Sales and Solutioning Workforce Optimization Senior Manager - job 6 of 19

The Sales and Solutioning Workforce Optimization Senior Manager is responsible for driving organizational design, enhancing productivity, conducting head count analytics, developing RACI frameworks, and leading workforce planning initiatives. You'll collaborate closely with regional teams and leadership to ensure our organization is optimized and aligned with business goals.

Candidates for the Sales and Solutioning Workforce Optimization Senior Manager role should possess a bachelor's degree in a relevant field, along with significant experience in workforce optimization, organizational design, and analytics. Strong communication and leadership skills are also crucial. Experience in managing budgets and workforce planning will set you apart from the competition.

In the role of Sales and Solutioning Workforce Optimization Senior Manager, you will analyze productivity metrics across the team, identify areas for enhancement, implement best practices and tools, and monitor productivity outcomes to drive team effectiveness and ongoing improvements.

Essential tools for a Sales and Solutioning Workforce Optimization Senior Manager include data analytics software for productivity tracking, workforce planning tools, and project management applications. Familiarity with frameworks such as RACI for role clarification and experience with workforce analytics are also valuable.

The Sales and Solutioning Workforce Optimization Senior Manager position is hybrid, which means you will work both remotely and in the office. The exact expectation of days in the office will be confirmed by your hiring manager, but flexibility is built into our work culture.

Focus on past projects where you analyzed team structures, identified inefficiencies, and implemented changes. Highlight specific strategies that led to improved performance and how you involved key stakeholders in the process.

Discuss your methods for analyzing productivity metrics, setting benchmarks, and implementing best practices. Provide examples of how you've successfully boosted productivity and the tools you used to measure improvements.

Mention specific tools you are proficient in, like workforce analytics applications or project management software. Discuss how you've used these tools to make data-driven decisions and align workforce needs with business goals.

Talk about your experience developing RACI matrices and facilitating regular team meetings. Mention how this clarity helps prevent overlaps and ensures everyone understands their role and responsibilities.

Explain your approach to data gathering and analysis. Discuss how you've used head count insights for resource allocation and strategic planning in previous roles, emphasizing your analytical skills.

Provide an example where your workforce planning directly contributed to meeting business needs. Discuss your planning process, stakeholder engagement, and how you tracked success metrics.

Describe specific obstacles, such as resistance to change or misaligned goals, and how you navigated these challenges through collaboration, communication, and data-driven solutions.

Share your strategies for continuous learning, whether through attending industry conferences, engaging with professional networks, or keeping up with the latest research and articles in your field.

Discuss specific metrics you track, such as output per employee, project completion rates, or customer satisfaction scores, and how they inform your decisions and strategies for improvement.

Explain your process for understanding business objectives and translating them into actionable organizational design strategies, including collaborating with leadership and continuously assessing your approach.