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Sales Engineering Analyst - job 8 of 23

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Job Description:

The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) – North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves interaction with various departments such as Indirect Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings, conferences, merchant events, and internal training sessions.

Responsibilities:

Maintain knowledge of Visa Acceptance / CyberSource / Authorize.net (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our merchants' payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Direct Sales team to acquire new merchants and up-sell / cross-sell to existing merchants.
Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS merchants as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, and document detailed notes of all sessions.
Personalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchants.
Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detail-oriented, with the need to log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
Engage with internal teams including Product Management, Product Development, Customer Support, and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat, Email, Phone, Teams calls, etc.)
Contribute to the completion of RFI/RFP requests as necessary.

This is a hybrid role.

Average salary estimate

$72500 / YEARLY (est.)

min

max

$60000K

$85000K

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What You Should Know About Sales Engineering Analyst, Visa

Join the Visa Acceptance Solutions (Cybersource) North America team as a Sales Engineering Analyst and be part of an innovative sales organization that blends technical brilliance with sales expertise. In this dynamic role, you'll be a vital ally in the Indirect (Merchant) Sales team, engaging in various responsibilities that include conducting technical discovery calls and delivering proof of value demonstrations. Your analytical skills will shine as you perform in-depth product explorations, showcase API-based features, and develop technical architecture diagrams that effectively communicate our solutions. Collaboration is key here; you’ll be working with various internal departments including Sales & Account Management, Product Management, and Client Services to share valuable insights and feedback from the market. With light to moderate travel to attend sales meetings and events, you'll have the opportunity to engage directly with merchants and understand their needs better. Your expertise will help contribute to the architecture of payment ecosystems, aligning Visa Acceptance Solutions to meet diverse business and technical requirements. If you enjoy providing ongoing support to merchants and driving opportunities to closure while being detail-oriented in logging activities within Microsoft Dynamics CRM, this hybrid position could be the perfect match for you. Here at Visa, we value contribution and innovation, and we’re looking for someone who can demonstrate our VAS (Visa Acceptance Solutions) capabilities through personalized presentations and technical validation documentation. Dive into this multifaceted role, where you can make a real difference while growing your career with us.

Frequently Asked Questions (FAQs) for Sales Engineering Analyst Role at Visa

What are the primary responsibilities of a Sales Engineering Analyst at Visa?

As a Sales Engineering Analyst at Visa, your primary responsibilities include conducting technical discovery calls, delivering proof of value demonstrations, performing in-depth product explorations, creating architectural diagrams, and providing pre-sales support to enhance the merchant experience. You'll collaborate closely with various internal teams to relay market feedback and help align solutions with customer needs.