Product Associate - job 5 of 13

The Product Associate at Visa in Ashburn plays a critical role in the development and delivery of products related to payment authentication. This involves driving product strategy, authoring product requirements, and collaborating with diverse teams to ensure successful execution of product features. You’ll be responsible for gathering feedback from regional teams and clients, which will inform the product roadmap and strategy. Engaging with stakeholders, including senior leadership, is also essential to communicate project status and action plans effectively.

For the Product Associate role at Visa, candidates should ideally possess a degree in business, technology, or a related field along with experience in product management or development. Familiarity with technologies such as FIDO, EMV 3DS, and tokenization is beneficial. Strong communication skills, attention to detail, and the ability to work cross-functionally are essential attributes that can help in excelling in this position.

The Product Associate role is pivotal to Visa's goals as it focuses on developing innovative payment authentication solutions. By gathering market insights, defining product requirements, and ensuring successful delivery, this role directly supports Visa's mission to provide secure and effective payment methods. The Product Associate acts as a bridge between technology and business needs, ensuring that product offerings align with the strategic objectives of the company.

Key skills for a Product Associate at Visa include excellent analytical abilities, strong communication skills, and proficiency in project management. An understanding of payment systems and authentication technologies is also crucial. Being adept at working collaboratively with various teams across the organization, as well as being detail-oriented when writing product requirements and user stories, will greatly contribute to the success of a Product Associate in this role.

The hybrid work environment for the Product Associate at Visa provides flexibility, allowing team members to split their time between remote work and in-office work. The exact expectation of in-office days will be confirmed during the hiring process, ensuring that you can manage your work-life balance effectively while still contributing to the team and engaging with colleagues closely.

The product development lifecycle includes several phases: ideation, design, development, testing, launch, and post-launch management. As a Product Associate, understanding how each phase impacts the overall project will help you navigate and contribute effectively to product initiatives.

I use a combination of stakeholder interviews, surveys, and competitive analysis to gather product requirements. Collaborating closely with regional teams and potential clients ensures that I capture a wide range of needs to develop a comprehensive product strategy.

To prioritize features, I consider factors like user feedback, strategic alignment, and business impact. I often utilize frameworks like the RICE scoring model (Reach, Impact, Confidence, Effort) to assess each feature's value against our goals.

I am experienced with agile methodologies, specifically SCRUM and Kanban. I find that these frameworks facilitate cross-functional collaboration and adaptability in product development, allowing teams to respond to changing requirements quickly.

I believe in fostering strong communication and collaboration among cross-functional teams. Organizing regular check-ins, utilizing project management tools, and respecting each team’s expertise is key to ensuring we stay aligned and achieve our goals.

In a previous role, a stakeholder had conflicting expectations regarding a project timeline. I facilitated a meeting to clarify objectives, adjust timelines based on feedback, and manage expectations, which ultimately led to smoother project execution.

Clarity and concise delivery are vital when authoring product requirements. I ensure that user stories are easily understandable, include acceptance criteria, and align with business objectives. This approach reduces confusion and helps teams execute projects effectively.

I regularly read industry-specific blogs, attend webinars, and participate in relevant professional networks. This continuous learning helps me to stay informed about trends that can impact product strategy and technology advancements.

I use project management tools to define clear milestones and deadlines, regularly track progress, and communicate with team members about any blockers. Setting up accountability and fostering a culture of transparency helps in meeting milestones successfully.

I'm drawn to Visa because of its commitment to innovation in payment technology and its global impact. The opportunity to work on products like Payment Passkey, which enhances security and consumer experience, excites me and aligns with my passion for delivering innovative solutions.