience with managing leadership development projects?

In answering this question, highlight specific projects you have managed, showcasing your ability to use human-centered design principles and deliver effective learning solutions. Discuss the impact of these projects on leadership capabilities and any measurable outcomes achieved.

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How do you ensure learning solutions are engaging and effective for senior leaders?

Explain your strategies for tailoring learning experiences based on the audience's seniority level. Consider mentioning your use of diverse modalities, interactive sessions, and real-world application to ensure learning remains relevant and engaging.

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What methods do you use to evaluate the success of leadership development initiatives?

Discuss the various evaluation techniques you implement to assess program effectiveness, such as participant feedback, business metric analysis, and ongoing evaluations to adapt solutions as needed. Share examples of past successes in measurement.

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How do you build and maintain relationships with stakeholders and external providers?

Share your approach to relationship management, highlighting your communication skills, collaborative mindset, and proactive efforts in engaging stakeholders. Discuss specific instances where you have successfully built partnerships that led to program success.

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Can you give an example of a time you had to negotiate with a vendor or external provider?

In your response, provide a clear example of how you approached the negotiation process, focusing on your objectives, the outcome, and any lessons learned. Focus on demonstrating your negotiation skills and ability to achieve win-win solutions.

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What strategic opportunities have you identified in past leadership roles?

Discuss your experiences in identifying and leveraging strategic opportunities within leadership development. Provide a concrete example of how you transformed insights into actionable plans that led to business impact.

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How do you keep updated with the latest trends in leadership development?

Talk about your commitment to continuous learning, including attending workshops, engaging with thought leaders in the field, and following relevant publications. Mention any professional networks or associations you are a part of that relate to leadership development.

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What strategies do you implement to create a culture of continuous learning?

Describe how you foster a learning culture within an organization. Include specific strategies such as community-building, peer-to-peer learning, or integrating learning into everyday workflows to encourage ongoing development.

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How do you ensure that program content is applied post-training?

Explain your approach to ensuring application of learning after programs have concluded. Discuss methods like follow-up sessions, mentorship, or cohort-based learning groups that help reinforce and embed new skills.

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What do you think is the most critical factor for a successful leadership development program?

Share your insights on the essential elements that contribute to a successful program, such as alignment with business goals, participant engagement, and ongoing evaluation. Your perspective should reflect your understanding of the landscape of leadership development.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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