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Manager - job 4 of 22

Visa U.S.A. Inc., a Visa Inc. company, needs a Manager (multiple openings) in New York, NY to:

  • Support the Sales Enablement, business planning strategic initiatives of the North America (NA) Merchant Travel team.
  • Provide regular and ad hoc analytics and reporting support for travel client performance metrics and business development planning to expand client partnerships, drive sales and diversify revenue opportunities through client engagement.
  • Support sales/pipeline management reporting, including executive updates, weekly/quarterly tracking and annual goal progress.
  • Optimize and evolve in-house Salesforce Playbook management and coordination for the NA Merchant Travel team, aligning with the NA Merchant BPO team.
  • Coordinate and manage queries across Visa Dashboards to plan for current and potential client initiatives.
  • Build strong relationships with NA Merchant Travel AE leaders and influence decisions at the senior level. Collaborate with cross-functional teams, including Product, Analytics, Marketing, B2B,
  • Digital Partnerships, etc., to align on go-to-market and business development strategy for the Travel Vertical.
  • Collaborate with global and regional merchant strategy and solutions teams to share travel client best practices, analyses, and leverage product and analytic resources to drive efficiency and scalable results.
  • Develop rigorous research, competitive intelligence/monitoring, and travel industry landscape analyses to support vertical strategies.
  • Develop travel vertical and NA Merchant Sales & Acquiring (NA MS&A) learning channels that are both internal (to include weekly newsletters and quarterly learning series) and external (client webinar series, third-party industry conferences, etc.).
  • Support NA Merchant Travel vertical strategies, business development, and key initiatives.
  • Help manage the day-to-day project and team activities to meet project goals and timelines.
  • Understand travel client needs and industry trends, anticipate opportunities and challenges, collect and synthesize Account Executive feedback and recommend proactive measures to support accomplishing travel -vertical targets.
  • Support strategic framework and execution of key client and industry initiatives that influence internal decisions, and also directly support our clients.
  • Support content development for presentations / conferences / executive reviews/training documents.
  • Communicate recommendations in a clear, concise, and impactful way to senior level audience.
  • Support NA Travel Account Executives on client-facing initiatives and opportunities, on an ad hoc basis.
  • Develop and co-lead NA MS&A Client Engagement Strategy and cross-functional Initiatives including: developing foundational strategy, process guidelines, and framework for optimizing our NA MS&A client engagement activities, executing an insightful competitive landscape analysis, completing a cross-functional discovery analysis with relevant teams across Visa and synthesizing key opportunity insights, development of key metrics to measure client engagement strategy success, develop ROI measurement tools and value scoring of client engagement activities, developing a resource hub for our org including various toolkits, guidelines, and best practices, and launching a newly developed visual design strategy for NA MS&A.
  • Up to 15% domestic travel is required.
  • Position reports to the New York, New York office and may allow for partial telecommuting.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Visa

If you're looking for an exciting opportunity to make a significant impact as a Manager with Visa U.S.A. Inc. in New York, NY, you're in the right place! In this multifaceted role, you’ll dive deep into the heart of our North America Merchant Travel team, where your analytical prowess will shine. You'll support our Sales Enablement and business planning initiatives by providing insightful analytics and reporting that drive sales and enhance client partnerships. Your ability to build relationships will be crucial as you collaborate with various departments—think Product, Marketing, and B2B—to align strategies that elevate our travel offerings. Additionally, you'll have the chance to implement an effective Salesforce Playbook management strategy while managing projects that directly affect our business goals. Not only will you be analyzing and understanding travel client needs and industry trends, but you'll also have the opportunity to develop learning channels and provide content for conferences and trainings. Your input will play a pivotal role in influencing senior-level decisions, ensuring alignment with our strategic framework. With a focus on innovation and teamwork, you'll also lead initiatives that will optimize client engagement and give you the chance to travel across the U.S. Join us at Visa U.S.A. Inc. and be a part of a transformative journey in the travel sector. We can't wait to welcome you to the team!

Frequently Asked Questions (FAQs) for Manager Role at Visa
What are the primary responsibilities of the Manager role at Visa U.S.A. Inc.?

The Manager role at Visa U.S.A. Inc. primarily focuses on supporting the Sales Enablement and business planning initiatives for the North America Merchant Travel team. You'll be responsible for providing analytics and reporting regarding travel client performance metrics, managing queries across Visa Dashboards, and collaborating with cross-functional teams to align on business development strategies.

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What qualifications are needed for the Manager position at Visa U.S.A. Inc.?

For the Manager position at Visa U.S.A. Inc., candidates typically need a strong background in analytics, project management experience, and the ability to work cross-functionally. A deep understanding of the travel industry and proven experience in client engagement strategies will also be beneficial.

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How does the Manager role contribute to client partnerships at Visa U.S.A. Inc.?

The Manager role contributes to client partnerships at Visa U.S.A. Inc. by driving sales through insightful analytics, building strong relationships with Account Executive leaders, and aligning strategies across different teams to promote client engagement and satisfaction.

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Is there any travel required for the Manager position at Visa U.S.A. Inc.?

Yes, the Manager position at Visa U.S.A. Inc. requires up to 15% domestic travel. This travel is essential for engaging with clients and attending relevant industry conferences and events.

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What support will the Manager provide to Account Executives at Visa U.S.A. Inc.?

The Manager at Visa U.S.A. Inc. will support Account Executives on client-facing initiatives, helping to craft presentations and training documents, as well as conducting competitive analyses to inform client strategies. This collaborative approach ensures that all client engagements are aligned with broader business goals.

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Common Interview Questions for Manager
Can you describe your experience with analytics in relation to the Manager role?

When answering this question, highlight specific tools you've used for analytics, projects where your insights influenced business decisions, and how your analytical skills can directly support Visa's Sales Enablement initiatives.

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How do you manage relationships with cross-functional teams?

It’s important to discuss your approach to communication and collaboration. Share examples that illustrate your ability to align different departmental goals and how you foster relationships that lead to successful project outcomes.

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What strategies would you employ to support the Sales Enablement process?

Focus on discussing various strategies you believe can enhance sales enablement, such as data-driven decision-making, targeted engagement tactics for clients, and the integration of feedback loops for continual improvement.

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How do you stay informed about trends in the travel industry?

Emphasize your commitment to ongoing education, whether through industry publications, networking events, or relevant webinars and conferences. Mention specific sources of information that you consider trustworthy.

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What is your experience with Salesforce or similar CRM systems?

Discuss the CRM systems you have used in the past, detailing how you've utilized these tools to manage client relationships and reporting. Highlight any specific features or functionalities that you found essential.

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How would you handle a project that is falling behind schedule?

Describe your approach to troubleshooting project delays, such as identifying bottlenecks, reallocating resources, or increasing team collaboration to meet deadlines effectively. Provide an example from your experience if possible.

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Can you give an example of when you influenced a senior decision?

Share a specific instance where you provided insights or strategies that were pivotal in shaping a senior-level decision. Discuss your approach to presenting data and persuading stakeholders.

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What role does competitive analysis play in your business planning?

Explain the importance of competitive analysis in understanding market positioning and identifying opportunities. Share a past experience where your analysis led to strategic choices that improved business outcomes.

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How do you ensure clear communication with your team?

Talk about the channels and methods you utilize for effective communication. Discuss your strategies for keeping team members aligned on goals and progress throughout projects.

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What are your long-term career aspirations in the travel industry?

Reflect on your career goals and how this Manager position at Visa U.S.A. Inc. aligns with those aspirations. This can include interests in leadership roles, further influencing business strategies, or continued growth in the travel sector.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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