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Manager, Merchant Business Development - job 3 of 20

This is an exciting time to join Visa's U.S. Client Marketing team, as we focus on developing new relationships and deepening existing relationships with our merchant and cobrand clients. As part of the North America Marketing organization, the team is transforming client engagement through a proactive, results-driven approach.

The Manager, U.S. Client Marketing, Merchant/Cobrand, will support client marketing and experiential programs, optimizing the use of Visa's marketing expertise, platforms, and initiatives to help solve our client’s business challenges. The Marketing Manager will deliver marketing solutions, provide thought leadership, and execute programs to grow clients' business and drive revenue.

You will be responsible for planning and executing marketing strategies and partnership initiatives to grow Visa’s business with Visa’s merchant/cobrand clients through the activation of Visa marketing analyses, platforms/initiatives and strategic use of sponsorship assets. This manager is responsible for building partnership relationships with the cross-functional team, including Sales, Product, Legal, Analytics and agencies to deliver best-in-class marketing plans that drive business goals for both Visa and its clients.  

This Manager must be able to thrive in a fast-moving, highly matrixed environment – a results-oriented and adaptable individual with a positive attitude is desired.  You should have a strong track record of working independently while collaborating with internal team members and external clients. Additionally, you should have an innate interest in problem-solving and ability to think outside of the box to find solutions.

Essential Functions

  • You will support the strategy and execution on key marketing advisory topics to drive client business growth, such as lifecycle marketing engagements, best practices, go-to-market recommendations, sponsorship and event marketing, social/digital marketing, etc.
  • You will support marketing-related project scoping and requirements while aligning with client 
  • You will apply data-driven approach to marketing recommendations leveraging Visa data and industry research tools to capture/communicate marketing best practices and customer insights and present to clients 
  • You will work cross-functionally to develop and implement marketing projects that leverage the best of Visa resources and expertise (e.g., with Sales, Analytics, Product, Marketing, Legal, etc.) 
  • You will help identify new marketing opportunities for clients and support the creation of effective presentations to pitch to clients
  • You will lead end-to-end delivery of marketing projects, including the day-to-day prioritization of work across multiple projects, deliverables and stakeholders (e.g., develop project plan, brief with agencies and agency management, creative development, review process with legal) with limited supervisory support
  • You will support the key products/marketing initiatives for both Visa and the Client, e.g., NFL/Olympics promotion, product launches, brand refreshes, etc.
  • You will manage ad hoc requests from key stakeholders, e.g., clients, Visa senior leadership, etc.
  • You will manage the budget/finance process as part of the marketing campaign execution  
  • You will be responsible for overall project management (including creating and tracking timelines, milestones and tasks)

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Merchant Business Development, Visa

Join Visa's dynamic U.S. Client Marketing team as a Manager in Merchant Business Development based in Foster City! This is an exhilarating opportunity to make a real impact as we focus on fostering new relationships and enhancing existing partnerships with our merchant and cobrand clients. In this pivotal role, you will leverage Visa's marketing expertise to devise and implement innovative strategies that tackle our clients' unique business challenges. Your mission will involve the development of tailored marketing solutions that not only drive revenue but also deliver unforgettable client experiences. As a key player in this fast-paced environment, you will collaborate with cross-functional teams including Sales, Product, Legal, and Analytics to create top-notch marketing plans aligned with both Visa's goals and our clients' objectives. Your ability to support marketing initiatives ranging from lifecycle marketing to event sponsorship will be crucial. You will take ownership of marketing projects from strategy to execution, employing a data-driven approach to optimize our offerings while analyzing customer insights. A critical aspect of your role will also include budgeting and finance management for marketing campaigns, ensuring every project is executed within parameters. If you're a creative thinker with a track record of problem-solving and you thrive in a collaborative atmosphere, this Manager position at Visa is the ideal next step in your career. Get ready to take the lead on exciting projects like NFL and Olympics promotions while being part of a team dedicated to driving Visa's success alongside that of our clients.

Frequently Asked Questions (FAQs) for Manager, Merchant Business Development Role at Visa
What are the primary responsibilities of a Manager, Merchant Business Development at Visa?

As a Manager in Merchant Business Development at Visa, your primary responsibilities include planning and executing marketing strategies tailored for our merchant and cobrand clients, supporting the development of client partnerships, and delivering innovative marketing solutions. You will collaborate closely with cross-functional teams, utilize Visa's marketing platforms, and leverage data-driven insights to create impactful campaigns that drive business growth.

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What qualifications are needed for the Manager, Merchant Business Development position at Visa?

To succeed as a Manager, Merchant Business Development at Visa, candidates typically need a strong background in marketing, ideally with experience in client engagement or business development. Skills in project management, data analysis, and cross-functional collaboration are essential. A track record of leading marketing initiatives and successfully managing budgets will also greatly enhance your candidacy.

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How does the Manager, Merchant Business Development role support Visa’s client marketing initiatives?

The Manager, Merchant Business Development plays a critical role in supporting Visa’s client marketing initiatives by implementing strategies that directly address client challenges. By utilizing Visa’s marketing expertise and resources, you will devise and execute customized projects and campaigns that help clients maximize their potential and achieve their business objectives.

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What skills are essential for the Manager position in Merchant Business Development at Visa?

Success as a Manager in Merchant Business Development at Visa requires a combination of strong communication and collaboration skills, creative problem-solving abilities, and a strategic mindset. Being results-oriented, adaptable, and proficient in project management is essential in navigating the complexities of this role, especially in a fast-paced and highly matrixed environment.

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What kind of marketing projects will a Manager, Merchant Business Development at Visa work on?

A Manager, Merchant Business Development at Visa will work on a variety of marketing projects, including lifecycle marketing, sponsorship initiatives, product launches, and event marketing, such as promotions tied to major events like the NFL and Olympics. Each project will be aimed at driving engagement and revenue growth for Visa's merchant and cobrand clients.

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Common Interview Questions for Manager, Merchant Business Development
Can you describe your experience with developing marketing strategies for clients?

When answering this question, highlight specific examples where you've successfully developed and executed marketing strategies tailored to client needs. Discuss your approach to understanding target audiences, collaborating with internal teams, and monitoring results to adjust strategies accordingly.

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How do you manage multiple marketing projects simultaneously?

To effectively manage multiple projects, prioritize tasks based on deadlines and impact. Use project management tools to track progress and communicate regularly with stakeholders. Share your strategies for benchmarking progress and adjusting priorities as needed.

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What role does data analysis play in your marketing approach?

Articulate how data analysis informs your marketing decisions. Discuss methods you use to gather insights, such as customer surveys or analytics tools, and how these insights guide your campaigns to optimize performance and achieve results.

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Share an example of a successful marketing campaign you led.

Describe a specific campaign where you played a leading role. Detail the objectives, the strategies you implemented, the outcome, and how you measured success. Emphasize collaboration with teams and the impact on the client’s business.

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How do you approach cross-functional collaboration?

Discuss your experience working with different teams, emphasizing the importance of open communication, understanding different perspectives, and aligning goals. Provide examples of how collaboration led to better project outcomes.

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What is your experience with budget management in marketing?

Share your experience managing budgets for marketing campaigns, including how you forecast costs, track spending, and ensure projects stay within financial limits. Highlight any tools or methods you use for effective budget monitoring.

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How do you stay updated with marketing trends and innovations?

Mention the resources you use to stay informed, such as industry webinars, professional networks, or relevant publications. Discuss how you apply this knowledge to your work and influence your marketing strategies.

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Can you describe a challenging client situation and how you handled it?

Choose a specific instance in which you faced challenges with a client. Explain how you identified the issues, the steps you took to resolve them, and the lessons learned from the experience.

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What strategies do you use during client presentations?

Describe your approach to client presentations, including how you prepare, engage the audience, and tailor your message based on client needs. Provide examples that showcase your effectiveness and ability to communicate key points.

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What do you believe is the most important factor in client retention?

Discuss how you view the client relationship, emphasizing the importance of trust, communication, and delivering value. Relate this perspective to your past experiences with retaining clients and driving long-term partnerships.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11649 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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